Apple TV+ outages and problems
In the past 24 hours, 334 user reports came in for Apple TV+. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 94.79% uptime for the day.
The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 22 reports, about 15 minutes ago.
-
Outage
Ongoing, started 45 min agoRunning for 45 min22peak reports
-
Outage
Ended 5 h agoLasted 15 min13peak reports
-
Outage
Ended 6 h agoLasted 45 min15peak reports
Apple TV+ in November 2026
- Problem reports in November
- 120
- Outage spikes
- 1
- Periods of elevated reports
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Apple TV+ worldwide.
Share of 55 recent reports that said what was wrong, from every country listed below.
Apple TV+ reports around the world
In the last 24 hours, 359 problem reports about Apple TV+ came in from 18 countries. Right now people report problems in the US.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Problems | 32 | 296 |
| The UK | Normal | 1 | 21 |
| Germany | Normal | 1 | 7 |
| Slovakia | Normal | 1 | 1 |
| Bulgaria | Normal | 1 | 1 |
| Canada | Normal | 0 | 5 |
| Australia | Normal | 0 | 4 |
| India | Normal | 0 | 4 |
| The Netherlands | Normal | 0 | 4 |
| Brazil | Normal | 0 | 3 |
| Czechia | Normal | 0 | 2 |
| Denmark | Normal | 0 | 2 |
Each country's status compares its reports with the usual level there. 31 more countries had 9 reports in the last 24 hours. Map outlines: Natural Earth.
Apple TV+ problem spikes, last 30 days
Since 7 October, Apple TV+ had 5 outage spikes and 2 periods of elevated reports. The longest lasted 1 h 29 min, on 30 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 3 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 2 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 2 reports
- Mon 12 Oct: 2 reports
- Tue 13 Oct: 3 reports
- Wed 14 Oct: 1 report
- Thu 15 Oct: 1 report
- Fri 16 Oct: 4 reports
- Sat 17 Oct: 1 report
- Sun 18 Oct: 4 reports
- Mon 19 Oct: 1 report
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 1 report
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 22 reports
- Thu 29 Oct: 184 reports (outage spike that day)
- Fri 30 Oct: 312 reports (outage spike that day)
- Sat 31 Oct: 293 reports (outage spike that day)
- Sun 1 Nov: 120 reports (outage spike that day)
-
Outage
Sun 1 Nov, 03:41–04:26Still going29peak reports
-
Elevated reports
Sat 31 Oct, 23:58–00:13Lasted 15 min10peak reports
-
Outage
Sat 31 Oct, 22:56–23:11Lasted 15 min15peak reports
-
Outage
Sat 31 Oct, 21:41–22:26Lasted 45 min17peak reports
-
Elevated reports
Sat 31 Oct, 19:21–19:36Lasted 15 min10peak reports
-
Outage
Fri 30 Oct, 01:02–02:31Lasted 1 h 29 min80peak reports
-
Outage
Thu 29 Oct, 00:24–01:27Lasted 1 h 3 min19peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US800
- The UK80
- India40
- Canada34
- Brazil14
- Germany13
- Mexico7
- The Netherlands7
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix Apple TV+ not working
When Apple TV+ itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach tv.apple.com over your own connection, right now. Nothing is sent to us or stored.
Force quit the TV app
On an iPhone or iPad, swipe up from the bottom edge and flick the TV app card off the screen. On an Apple TV, double-press the TV button on the remote, swipe left on the card, then swipe up to close it. Reopen and retry the episode, since a spinner that never resolves or a black screen often clears here.
Restart the device
Playback that freezes mid-episode or drops to a black frame tends to sit in a stuck state a restart clears. Go to Settings > System > Restart on the Apple TV, or hold the side button and a volume button on an iPhone and drag the slider across. Wait a minute before you open the app again.
Check your subscription and Apple ID
A message like 'There's a problem loading this content' can mean the subscription lapsed, or that the device is signed in under a different Apple ID than the one that pays for it. Open Settings > [your name] > Subscriptions on your iPhone to see the Apple TV+ line and its renewal state. On the box, that same account sits under Settings > Users and Accounts, where you can sign out and back in.
Update the software and check Apple's status
Go to Settings > General > Software Update on the Apple TV or the iPhone and install whatever is offered, because playback faults get patched in these releases. If the app fails the same way on every device in the house, open the official status page and look for an outage on Apple's side before you change anything else.
