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C6 Bank c6bank.com.br Live · Operational

Is C6 Bank down right now? Live status and outage tracker

No, C6 Bank is up.

No widespread outage detected. 7 user reports in the last hour is within the normal range.

Reports, last hour: 7
Usual at this hour: Almost none
Vs the hour before: +75%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

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Updated 2 min ago · Data refreshes every 5 minutes

01 · User reports

7 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

C6 Bank outages and problems

User reports, last 24 hours

110 reports in total, counted in 15-minute windows

In the last hour, 7 problem reports came in for C6 Bank, and at this time of day there are usually almost none. Over the last 24 hours there were 110 reports. There has been no spike in reports since 3 November. These are user reports from Brazil, where most people report C6 Bank problems.

NormalClose to the usual level24 h · 110 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

75% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

5 reports, 21 h ago

C6 Bank status card: No, C6 Bank is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 110 user reports came in for C6 Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 5 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for C6 Bank stayed at their usual level the whole time.

This month

C6 Bank in November 2026

Problem reports in November (since 3 November): 133

Monthly report for November 2026

People who report a problem with C6 Bank to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Caixa eletrônico
Pagamento de contas
Cartões
Mobile banking
Login no App
Internet banking
Login no internet
Transferências
Depósitos
Saques
Saldo da conta
PIX

Last 30 days

C6 Bank problem spikes, last 30 days

Since 3 November, C6 Bank had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix C6 Bank not working

C6 Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach c6bank.com.br over your own connection, right now. Nothing is sent to us or stored.

Switch the C6 connection
If the app opens but Pix, balance, or login keeps spinning, change networks before changing app settings. On iPhone, open Settings > Wi-Fi and turn Wi-Fi off, then open Settings > Cellular and turn Cellular Data on; on Android, open Settings > Network & internet > Internet and pick mobile data or another Wi-Fi network.
Force close the C6 app
A stuck session can leave the app on a blank screen or keep the login button from responding. On iPhone, open the app switcher and swipe the app up; on Android, open Settings > Apps > C6 Bank > Force stop, then open it again.
Clear the C6 cache
Old local data can break loading after an app update, especially on account and card screens. On Android, open Settings > Apps > C6 Bank > Storage & cache > Clear cache. On iPhone, use Settings > General > iPhone Storage > C6 Bank > Offload App, then tap Reinstall App.
Update or reinstall C6 Bank
Install the newest app build if login, Pix, or card controls still fail after the quicker checks. On iPhone, open App Store > profile icon > Available Updates; on Android, open Play Store > profile icon > Manage apps & device > Updates available. If you reinstall, have your CPF and account password ready because the app may ask to validate the device again.

While C6 Bank is down: what to use instead

Physical C6 card A debit or credit card can still work in stores while the app fails, if the card network and account authorization go through.
Nubank Use it for Pix or boleto payment if you keep a backup balance there and cannot wait for the app.
Banco do Brasil It helps with transfers or bill payment if you already have an account and need a Brazil-based bank channel.
Itaú Use the app or card for purchases and transfers if your day-to-day money is available outside C6 Bank.

Busiest times

When people report C6 Bank problems

The busiest hour for reports about C6 Bank is 01:00 to 02:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when C6 Bank goes down

C6 Bank is a Brazilian digital bank. People use its app for accounts, cards, Pix, and investments, so an outage can block daily payments and account access.

During an outage, the app often shows trouble first: login hangs, balances fail to load, Pix does not confirm, or card controls ask you to try again later. Boleto payments and transfers may stay pending, while card purchases can still work if authorization is unaffected. Some incidents hit one part of Brazil or one function, so the app can fail while the website still opens.

Servers and network

C6 Bank IP address, servers and network

Checking c6bank.com.br from our server…

Questions

C6 Bank FAQ

Is C6 Bank down right now?

The status at the top of this page shows whether problem reports for C6 Bank are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports come from a public outage-reporting service, and this site does not monitor the bank or collect reports itself. If the level looks normal, try mobile data instead of Wi-Fi, restart the app, and check whether other banking or Pix apps work on the same phone.

Why does the C6 Bank app say it cannot complete my Pix?

Pix can fail when the app cannot confirm the transaction, the key is wrong, your limit blocks it, or the receiving bank has an issue. Check the key, balance, transfer limit, and confirmation screen before trying again. If several Pix options in the app fail at once, wait a short time rather than sending the same payment repeatedly.

Why can I log in to C6 Bank but the balance or card screen will not load?

That usually points to a partial app problem, not a wrong password. Close the app, switch between Wi-Fi and mobile data, and install any pending update from the App Store or Google Play. On Android, clearing the app cache can help if only the balance screen is stuck.

My C6 Bank card purchase was declined, but I have limit. What should I check?

Open the app and check whether the card is blocked, the purchase type is disabled, the virtual card was changed, or the transaction needs approval. A store terminal can also show a generic decline when the bank cannot confirm the charge. Do not keep retrying a large purchase many times, because that can trigger more blocks.

Why is my boleto payment or deposit not showing in C6 Bank?

Boleto processing is not instant, so the app may show the money later even after you have a receipt. Confirm the barcode, amount, and recipient name against the proof of payment. If the receipt is correct and the app still shows nothing after the normal bank processing time, contact support from inside the app.

Official channels

Contact C6 Bank support

Tip: C6 Bank doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the C6 Bank status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

HTML

<a href="https://isitdownrightnow.app/services/c6-bank/"><img src="https://isitdownrightnow.app/badge/c6-bank.svg" alt="C6 Bank status" height="20"></a>

Markdown, for README files

[![C6 Bank status](https://isitdownrightnow.app/badge/c6-bank.svg)](https://isitdownrightnow.app/services/c6-bank/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame

<iframe src="https://isitdownrightnow.app/embed/c6-bank/" title="C6 Bank status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/c6-bank/">C6 Bank status</a> from IsItDownRightNow.app</p>

Image, updated about every 10 minutes

<a href="https://isitdownrightnow.app/services/c6-bank/"><img src="https://isitdownrightnow.app/share/c6-bank.png" alt="C6 Bank status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>

Markdown image, for README files

[![C6 Bank status](https://isitdownrightnow.app/share/c6-bank.png)](https://isitdownrightnow.app/services/c6-bank/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track C6 Bank

The status on this page comes from user-submitted problem reports for C6 Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for C6 Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. C6 Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.