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Is Microsoft 365 down right now? Live status and outage tracker

No, Microsoft 365 is up.

No widespread outage detected. 4 user reports in the last hour is within the normal range.

Live Last spike on 30 Oct Updated 3 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

147 reports in total, counted in 15-minute windows

In the last hour, 4 problem reports came in for Microsoft 365, against about 29 at this time on a usual day. Over the last 24 hours there were 147 reports. Worldwide, most recent reports were about login (23%) and exchange (17%). The last spike in reports was 47 h ago and lasted 17 min. These are user reports from the US, where most people report Microsoft 365 problems.

Around the world right now: normal in 71 other countries. Most reports in the last hour: Germany 2 · Spain 2 · Canada 1. By country

NormalClose to the usual level24 h · 147 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAbout 29 an hour now

Reports, last hour

300% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

7 reports, 22 h ago

Last 24 hours

Microsoft 365 outages and problems

In the past 24 hours, 147 user reports came in for Microsoft 365. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 7 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Microsoft 365 stayed at their usual level the whole time.

Report categories

What people can report about Microsoft 365

What went wrong

What people said was wrong in recent problem reports for Microsoft 365 worldwide.

Login23%
Exchange17%
M365 Admin Center15%
Sharepoint11%
Word10%
Website7%

Share of 71 recent reports that said what was wrong, from every country listed below.

World map

Microsoft 365 reports around the world

In the last 24 hours, 700 problem reports about Microsoft 365 came in from 41 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	Last hour	24 hours
The US numbers above	Normal	6	354
Germany	Normal	2	14
Spain	Normal	2	4
Canada	Normal	1	19
Puerto Rico	Normal	1	2
Japan	Normal	0	132
The UK	Normal	0	32
Brazil	Normal	0	25
Mexico	Normal	0	22
The Netherlands	Normal	0	12
Colombia	Normal	0	11
Belgium	Normal	0	9

Each country's status compares its reports with the usual level there. 60 more countries had 64 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Microsoft 365 problem spikes, last 30 days

Since 5 October, Microsoft 365 had 1 outage spike and 9 periods of elevated reports. The longest lasted 4 h 44 min, on 29 October.

Elevated reports

Fri 30 Oct, 01:15–01:32

Lasted 17 min

13peak reports
Outage

Thu 29 Oct, 17:23–22:07

Lasted 4 h 44 min

70peak reports
Elevated reports

Thu 29 Oct, 01:45–02:24

Lasted 39 min

13peak reports
Elevated reports

Wed 28 Oct, 23:04–23:19

Lasted 15 min

20peak reports
Elevated reports

Wed 28 Oct, 19:21–19:51

Lasted 30 min

46peak reports
Elevated reports

Wed 28 Oct, 18:41–18:57

Lasted 16 min

36peak reports
Elevated reports

Wed 28 Oct, 03:38–03:58

Lasted 20 min

12peak reports
Elevated reports

Tue 27 Oct, 23:42–23:57

Lasted 15 min

15peak reports

2 earlier spikes in this period.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US3,494
Japan650
The UK538
Germany365
Canada289
The Netherlands256
Brazil233
Colombia150

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Microsoft 365 not working

Microsoft 365 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach microsoft.com over your own connection, right now. Nothing is sent to us or stored.

Check the service status page
Open https://status.cloud.microsoft/ first. A known incident there means the outage is not yours to fix, so you can stop reading; no incident listed points to your device, your account or your network.
Restart the app and sign in again
Quit Word, Excel, Outlook or Teams completely, then reopen it. Sign out from File > Account and sign back in; a stale token behind the blank pane, the endless spinner or the 'We couldn't sign you in' error clears once the app collects fresh credentials.
Verify your license and account
Go to File > Account and check that your name and license appear, and that the product reads as activated. 'Unlicensed Product' or 'Account Error' means the sign-in went stale; select Sign out, close the app, reopen it, and sign in with the work or school account tied to your subscription.
Repair the Microsoft 365 install
Settings > Apps > Installed apps holds the repair tools on Windows: find Microsoft 365, pick Modify, then run Quick Repair. If that fails, run Online Repair, which downloads fresh files and leaves your documents alone. On a Mac, quit every Office app and check Help > Check for Updates; if the build is current and the app still misbehaves, uninstall and reinstall it.

