Kraken outages and problems
In the past 24 hours, 2 user reports came in for Kraken. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Kraken's status page says
Checking status.kraken.com…
What people can report about Kraken
What went wrong
What people said was wrong in recent problem reports for Kraken worldwide.
Share of 13 recent reports that said what was wrong, from every country listed below.
Kraken reports around the world
In the last 24 hours, 2 problem reports about Kraken came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 2 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Sweden | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 6 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Kraken problem spikes, last 30 days
Since 15 October, Kraken had 1 outage spike.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: 1 report
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 1 report
- Thu 29 Oct: 6 reports
- Fri 30 Oct: 54 reports (outage spike that day)
- Sat 31 Oct: 2 reports
- Sun 1 Nov: no data
-
Outage
Fri 30 Oct, 03:30–04:26Lasted 56 min19peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US61
- Germany12
- The UK7
- Canada6
- Australia2
- France2
- The Netherlands2
- Belgium1
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 15 October 2026. Monthly reports for all services
How to fix Kraken not working
Kraken is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach kraken.com over your own connection, right now. Nothing is sent to us or stored.
Check Kraken status before retrying
Open status.kraken.com in a new tab and look for trade or funding incidents, because a stuck order or failed deposit often clears after it resolves. Wait before you retry.
Resync Kraken 2FA codes
You see Invalid sign-in when your phone clock drifts, so the 6-digit code expires before it validates. Open your authenticator app and tap Settings > Time correction for codes > Sync now, then type the fresh code on the sign-in screen.
Update Kraken Pro and clear cache
If charts freeze or balances fail to load, stale app data causes the hang. You can fix it on Android with Settings > Apps > Kraken > Storage > Clear Cache, then get the latest build from the Play Store.
Rebuild Kraken API keys
When third-party bots still fail to place orders while the website works, a bad key blocks the connection. You can revoke the old key under Settings > API and make a fresh one for trade and query.
While Kraken is down: what to use instead
- Official status page Check status.kraken.com before you reset anything on your end; it says whether the company knows about a problem and posts updates there.
- Coinbase If you need to buy, sell or send crypto while the service is unresponsive, another large exchange usually gets the job done, though your balances do not move with you.
- Binance Worth trying when the pair you want is unreachable on the usual app and you accept that you are now dealing with a second account and a separate login.
- Kraken website in a browser When the mobile app crashes on launch or refuses the login, opening the site on a laptop often gets you to the same orders and withdrawal screens.
Fix Kraken on Windows, Mac, Android and iPhone
Kraken on Windows
- Fix
- To fix Kraken on Windows, clear your browser's cache and cookies or try accessing the site in an Incognito window. Disabling browser extensions or switching to a different web browser can also resolve loading issues.
- Check
- Check if Kraken is down by attempting to load the website and looking for connection timeout errors. You can also use the Command Prompt to test server reachability to the website.
ping kraken.comTest whether Kraken's servers replynslookup kraken.comCheck that Kraken's DNS resolvestracert kraken.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadKraken on Mac
- Fix
- Clear your browser cache and cookies in Safari or Chrome, and temporarily disable any VPNs or ad-blockers that might block Kraken. Flushing your system's DNS cache can also restore access.
- Check
- Verify if Kraken is down on macOS by opening the site in a private Safari window to bypass local cache. You can also run network diagnostics to test server accessibility.
ping -c 4 kraken.comTest whether Kraken's servers replynslookup kraken.comCheck that Kraken's DNS resolvestraceroute kraken.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadKraken on Android
- Fix
- Fix the Kraken app on Android by clearing the app's cache in your system settings and updating it to the latest version from the Google Play Store. Switching from Wi-Fi to mobile data can also resolve connection drops.
- Check
- To check if Kraken is down, try accessing the Kraken website via a mobile browser to see if the outage is limited to the Android app. You can also check for connection errors within the app itself.
Kraken on iPhone and iPad
- Fix
- Restart the Kraken app on your iPhone or iPad, and check the App Store for any pending updates. If the app still fails to load, try offloading and reinstalling it.
- Check
- Determine if Kraken is down by opening the Safari browser and trying to log into the Kraken web platform. If the website works, the issue is likely isolated to the iOS app.
Problems at the same time as Kraken
Since 15 October, Kraken's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Kraken: Fri 30 Oct, 03:30 to 04:26
- ESPN Fantasy Football, outage,27 Oct 19:50 to 05:40
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:10
- Sling, outage,29 Oct 20:45 to 04:02, 04:23 to 04:41
- Cursor, outage,29 Oct 23:48 to 05:43
- Commonwealth Bank, outage,29 Oct 23:59 to 04:29
- Amazon Prime Video, outage,00:43 to 04:41
- Escape from Tarkov, outage,01:02 to 03:51
- Walmart.com, outage,01:19 to 03:48
35 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Kraken goes down
Kraken is a crypto exchange where active traders and businesses that use its API trade spot and futures markets and move fiat or crypto. An outage interrupts order entry, portfolio checks, deposits, and withdrawals.
During a broad outage, the first sign is often a failed or hanging login after two-factor authentication, and balances can show stale numbers while the markets tab refuses to load. Order placement comes next: open orders may not appear and new orders can be rejected, while the order book freezes even as prices move elsewhere. Deposits and withdrawals stay pending. Kraken problems are often partial or regional; you might trade normally while someone else hits a broken login or delayed API responses.
Kraken IP address, servers and network
- IPv4 addresses
- 104.16.14.28
Show all 2
- 104.16.15.28
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 26 Jan 2027 (86 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 75 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for www.kraken.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.kraken.com. Fastest from Milan (62 ms), slowest from Singapore (265 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 83 ms | 104.16.15.28 |
| ViennaAustria | Up | 63 ms | 104.16.14.28 |
| MilanItaly | Up | 62 ms | 104.16.14.28 |
| ParisFrance | Up | 117 ms | 104.16.15.28 |
| AmsterdamNetherlands | Up | 134 ms | 104.16.15.28 |
| MadridSpain | Up | 120 ms | 104.16.14.28 |
| WarsawPoland | Up | 137 ms | 104.16.14.28 |
| Los AngelesUSA | Up | 126 ms | 104.16.14.28 |
| São PauloBrazil | Up | 66 ms | 104.16.14.28 |
| SingaporeSingapore | Up | 265 ms | 104.16.15.28 |
| TokyoJapan | Up | 120 ms | 104.16.14.28 |
Checked with check-host.net from its servers in these cities 3 days ago, for www.kraken.com. Time is how long each server took to load the page.
Kraken FAQ
Is Kraken down right now?
Why can't I log in or get past 2FA?
What should I do if my deposit or withdrawal stays pending?
How do I get orders to fill when the market moves fast?
My Pro app keeps crashing or shows blank charts, what can I do?
Service updates from @krakenfx
No posts about problems from @krakenfx in the last 14 days. The latest is from .
How we track Kraken
The status on this page comes from user-submitted problem reports for Kraken, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Kraken, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Kraken's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.