isitdownrightnow.app
  1. Home
  2. Services
  3. Windows 365
Windows 365 windows365.microsoft.com

Is Windows 365 down right now? Live status and outage tracker

No, Windows 365 is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you?
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Windows 365 in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 6 October. These are user reports from the US, where most people report Windows 365 problems.

Around the world right now: normal in 48 other countries. Most reports in the last hour: Spain 2. By country

No user reports came in for Windows 365 in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

Windows 365 outages and problems

No user reports came in for Windows 365 in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Windows 365 stayed at their usual level the whole time.
Report categories

What people can report about Windows 365

What went wrong

What people said was wrong in recent problem reports for Windows 365 worldwide.

  1. Login100%

Share of 1 recent report that said what was wrong, from every country listed below.

World map

Windows 365 reports around the world

In the last 24 hours, 8 problem reports about Windows 365 came in from 6 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Spain Normal 22
Brazil Normal 02
The US numbers above Normal 01
Germany Normal 01
France Normal 01
Japan Normal 01
Australia Normal 00
Canada Normal 00
Croatia Normal 00
Ireland Normal 00
New Zealand Normal 00
The Philippines Normal 00

Each country's status compares its reports with the usual level there. 37 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Windows 365 problem spikes, last 30 days

Since 6 October, Windows 365 had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 1 report
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 1 report
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 1 report
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 2 reports
  • Thu 29 Oct: 3 reports
  • Fri 30 Oct: 2 reports
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: no data

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • India5
  • The US5
  • Spain3
  • Italy2
  • Japan2
  • Mexico2
  • Brazil1
  • Germany1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Windows 365 not working

Windows 365 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach windows365.microsoft.com over your own connection, right now. Nothing is sent to us or stored.

  1. Open the Cloud PC web client

    Open a browser and sign in to the Windows 365 web client. If the Cloud PC loads there, the service is reachable and the fault is in the local app or your device.

  2. Restart the Cloud PC

    In the web client, open the menu for your Cloud PC and choose Restart. Wait it out. Then reconnect from Windows App, because a stuck session often clears this way.

  3. Repair or reset Windows App

    On Windows, go to Settings > Apps > Installed apps > Windows App > Advanced options and choose Repair. If the connection still fails, choose Reset and sign in again; reset clears the app's local cache and account data.

  4. Ask your admin to check the license

    If the web client and the app both fail, ask your admin to open the Microsoft 365 admin center and check Users > Active users > your account > Licenses and apps for a Windows 365 license. A missing license leaves you with no Cloud PC to connect to, so sign-in fails before the desktop appears.

While Windows 365 is down: what to use instead

  • Windows 365 web client If the Windows app will not connect, try opening your Cloud PC in a supported web browser.
  • Windows App If you usually connect through a browser, try the Windows App on a supported device.
  • Remote Desktop If your organization provides a separate Azure Virtual Desktop or Remote Desktop connection, use it to reach that work environment.
  • Local device For files synced with OneDrive, use OneDrive on your device or in a browser while the Cloud PC is unavailable.
Your device

Fix Windows 365 on Windows, Mac, Android and iPhone

Windows 365 on Windows

Fix
Reset the Windows 365 app via Windows Settings, or clear your web browser's cache and cookies if accessing the service online. You can also try restarting your local network router or updating the Remote Desktop client.
Check
Check the Microsoft 365 Service Health dashboard or try accessing your Windows 365 Cloud PC via a web browser to see if the outage is service-wide. If the web portal loads but your Windows 365 app fails to connect, the issue is likely local.
Command Prompt
ping windows365.microsoft.comTest whether Windows 365's servers reply
nslookup windows365.microsoft.comCheck that Windows 365's DNS resolves
tracert windows365.microsoft.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Windows 365 on Mac

Fix
Update the Microsoft Remote Desktop app from the Mac App Store and clear any saved credentials for Windows 365 in your Keychain Access. If the issue persists, try accessing your Cloud PC via a web browser like Safari or Chrome.
Check
Verify if Windows 365 is down on Mac by attempting to sign in through the web portal or checking the Microsoft Service Health status online. If you receive gateway connection errors in the Remote Desktop app, the service or your network may be experiencing issues.
Terminal
ping -c 4 windows365.microsoft.comTest whether Windows 365's servers reply
nslookup windows365.microsoft.comCheck that Windows 365's DNS resolves
traceroute windows365.microsoft.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Windows 365 on Android

Fix
Clear the cache and data for the Remote Desktop app in your Android settings, or reinstall the app from the Google Play Store to resolve Windows 365 connection issues. Ensure your internet connection is stable and temporarily disable any active VPNs.
Check
To see if Windows 365 is down on Android, check the official Microsoft status page or try logging into the Windows 365 web portal using a mobile browser. Failed connection attempts in the Remote Desktop app often indicate a service disruption.