Error messages

Common Microsoft 365 error messages

What each message means and what to try. The wording can differ a little between app versions.

Access denied. You do not have permission to perform this action or access this resource.

Means
Your account lacks permission for that item.

Fix
Ask the site owner or an admin for access. If another account has access, sign in with that one.
Sorry, this site hasn't been shared with you.

Means
You don't have access to that site.

Fix
Use the request access link on the page. Or contact the site owner and ask them to share it.
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

Means
Outlook can't reach the mail server, so it can't complete the action.

Fix
Check your network. Make sure Outlook isn't set to Work Offline, and if other apps are also failing, wait and try again.

While Microsoft 365 is down: what to use instead

Browser versions If the desktop apps hang at sign-in, try Word or Outlook in a web browser, because the web and desktop versions sometimes fail separately.
Synced files on your computer Files that OneDrive has already synced to your device still open from File Explorer or Finder while the cloud side is unreachable.
Google Docs and Sheets Upload a Word or Excel file there when a deadline won't wait.
Zoom or a phone call When Teams meetings refuse to connect, send a Zoom link or just call people so the meeting can go ahead while you wait for Teams to recover.

Your device

Fix Microsoft 365 on Windows, Mac, Android and iPhone

Microsoft 365 on Windows

Fix: Run the Quick Repair tool for Microsoft 365 from the Windows Settings 'Apps' menu to fix corrupted files. If the service is online, try signing out and back into your Microsoft account within the app.
Check: Check the official Microsoft 365 Service Health dashboard or the @MSFT365Status social media account to see if there is a known cloud outage. You can also try accessing Microsoft 365 via a web browser to see if the issue is isolated to your Windows desktop apps.

Command Prompt

ping microsoft.comTest whether Microsoft 365's servers reply

nslookup microsoft.comCheck that Microsoft 365's DNS resolves

tracert microsoft.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Microsoft 365 on Mac

Fix: Force quit the unresponsive Microsoft 365 app and check the Mac App Store for any pending updates. If connection issues persist, try signing out and back into your account to refresh the credentials.
Check: Verify if Microsoft 365 is experiencing a service disruption by checking the official Microsoft Service Health status page. If the web version works but your Mac apps do not, the issue may be local to your macOS device.

Terminal

ping -c 4 microsoft.comTest whether Microsoft 365's servers reply

nslookup microsoft.comCheck that Microsoft 365's DNS resolves

traceroute microsoft.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Microsoft 365 on Android

Fix: Clear the cache for the Microsoft 365 app in your Android settings, or reinstall it from the Google Play Store. Make sure the app has permissions to use background data and that your internet connection is stable.
Check: Check the Microsoft 365 Service Health page using your mobile browser to see if there is an active server outage. If the web service is up but the Android app fails to sync, it may be a local app or connection issue.

Microsoft 365 on iPhone and iPad

Fix: Reinstall the Microsoft 365 app from the App Store to clear corrupt temporary files. You can also toggle Wi-Fi off and on, or ensure that cellular data access is enabled for the app in your iOS Settings.
Check: Visit the Microsoft 365 Service Health portal on Safari to check for widespread cloud outages. If the portal is active but your iOS app fails to connect, check your cellular data settings or the App Store for outage reports.

Ranked by peak

Biggest Microsoft 365 problems so far

1
Thu 29 Oct 2026, 17:23
OutageLasted 4 h 44 min

70reports in 15 min
2
Wed 28 Oct 2026, 19:21
Elevated reportsLasted 30 min

46reports in 15 min
3
Tue 27 Oct 2026, 19:46
Elevated reportsLasted 16 min

38reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Same time

Problems at the same time as Microsoft 365

Since 5 October, all 10 of Microsoft 365's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Microsoft 365's spikes overlapped one of theirs.

