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Is Uniqlo down right now? Live status and outage tracker

No, Uniqlo is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you? Help centre
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Uniqlo in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 29 October. These are user reports from the US, where most people report Uniqlo problems.

No user reports came in for Uniqlo in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

Uniqlo outages and problems

No user reports came in for Uniqlo in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Uniqlo stayed at their usual level the whole time.
Report categories

What people can report about Uniqlo

People who report a problem with Uniqlo to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • App
  • Search
  • Checkout
  • Shipping and returns
World map

Where Uniqlo problem reports come from

The map shows where recent problem reports for Uniqlo came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Uniqlo problem spikes, last 30 days

Since 29 October, Uniqlo had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

Troubleshooting

How to fix Uniqlo not working

Uniqlo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach uniqlo.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload the Uniqlo page or app

    Close the app from your recent apps list, then open it again. On a browser, press Ctrl+R on Windows or Command+R on Mac. It often fixes short-lived errors.

  2. Check your connection to Uniqlo

    Switch from Wi-Fi to cellular data, and turn off any VPN. A VPN can block store pages and cause checkout errors, so open the help centre at https://www.uniqlo.com/us/en/help to see if that loads.

  3. Clear Uniqlo app cache or Safari data

    On Android, open Settings > Apps > UNIQLO > Storage > Clear cache. On iPhone, delete the app and install it again, then clear Safari website data under Settings > Safari > Advanced > Website Data.

  4. Update the Uniqlo app or switch device

    Update the Uniqlo app from your phone's app store. Then sign in on another phone or desktop browser. If the same page fails there, use the help centre at https://www.uniqlo.com/us/en/help to reach support.

While Uniqlo is down: what to use instead

  • Website Use the website when your app crashes or loops on login.
  • Mobile app If the website stalls at checkout, open the app on your phone because it may still load.
  • Local store For your returns or size checks, visit a nearby store because staff can help in person.
  • H&M When you need basic clothing quickly and the wait is not worth it, H&M sells similar everyday items.
Your device

Fix Uniqlo on Windows, Mac, Android and iPhone

Uniqlo on Windows

Fix
Clear your browser's cache and cookies, or try accessing the Uniqlo website in an Incognito window. Disabling ad-blockers can also help resolve loading issues.
Check
Try opening the Uniqlo website in a different browser like Edge or Firefox. If other web pages load but Uniqlo does not, the site is likely down.
Command Prompt
ping uniqlo.comTest whether Uniqlo's servers reply
nslookup uniqlo.comCheck that Uniqlo's DNS resolves
tracert uniqlo.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Uniqlo on Mac

Fix
Clear your Safari or Chrome browsing history and disable active extension blockers for the Uniqlo website. Restarting your browser or switching to a different network connection can also resolve the issue.
Check
Check if you can access the Uniqlo website using a private browsing window. If the site fails to load there but other sites work, Uniqlo is likely experiencing an outage.
Terminal
ping -c 4 uniqlo.comTest whether Uniqlo's servers reply
nslookup uniqlo.comCheck that Uniqlo's DNS resolves
traceroute uniqlo.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Uniqlo on Android

Fix
Go to your settings to force stop the Uniqlo app, clear its cache, and check the Google Play Store for updates. Reinstalling the app can also fix persistent connection errors.
Check
Try loading the Uniqlo website in a mobile browser to see if the outage is limited to the Android app. If both fail, the entire Uniqlo service is likely offline.

Uniqlo on iPhone and iPad

Fix
Force close the Uniqlo app and reopen it, or check the Apple App Store for any pending updates. If it still fails to connect, try reinstalling the app or switching from Wi-Fi to cellular data.
Check
Open Safari and attempt to load the Uniqlo website to verify if the issue is specific to the iOS app. You can also check the App Store for recent reviews complaining about connection issues.
About

What happens when Uniqlo goes down

Uniqlo sells everyday clothing. You buy Heattech and outerwear on the site when checkout fails, your own cart, wish list, order tracking and store pickup freeze with items stuck.

Checkout tends to fail first while browsing still works, so you can see jackets but you cannot pay. Your cart empties itself. You hit spinning loaders on product pages and the app logs you out, although checkout keeps working because online and in store systems fail alone. Issues often hit one country site while others load fine for you.

Servers and network

Uniqlo IP address, servers and network

Checking uniqlo.com from our server…

Questions

Uniqlo FAQ

Is Uniqlo down right now?
The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; if they are not, the problem is likely on your side. Try the same account on another network and check whether the web store loads on a different device. The help centre at https://www.uniqlo.com/us/en/help can help if your account or order needs attention.

Why does the Uniqlo app crash or stall at checkout?
Checkout trouble often comes from a payment method the store cannot process, so try a different card or PayPal in the web store. If the cart empties after a crash, restart the phone and add items again. A charge that goes through but leaves no order confirmation is best handled through the help centre at https://www.uniqlo.com/us/en/help.

Why does Uniqlo say my password is wrong after I reset it?
Reset emails can land in spam, and some mail apps delay them long enough that the link expires. Request a new link to the email tied to your order history, then sign in through a browser instead of the app. If the account still locks, the help centre at https://www.uniqlo.com/us/en/help can take over.

Why can't I see stock or my local store's inventory on Uniqlo?
Store stock shown online can lag behind the shelf, and an item marked available may be gone by the time you arrive. Check the item page on a different device to see if store availability changes, or ask the shop before you travel. Regional sites also show different stock, so confirm you are on the correct country store.

Why does Uniqlo keep redirecting me to another country's site or show the wrong currency?
The web store often switches regions based on your IP address or a saved cookie, so a VPN can send you to the wrong country. Turn off the VPN and open the web store in a fresh browser profile. If the app still shows another region, sign out and set your country again in the account settings.
For your site

Put the Uniqlo status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Uniqlo status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/uniqlo/"><img src="https://isitdownrightnow.app/badge/uniqlo.svg" alt="Uniqlo status" height="20"></a>
Markdown, for README files
[![Uniqlo status](https://isitdownrightnow.app/badge/uniqlo.svg)](https://isitdownrightnow.app/services/uniqlo/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Uniqlo

The status on this page comes from user-submitted problem reports for Uniqlo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Uniqlo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Uniqlo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

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Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.