Windows 365 on iPhone and iPad

Fix
Force close and restart the Remote Desktop app, or reinstall it from the App Store to resolve Windows 365 connection issues. You can also toggle your Wi-Fi off and on, or switch to cellular data to rule out local network restrictions.
Check
Check if Windows 365 is down on iOS by visiting the Microsoft 365 Service Health page or trying to access the web portal via Safari. Connection timeout errors within the Remote Desktop app usually indicate a regional outage or local network block.
About

What happens when Windows 365 goes down

Windows 365 gives a worker a Cloud PC: a company-managed Windows desktop streamed from Microsoft's cloud to a browser, the Windows App, or the Remote Desktop client, and hybrid staff, contractors, and IT admins rely on it for daily work. An outage interrupts sign-in, access to files and line-of-business apps on that desktop, and admin work that provisions or resets Cloud PCs.

Sign-in and connection brokering tend to fail first, so you may get a password prompt that loops, a Cloud PC missing from the Windows App, a client stuck on Connecting, or a web session that never opens. Streaming can stutter, and input can lag. Audio or clipboard redirection may drop, while admin tasks such as provisioning or restarting a Cloud PC hang or error out even as existing sessions keep running. Trouble is often partial or regional, because one Microsoft cloud region or service component can fail while other Cloud PCs stay reachable.

Servers and network

Windows 365 IP address, servers and network

Checking windows365.microsoft.com from our server…

Questions

Windows 365 FAQ

Is Windows 365 down right now?
The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or probe anything, so a quiet status only means few people have reported trouble. To rule out your side, open the Windows App or the web portal from another network, try a different device, sign out and back in, and check that your subscription is still active.

Why does the Windows App say it can't connect to my Cloud PC?
That message usually means the connection reached Microsoft's service but the Cloud PC did not accept it, which can happen when the machine is restarting or your account has lost its license. Sign out of the Windows App and back in, then try the web portal; if the portal also fails, the problem sits with the Cloud PC or your account rather than the local app. A corporate network that blocks the required ports can produce the same symptom, so test from a phone hotspot.

My Cloud PC is stuck on 'Setting up' after I log in. What can I do?
Provisioning can take a while on first setup, and a stalled job often clears after you refresh the Windows 365 portal or restart the setup from the admin side. Ask your IT admin to check the Cloud PC's provisioning status in the Microsoft Intune admin center, because a failed policy or a missing license will hold the device at that screen. If the Cloud PC has been stuck for hours, a reprovision may be the only fix.

Can I use my Cloud PC from a Mac, iPad or Android tablet?
You can install the Windows App on macOS, iOS, iPadOS or Android and sign in with the same work account you use for the Cloud PC. The web portal also works from a browser when you cannot install the app, though printing and local drive redirection may be limited there. If the app signs you in but shows no Cloud PC, your admin may not have assigned the device to that account.

Why does my Cloud PC disconnect or freeze during a session?
Short drops often come from the network rather than the service itself, especially on Wi-Fi that roams or a VPN that reconnects mid-session. Test on a wired connection or a different network, and check whether the Windows App is up to date. If the session freezes while local apps keep working, the Cloud PC may be low on resources or waiting on a restart that your admin has scheduled.
For your site

Put the Windows 365 status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Windows 365 status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/windows-365/"><img src="https://isitdownrightnow.app/badge/windows-365.svg" alt="Windows 365 status" height="20"></a>
Markdown, for README files
[![Windows 365 status](https://isitdownrightnow.app/badge/windows-365.svg)](https://isitdownrightnow.app/services/windows-365/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Windows 365

The status on this page comes from user-submitted problem reports for Windows 365, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Windows 365, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Windows 365 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.