During the latest spike

Microsoft 365: Fri 30 Oct, 01:15 to 01:32

28 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Microsoft 365 problems

The busiest hour for reports about Microsoft 365 is 15:00 to 16:00 Central European time, and the busiest day is Friday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Microsoft 365 goes down

Microsoft 365 is a subscription bundle of Office apps, email, file storage, and chat that workplaces, schools, families, and clubs use every day. An outage can interrupt a deadline or a support shift when Outlook, Teams, Word, or OneDrive will not load or save.

Sign-in breaks first. You might loop back to the login page or see a service unavailable message when Outlook or Teams opens, and once you are in, Teams messages can fail to send while Outlook stops fetching new mail, calendar updates stall, and calls drop. File work breaks in patches too: Word or Excel can refuse to open a document from SharePoint or OneDrive, and saved changes can sit on 'Uploading' or vanish from the sync queue. These problems are often partial, hitting one region or one app while the rest works.

Servers and network

Microsoft 365 IP address, servers and network

IPv4 address: 23.52.181.212
IPv6 addresses: 2a02:26f0:3500:f84::356e
Show all 3
2a02:26f0:3500:f89::356e
2a02:26f0:3500:f8e::356e
Network: AS16625 · Akamai Technologies, Inc., registered in the United States
Served through: Microsoft Azure Front Door
DNS hosted by: Microsoft Azure DNS
HTTPS certificate: Issued by Microsoft Corporation, valid until 30 Jan 2027 (90 days)
HTTP/3: Not advertised
Our check: Answered in 130 ms

Checked from our server in Frankfurt, Germany, 28 h ago, for www.microsoft.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

None of check-host.net's 11 servers got an answer from www.microsoft.com (connection timed out), but our own check from Frankfurt did, 28 h ago. That usually means the site drops automated checks from those servers, not that it is down.

Checked with check-host.net from 11 cities 28 h ago, for www.microsoft.com.

Questions

Microsoft 365 FAQ

Is Microsoft 365 down right now?

The status at the top of this page shows whether user problem reports for Microsoft 365 are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or probe the service, so treat it as a signal from other people. Check the official status page for the company's own view. To see whether the trouble is only on your side, open the same app on another device, switch to another network, try the web version instead of the desktop client, and ask one coworker to sign in while you watch for the same error.

Why does Outlook keep asking for my password and then fail to connect?

That loop often points to a cached credential or a stale sign-in token. Clear the saved password in Windows Credential Manager or macOS Keychain. Sign in through the web app before you retry the desktop client; if that works but the client still fails, repair the Office installation or remove and re-add the account.

OneDrive says my files are not syncing and shows a red X on the cloud icon. What should I do?

Quit OneDrive from the tray or menu bar, then start it again; that clears many stuck states without touching your files. Check that the folder path is not too long and that you have free space on the drive. Move one blocked file out of the folder, then sync the rest.

Teams meetings will not load, and I get 'Something went wrong' when I join.

Try the web version in a private browser window and join from a phone on cellular data; if both fail, the issue is likely wider than your PC. If the web version works, clear the Teams cache on the desktop app and check for pending updates. A meeting organizer can also check whether the meeting itself was moved or canceled.

Excel or Word says the file is locked for editing, and SharePoint shows access denied. What causes that?

A file open elsewhere, a stale Office cache, a changed SharePoint permission, or a dropped connection can all cause that message. Close the file everywhere, sign out of Office, sign back in, and try opening it from the SharePoint site in a browser. If the browser still denies you, ask the site owner to check your access. The sharing settings are the likely cause.

For your site

Put the Microsoft 365 status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/microsoft-365/"><img src="https://isitdownrightnow.app/badge/microsoft-365.svg" alt="Microsoft 365 status" height="20"></a>

Markdown, for README files

[![Microsoft 365 status](https://isitdownrightnow.app/badge/microsoft-365.svg)](https://isitdownrightnow.app/services/microsoft-365/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Microsoft 365

The status on this page comes from user-submitted problem reports for Microsoft 365, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Microsoft 365, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Microsoft 365's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.