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Converge ICT

Converge ICT convergeict.com

Is Converge ICT down right now? Live status and outage tracker

No, Converge ICT is up.

No widespread outage detected. 39 user reports in the last hour is within the normal range.

Live Last spike 2 h ago Updated just now Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 94 flowing 2 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

672 reports in total, counted in 15-minute windows

In the last hour, 39 problem reports came in for Converge ICT, against about 33 at this time on a usual day. Over the last 24 hours there were 672 reports. The last spike in reports was 2 h ago and lasted 17 min. These are user reports from the Philippines, where most people report Converge ICT problems.

NormalClose to the usual level23 h 30 min · 643 reports
ElevatedMore than 1.5 times the usual level30 min · 29 reports
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAbout 33 an hour now

Reports, last hour

22% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

17 reports, 1 h ago

Last 24 hours

Converge ICT outages and problems

In the past 24 hours, 672 user reports came in for Converge ICT. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 17 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.

Elevated reports

Ended 11 h ago

Lasted 15 min

13peak reports
Elevated reports

Ended 18 h ago

Lasted 15 min

16peak reports

This month

Converge ICT in October 2026

Problem reports in October (since 28 October): 753

Monthly report for October 2026

People who report a problem with Converge ICT to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Email
Broadband internet
Pagsingil
WiFi
Fixed wireless internet

Last 30 days

Converge ICT problem spikes, last 30 days

Since 28 October, Converge ICT had no outage spikes, but 7 periods of elevated reports. The longest lasted 39 min, on 28 October.

Elevated reports

Thu 29 Oct, 08:17–08:33

Lasted 17 min

16peak reports
Elevated reports

Thu 29 Oct, 04:13–04:30

Lasted 17 min

21peak reports
Elevated reports

Wed 28 Oct, 23:28–23:54

Lasted 27 min

14peak reports
Elevated reports

Wed 28 Oct, 18:24–18:40

Lasted 16 min

12peak reports
Elevated reports

Wed 28 Oct, 16:05–16:20

Lasted 15 min

17peak reports
Elevated reports

Wed 28 Oct, 10:39–11:18

Lasted 39 min

21peak reports
Elevated reports

Wed 28 Oct, 09:58–10:13

Lasted 15 min

18peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Converge ICT not working

Converge ICT is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach convergeict.com over your own connection, right now. Nothing is sent to us or stored.

Check Converge reports, then restart the ONT
Open the report status on this site and read the level before you reset anything; it shows whether user problem reports for Converge ICT are above their usual level in 15-minute windows over the last 24 hours, and it does not ping or probe the service itself. If the level is not above usual, unplug the ONT power adapter, wait 30 seconds, plug it back in, and give it a few minutes to sync. Watch the PON light; it should settle solid.
Inspect the Converge fiber cable
Trace the thin fiber patch cord from the wall jack to the ONT and make sure the connector sits fully in its port, with no tight bends or pinches along the run. A red LOS light or a PON light that keeps blinking after a restart points to a line fault, so report it rather than keep resetting the router.
Test a wired laptop on the Converge router
Connect a laptop to one of the LAN ports on the router with an Ethernet cable, then turn off Wi-Fi on that laptop so the test uses only the wired link. If the wired device gets online, the problem sits with your phone or Wi-Fi settings. If it fails too, run the PC network commands in the next step.
Renew the PC's IP on Converge
On Windows, open Command Prompt as administrator and run ipconfig /release, then ipconfig /renew. If the browser still fails, open Network Connections, right-click your adapter, choose Properties, select Internet Protocol Version 4 (TCP/IPv4), and set DNS to 8.8.8.8 and 8.8.4.4.

While Converge ICT is down: what to use instead

Mobile data Switch your phone or tablet to cellular data so you can check email and messages while the fiber line is out.
Mobile hotspot Turn on your phone's hotspot to get a laptop online for urgent work, but watch your data allowance.
Another broadband line If you have PLDT Home Fiber or Globe At Home, move your devices to that connection until the service returns.
Public Wi-Fi Head to a cafe, library, or coworking space with Wi-Fi for tasks that need a stable connection.

Same time

Problems at the same time as Converge ICT

Since 28 October, all 7 of Converge ICT's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Converge ICT's spikes overlapped one of theirs.

During the latest spike

Converge ICT: Thu 29 Oct, 08:17 to 08:33

23 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Converge ICT problems

The busiest hour for reports about Converge ICT is 09:00 to 10:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Converge ICT goes down

Converge ICT is a fiber broadband provider in the Philippines, and homes, home offices and small businesses rely on it for work calls, school, streaming and payments. When the line drops, a video meeting freezes mid-sentence, a download stops dead and a bundled landline can go silent.

A cut fiber line shows up quickly: chat apps sit on connecting, streaming falls to a buffer wheel, and a work VPN will not hold. Wi-Fi still shows full bars when the fault is local, since the router is fine and the path beyond it is not. Regional cuts take out whole streets or barangays, which is why a neighbor on another provider stays online while your whole area is down. Reboot the router once and check the fiber cable at the wall; nothing on your side fixes a cut line.

Servers and network

Converge ICT IP address, servers and network

Checking convergeict.com from our server…

Questions

Converge ICT FAQ

Is Converge ICT down right now?

The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. To tell whether the issue is only on your side, test another device on the same WiFi and then switch your phone to mobile data; if the phone loads pages on mobile data while the home connection fails, the fault is likely local to your router or cable.

Why does my Converge ONT show a red LOS light?

A red LOS light means the fiber line has lost signal at the ONT. Check that the fiber patch cord is seated in the port and that nobody has bent or unplugged it; if the light stays red after a power cycle, call Converge support because the problem is outside your devices.

Why is my Converge FiberX connection slow at night?

Evening congestion can affect any shared fiber line, so run a speed test first with a cable and then over WiFi to compare results. If only WiFi is slow, move the router away from walls and crowded channels; if both tests crawl at the same hour, report the pattern to Converge with your ONT model and test times.

Why does my Converge bill still show unpaid after I paid through GCash or Maya?

Payment posts can lag between the wallet and billing, so keep the receipt and check the account again after the posted cut-off. If the balance still appears, send the receipt reference to support rather than paying twice.

Why do I get 'This site can't be reached' on every device connected to Converge?

That browser error usually means DNS or routing is failing before the page loads, and a full power cycle of the ONT and router is the first fix to try. If phones on mobile data open the same site fine while the home WiFi does not, the fault sits with the Converge line or your home network; test one device with a cable to separate WiFi trouble from the line.

For your site

Put the Converge ICT status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/converge/"><img src="https://isitdownrightnow.app/badge/converge.svg" alt="Converge ICT status" height="20"></a>

Markdown, for README files

[![Converge ICT status](https://isitdownrightnow.app/badge/converge.svg)](https://isitdownrightnow.app/services/converge/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Converge ICT

The status on this page comes from user-submitted problem reports for Converge ICT, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Converge ICT, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Converge ICT doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.