Vanguard outages and problems
In the past 24 hours, 19 user reports came in for Vanguard. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Vanguard in October 2026
- Problem reports in October (since 27 October)
- 21
Monthly report for October 2026
What people said was wrong in recent problem reports for Vanguard, as a share of those reports:
- 50% App
- 50% Website
Where Vanguard problem reports come from
Recent reports came from 8 areas. The most came from around Dallas, TX, Milwaukee, WI and Chicago, IL. Share of recent reports by area, named after its biggest town:
- 12% Dallas, TX
- 12% Milwaukee, WI
- 6% Chicago, IL
- 6% Tampa, FL
- 6% Seattle, WA
- 6% Denver, CO
From 17 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Vanguard problem spikes, last 30 days
Since 27 October, Vanguard had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Vanguard not working
Vanguard is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach investor.vanguard.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Vanguard.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Vanguard is down: what to use instead
- The desktop site Open the full site in a browser; account access and order entry can live there when the app will not load.
- Vanguard phone support Call client services if a trade or account question cannot wait.
- Fidelity Fidelity helps only if you already have an account there, and its app covers quotes and backup trades.
- Charles Schwab Charles Schwab works the same way for existing clients who need a second place to check quotes or place a trade while the app is unavailable.
Vanguard IP address, servers and network
Checking investor.vanguard.com from our server…
Service updates from @Vanguard_Group
No posts about problems from @Vanguard_Group in the last 14 days. The latest is from .
How we track Vanguard
The status on this page comes from user-submitted problem reports for Vanguard, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Vanguard, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Vanguard doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.