While Apple TV+ is down: what to use instead
- The web player If the app on your TV stalls on a black screen or keeps asking you to sign in again, try the web version in Safari or Chrome on a laptop, because the fault is sometimes in one app and not on Apple's servers.
- Downloaded episodes Anything you saved earlier in the Apple TV app on an iPhone or iPad plays from the device, so check Downloaded in the Library tab.
- A different device Switch to your phone or a games console to see quickly whether the trouble is your TV.
- Netflix or Prime Video When playback fails on every device you own, a subscription you already pay for covers the evening while Apple sorts out its side.
Fix Apple TV+ on Windows, Mac, Android and iPhone
Apple TV+ on Windows
- Fix
- Clear your web browser's cache and cookies, or try switching to a different browser like Chrome or Edge to stream Apple TV+. Ensure your browser is updated to the latest version to support the web player.
- Check
- Visit the official Apple System Status page online to see if there is an active outage for Apple TV+. Alternatively, try loading tv.apple.com to check if the website itself is responsive.
ping tv.apple.comTest whether Apple TV+'s servers replynslookup tv.apple.comCheck that Apple TV+'s DNS resolvestracert tv.apple.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadApple TV+ on Mac
- Fix
- Force quit and reopen the Apple TV app, or restart your Mac to resolve temporary system conflicts. You should also check for macOS system updates, as the Apple TV+ player is integrated into the OS.
- Check
- Open the Apple TV app and check if the 'Watch Now' tab loads, or check the Apple System Status page. If the app shows a connection error while your internet is working, Apple TV+ may be down.
ping -c 4 tv.apple.comTest whether Apple TV+'s servers replynslookup tv.apple.comCheck that Apple TV+'s DNS resolvestraceroute tv.apple.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadApple TV+ on Android
- Fix
- Since Android mobile devices stream Apple TV+ via a web browser, try clearing your browser's cache or using Chrome's desktop site mode. Ensure your browser is updated to the latest version from the Google Play Store.
- Check
- Navigate to tv.apple.com on your Android browser to see if the sign-in page and video player load. If the page fails to load while other websites work fine, Apple TV+ services are likely down.
Apple TV+ on iPhone and iPad
- Fix
- Force close the Apple TV app and check the App Store to ensure you have the latest update installed. If Apple TV+ still won't stream, try toggling your Wi-Fi connection or restarting your iPhone or iPad.
- Check
- Check the Apple System Status page in Safari to see if Apple TV+ services are marked as down. You can also open the Apple TV app to see if it displays a 'Content Unavailable' or connection error.
Problems at the same time as Apple TV+
Since 7 October, all 7 of Apple TV+'s spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own7 times
- YouTube6 times
- Capital One6 times
- Bank of America6 times
- T-Fiber4 times
- Instagram4 times
How many of Apple TV+'s spikes overlapped one of theirs.
During the latest spike
Apple TV+: Sun 1 Nov, since 03:41
- Archive of Our Own, outage,29 Oct 07:55 to 04:26
- YouTube, outage,31 Oct 00:44 to 04:26
- Capital One, outage,31 Oct 12:56 to 04:11
- Cox, outage,03:11 to 03:41
- Battlefield, outage,03:41 to 04:26
- Bluesky, outage,03:49 to 04:15
- War Thunder, outage,03:51 to 04:26
- HBO Max, outage,03:54 to 04:21
20 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Apple TV+ problems
The busiest hour for reports about Apple TV+ is 02:00 to 03:00 Central European time, and the busiest day is Saturday.
