Caisse d'allocations familiales outages and problems
User reports, last 24 hours
36 reports in total, counted in 15-minute windows
In the last hour, 6 problem reports came in for Caisse d'allocations familiales, and at this time of day there are usually almost none. Over the last 24 hours there were 36 reports. There has been no spike in reports since 4 November. These are user reports from France, where most people report Caisse d'allocations familiales problems.
- NormalClose to the usual level24 h · 36 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 36 user reports came in for Caisse d'allocations familiales. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Caisse d'allocations familiales in November 2026
- Problem reports in November (since 4 November)
- 35
Monthly report for November 2026
People who report a problem with Caisse d'allocations familiales to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Site web
- Connexion
- Paiements
- Application
- Mises à jour
- Formulaire / Candidatures
Caisse d'allocations familiales problem spikes, last 30 days
Since 4 November, Caisse d'allocations familiales had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Caisse d'allocations familiales not working
Caisse d'allocations familiales is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach caf.fr over your own connection, right now. Nothing is sent to us or stored.
Reload Caf Mon Compte
Close every caf.fr tab, then open https://www.caf.fr and select Mon Compte. On most PCs, press Ctrl+F5; on a Mac, press Command+Shift+R. If the page was showing an old login form or a blank benefits page, sign in again after the hard reload.
Clear caf.fr cookies
In Chrome on a computer, open chrome://settings/siteData, search for caf.fr, then click the trash icon next to the site. Go back through Mon Compte and enter your numéro de sécurité sociale and password again. This removes a stuck session cookie without deleting files from your device.
Update Caf - Mon Compte
On iPhone, open App Store, search for Caf - Mon Compte, and tap Update if it appears. On Android, open Play Store, search for Caf - Mon Compte, and tap Update if it appears. If the app still freezes on the logo screen, uninstall it and install it again from the same store.
Reset the Caf password
Open https://www.caf.fr, select Mon Compte, then choose Mot de passe oublié ? on the sign-in screen. Follow the identity check shown there, then sign in with the new password on the website and in the app. If the account still rejects valid details, pause before retrying so you do not add more failed attempts.
While Caisse d'allocations familiales is down: what to use instead
- Caf.fr in a browser If the mobile app stalls, try the website from another browser or a private window, especially for documents and account checks.
- Caf Mon Compte app If the website will not load, the official app may still let you view payments, messages, and attestations.
- CAF phone service When a deadline or payment question cannot wait, call your local fund so an adviser can note the request.
- CAF office or appointment For urgent paperwork, a local reception point can help with identity checks or document drop-off while online forms are stuck.
What happens when Caisse d'allocations familiales goes down
Caisse d'allocations familiales is France's public family benefits service for households that receive or apply for aid through caf.fr. An outage can block benefit claims, account messages, document uploads, and payment checks.
Login tends to fail first, with the Mon Compte area sending you back to sign-in or loading a blank account page. The Caf Mon Compte app may open but fail to show payments, certificates, or message replies. Longer incidents can stop online forms, simulations, and document uploads, so a request may look unfinished even after you submit it. Problems are often partial, because public pages can still load while account services or a local fund's pages are slow.
Caisse d'allocations familiales IP address, servers and network
Checking caf.fr from our server…
Caisse d'allocations familiales FAQ
Is Caisse d'allocations familiales down right now?
Why can’t I sign in to Mon Compte on caf.fr?
Why does the Caf Mon Compte app stay on the loading screen?
Why are my payments or rights not showing in Mon Compte?
Why can’t I download an attestation or send a document on caf.fr?
Contact Caisse d'allocations familiales support
Tip: Caisse d'allocations familiales doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Caisse d'allocations familiales status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/caf/"><img src="https://isitdownrightnow.app/badge/caf.svg" alt="Caisse d'allocations familiales status" height="20"></a>[](https://isitdownrightnow.app/services/caf/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Caisse d'allocations familiales
The status on this page comes from user-submitted problem reports for Caisse d'allocations familiales, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Caisse d'allocations familiales, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Caisse d'allocations familiales doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.