RuneScape outages and problems
In the past 24 hours, 80 user reports came in for RuneScape. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
RuneScape in October 2026
- Problem reports in October (since 27 October)
- 88
Monthly report for October 2026
What people said was wrong in recent problem reports for RuneScape, as a share of those reports:
- 60% Server Connection
- 20% Game Launch
- 20% Login
Where RuneScape problem reports come from
Recent reports came from 45 areas. The most came from around Philadelphia, PA, Phoenix, AZ and Los Angeles, CA. Share of recent reports by area, named after its biggest town:
- 6% Philadelphia, PA
- 5% Phoenix, AZ
- 5% Los Angeles, CA
- 4% Akron, OH
- 4% Milwaukee, WI
- 4% Minneapolis, MN
From 80 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
RuneScape problem spikes, last 30 days
Since 27 October, RuneScape had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 28 Oct, 12:20–12:42Lasted 22 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix RuneScape not working
RuneScape is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach runescape.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not RuneScape.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While RuneScape is down: what to use instead
- Old School RuneScape Play the separate old-school version if you want a similar quest and skilling loop and its servers are reachable.
- Account website Use the site in a browser for account and billing pages when the client or mobile app will not load; password and payment changes can still go through there.
- World of Warcraft Try it if you want another subscription online RPG with questing and group content while the game is unavailable.
- Final Fantasy XIV Use it when you want a different online RPG with story quests and group play and you do not mind starting a new character.
Problems at the same time as RuneScape
Since 27 October, RuneScape's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
RuneScape: Wed 28 Oct, 12:20 to 12:42
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:03
- TalkTalk, outage,08:48 to 18:18
- Royal Mail, outage,10:48 to 16:03
- Cloudflare, outage,11:48 to 16:03
- Honda Link, outage,12:18 to 21:03
- Character.AI, outage,12:33 to 21:03
- ADP, outage,12:33 to 21:03
- Service Fusion, outage,12:33 to 14:48
14 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
RuneScape IP address, servers and network
Checking runescape.com from our server…
Service updates from @RuneScape
No posts about problems from @RuneScape in the last 14 days. The latest is from .
How we track RuneScape
The status on this page comes from user-submitted problem reports for RuneScape, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for RuneScape, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. RuneScape doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.