Is Megacable down right now? Live status and outage tracker

Megacable outages and problems

User reports, last 24 hours

463 reports in total, counted in 15-minute windows

In the last hour, 16 problem reports came in for Megacable, against about 25 at this time on a usual day. Over the last 24 hours there were 463 reports. Most recent reports were about WiFi (54%) and broadband internet (32%). The last spike in reports was 12 h ago and lasted 15 min. These are user reports from Mexico, where most people report Megacable problems.

120 60

24 h ago18 h12 h6 hNow

• NormalClose to the usual level23 h · 283 reports
• ElevatedMore than 1.5 times the usual level30 min · 22 reports
• OutageMore than twice the usual level and far above the day's average30 min · 158 reports
• Usual levelWhat a usual day sees at that timeAbout 25 an hour now

Reports, last hour

16

78% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

18 h ago

Lasted 45 min

Busiest 15 minutes

102

102 reports, 18 h ago

In the past 24 hours, 463 user reports came in for Megacable. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 18 hours ago. The busiest 15-minute window of the day had 102 reports, about 18 hours ago.

• Elevated reports
  Ended 12 h ago

  Lasted 15 min
  12peak reports
• Outage
  Ended 18 h ago

  Lasted 45 min
  102peak reports

Megacable in November 2026

Problem reports in November (since 3 November)

508

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Megacable.

1. WiFi54%
2. Broadband Internet32%
3. Mobile Internet10%
4. TV2%

Share of 110 recent reports that said what was wrong.

Megacable problem spikes, last 30 days

Since 3 November, Megacable had 2 outage spikes. The longest lasted 45 min, on 4 November.

• Outage
  Wed 4 Nov, 15:12–15:27

  Lasted 15 min
  15peak reports
• Outage
  Wed 4 Nov, 08:27–09:12

  Lasted 45 min
  139peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Megacable not working

Megacable is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Megacable.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Megacable is down: what to use instead

• Mobile data hotspot If your home internet is out, use your phone as a hotspot for messaging or work, and save video calls for later if your data is limited.
• Megacable app If the website will not load, try the app for account checks or bill payment, since the app and web portal can fail at different times.
• Phone support If chat or the portal is stuck, call the customer service number printed on your bill or service paperwork.
• Over-the-air TV If cable TV is down, a basic antenna can still pick up local broadcast channels in many parts of Mexico.

Problems at the same time as Megacable

Since 3 November, all 2 of Megacable's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Megacable problems

The busiest hour for reports about Megacable is 02:00 to 03:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Megacable IP address, servers and network

Service updates from @Megacable

No posts about problems from @Megacable in the last 14 days. The latest is from .