By hour of the day
- 00:00 to 01:00: 1.9 reports on an average day
- 01:00 to 02:00: 3.1 reports on an average day
- 02:00 to 03:00: 3.2 reports on an average day
- 03:00 to 04:00: 2.5 reports on an average day
- 04:00 to 05:00: 1.5 reports on an average day
- 05:00 to 06:00: 0.97 reports on an average day
- 06:00 to 07:00: 0.38 reports on an average day
- 07:00 to 08:00: 0.85 reports on an average day
- 08:00 to 09:00: 0.4 reports on an average day
- 09:00 to 10:00: 0.28 reports on an average day
- 10:00 to 11:00: 0.27 reports on an average day
- 11:00 to 12:00: 0.08 reports on an average day
- 12:00 to 13:00: 0.17 reports on an average day
- 13:00 to 14:00: 0.38 reports on an average day
- 14:00 to 15:00: 0.27 reports on an average day
- 15:00 to 16:00: 0.35 reports on an average day
- 16:00 to 17:00: 0.24 reports on an average day
- 17:00 to 18:00: 0.73 reports on an average day
- 18:00 to 19:00: 0.81 reports on an average day
- 19:00 to 20:00: 1.2 reports on an average day
- 20:00 to 21:00: 1.2 reports on an average day
- 21:00 to 22:00: 1.6 reports on an average day
- 22:00 to 23:00: 1.6 reports on an average day
- 23:00 to 00:00: 2.4 reports on an average day
By day of the week
- Monday: 0.92 reports on an average Monday
- Tuesday: 0.75 reports on an average Tuesday
- Wednesday: 8.7 reports on an average Wednesday
- Thursday: 45 reports on an average Thursday
- Friday: 43 reports on an average Friday
- Saturday: 60 reports on an average Saturday
- Sunday: 25 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Apple TV+ goes down
Apple TV+ is Apple's subscription video service, built around original shows and films. Subscribers use it on iPhones, iPads, Macs, Apple TV boxes, and smart TVs, so an outage interrupts movie nights, downloads, and any in-progress episode.
When it goes down, playback usually stops first and shows a loading spinner or error message. The home screen may load slowly, show blank tiles, or refuse to open. Downloads can stall halfway, and sign-in sometimes loops back to the login page. Problems are often regional or partial, so one country or one app type may fail while the rest keeps working.
Apple TV+ IP address, servers and network
- IPv4 address
- 23.36.156.28
- IPv6 addresses
- 2a04:4e42:200::774
Show all 4
- 2a04:4e42:400::774
- 2a04:4e42:600::774
- 2a04:4e42::774
- Network
- AS16625 · Akamai Technologies, Inc., registered in the United States
- Served through
- Akamai
- DNS hosted by
- Apple
- HTTPS certificate
- Issued by Apple Inc., valid until 7 Jan 2027 (67 days)
- HTTP/3
- Supported
- Our check
- Answered in 41 ms
Checked from our server in Frankfurt, Germany, 27 h ago, for tv.apple.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from tv.apple.com. Fastest from Milan (10 ms), slowest from Madrid (89 ms). The answers came through 2 networks: Akamai Technologies, Inc. (AS16625) and Fastly, Inc. (AS54113).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 26 ms | 23.36.156.28Akamai Technologies, Inc. |
| ViennaAustria | Up | 23 ms | 2.22.112.32Akamai Technologies, Inc. |
| MilanItaly | Up | 10 ms | 184.25.52.33Akamai Technologies, Inc. |
| ParisFrance | Up | 44 ms | 151.101.131.6Fastly, Inc. |
| AmsterdamNetherlands | Up | 22 ms | 23.220.112.28Akamai Technologies, Inc. |
| MadridSpain | Up | 89 ms | 23.14.136.28Akamai Technologies, Inc. |
| WarsawPoland | Up | 75 ms | 151.101.195.6Fastly, Inc. |
| Los AngelesUSA | Up | 28 ms | 2.18.216.27Akamai Technologies, Inc. |
| São PauloBrazil | Up | 21 ms | 151.101.3.6Fastly, Inc. |
| SingaporeSingapore | Up | 23 ms | 104.83.196.26Akamai Technologies, Inc. |
| TokyoJapan | Up | 28 ms | 23.217.180.28Akamai Technologies, Inc. |
Checked with check-host.net from its servers in these cities 27 h ago, for tv.apple.com. Time is how long each server took to load the page.
Apple TV+ FAQ
Is Apple TV+ down right now?
Why does Apple TV+ stop playback with a message that the content is not available in my region?
Why does Family Sharing not give everyone access to my Apple TV+ subscription?
Why do downloads on Apple TV+ fail or disappear before a trip?
Why does Apple TV+ show a black screen or spin on my smart TV when other apps work?
Service updates from @AppleTV
No posts about problems from @AppleTV in the last 14 days. The latest is from .
How we track Apple TV+
The status on this page comes from user-submitted problem reports for Apple TV+, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Apple TV+, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Apple TV+'s official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.