Is NBN (National Broadband Network) down right now? Live status and outage tracker

NBN (National Broadband Network) outages and problems

In the past 24 hours, 645 user reports came in for NBN (National Broadband Network). Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.

The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 22 reports, about 11 hours ago.

• Elevated reports
  Ended 6 h ago

  Lasted 1 h
  17peak reports
• Outage
  Ended 10 h ago

  Lasted 2 h 45 min
  22peak reports
• Elevated reports
  Ended 21 h ago

  Lasted 30 min
  14peak reports
• Outage
  Ended 23 h ago

  Lasted 45 min
  21peak reports

NBN (National Broadband Network) in October 2026

Problem reports in October (since 28 October)

767

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for NBN (National Broadband Network).

1. Broadband Internet67%
2. WiFi20%
3. Fixed Wireless Internet12%
4. Email2%

Share of 111 recent reports that said what was wrong.

Where NBN (National Broadband Network) problem reports come from

The map shows where recent problem reports for NBN (National Broadband Network) came from in Australia. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

NBN (National Broadband Network) problem spikes, last 30 days

Since 28 October, NBN (National Broadband Network) had 3 outage spikes and 3 periods of elevated reports. The longest lasted 2 h 45 min, on 28 October.

• Elevated reports
  Thu 29 Oct, 09:43–10:00

  Lasted 17 min
  14peak reports
• Outage
  Thu 29 Oct, 03:45–04:50

  Lasted 1 h 5 min
  19peak reports
• Outage
  Wed 28 Oct, 21:35–00:20

  Lasted 2 h 45 min
  22peak reports
• Elevated reports
  Wed 28 Oct, 13:20–13:50

  Lasted 30 min
  17peak reports
• Outage
  Wed 28 Oct, 09:35–11:11

  Lasted 1 h 36 min
  25peak reports
• Elevated reports
  Wed 28 Oct, 07:49–08:54

  Lasted 1 h 5 min
  16peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

How to fix NBN (National Broadband Network) not working

NBN (National Broadband Network) is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Check the NBN box lights

   Look at the lights on the NBN connection box: the power light should be on, and the status light should be steady. If your box has an optical light and it is red, that points to a fibre fault, so call your provider; if every light is dark, check the power cable and wall socket.

2. Power-cycle the NBN box and router

   Turn off the router and the NBN connection box at the wall socket, wait 30 seconds, then power the connection box first and the router after its status light settles. That clears the router and connection box state without touching your settings.

3. Test with an Ethernet cable

   Plug a laptop into a LAN port on the router with an Ethernet cable, and turn off the laptop's Wi-Fi so the test uses the cable. Run ping 8.8.8.8 in Command Prompt on Windows or Terminal on macOS; if that works, the NBN line is up and the fault is with Wi-Fi, so check the router's wireless settings and move closer to the router.

4. Call your provider with the light details

   Tell your provider what the NBN box lights show and whether a wired test failed, because they can run line checks on the access network and book a technician if needed. Have your address and account details ready; do not unplug the box while they test.

While NBN (National Broadband Network) is down: what to use instead

• Mobile hotspot Use a phone hotspot for quick email and page loads when cellular signal is strong.
• Guest Wi-Fi Find guest Wi-Fi at a public library or cafe for basic browsing and messages if you can get to one and the network is open.
• Mobile broadband router A data SIM in a mobile broadband router keeps a few devices online through a longer outage.
• Provider support line Call your provider's support line from a mobile when the router shows no connection and you need an outage check.

Problems at the same time as NBN (National Broadband Network)

Since 28 October, all 6 of NBN (National Broadband Network)'s spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report NBN (National Broadband Network) problems

The busiest hour for reports about NBN (National Broadband Network) is 09:00 to 10:00 Central European time, and the busiest day is Thursday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when NBN (National Broadband Network) goes down

NBN (National Broadband Network) IP address, servers and network

NBN (National Broadband Network) FAQ

Service updates from @NBN_Australia

No posts about problems from @NBN_Australia in the last 14 days. The latest is from .