Life360 outages and problems
In the past 24 hours, 49 user reports came in for Life360. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Life360
What went wrong
What people said was wrong in recent problem reports for Life360 worldwide.
Share of 13 recent reports that said what was wrong, from every country listed below.
Life360 reports around the world
In the last 24 hours, 91 problem reports about Life360 came in from 10 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 72 |
| The UK | Normal | 0 | 4 |
| The Philippines | Normal | 0 | 4 |
| Malaysia | Normal | 0 | 3 |
| Canada | Normal | 0 | 2 |
| Italy | Normal | 0 | 2 |
| Romania | Normal | 0 | 1 |
| Spain | Normal | 0 | 1 |
| Indonesia | Normal | 0 | 1 |
| Puerto Rico | Normal | 0 | 1 |
| Brazil | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 54 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Life360 problem spikes, last 30 days
Since 6 October, Life360 had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 1 report
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 1 report
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 28 reports
- Thu 29 Oct: 56 reports
- Fri 30 Oct: 69 reports
- Sat 31 Oct: 50 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US157
- The UK8
- The Philippines7
- Malaysia5
- Australia4
- Canada3
- France3
- Belgium2
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Life360 not working
Life360 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach life360.com over your own connection, right now. Nothing is sent to us or stored.
Check for a sharing pause
Have them open the app, go to Settings, and turn Location Sharing back on if it is off; the circle map often shows a pause note for that member. One paused toggle explains why everyone else updates and that person does not.
Set location access to Always
On iPhone, go to Settings > Life360 > Location, choose Always, and turn on Precise Location; on Android, open Settings > Apps > Life360 > Permissions > Location and allow all the time. Without that, the app can only show their last known spot.
Lift battery restrictions
On Android, open Settings > Apps > Life360 > Battery and set it to Unrestricted; on iPhone, turn on Background App Refresh under Settings > Life360. Battery saving cuts background updates, so one phone goes stale while the rest of the circle keeps moving.
Reinstall and rejoin
Update Life360 from the App Store or Google Play, then force close it and reopen; if the member still shows no location, reinstall the app and sign back in. When the circle is missing after that, ask another member for a fresh invite.
While Life360 is down: what to use instead
- Apple Find My If your family already shares locations in Find My, open it to see where everyone is while the app is unavailable.
- Google Maps location sharing Google Maps can send a live location to a contact for a set time, which helps on a short trip.
- WhatsApp live location WhatsApp live location fits a family chat where you only need to show your route to a small group.
- Phone call or text Call or text when you just need to confirm someone arrived.
Fix Life360 on Windows, Mac, Android and iPhone
Life360 on Windows
- Fix
- To fix Life360 on Windows, clear your web browser's cache and cookies, or try accessing the site using an incognito window. Ensure your browser is updated and disable any active ad-blockers that might interfere with the map display.
- Check
- Check if Life360 is down on Windows by attempting to log in to the official web portal. If you encounter a server error or the map fails to load across multiple browsers, the web service is likely experiencing an outage.
ping life360.comTest whether Life360's servers replynslookup life360.comCheck that Life360's DNS resolvestracert life360.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadLife360 on Mac
- Fix
- If Life360 is not working on your Mac, try clearing your Safari or Chrome browser cache and disabling content blockers. You can also test the connection by switching to a different Wi-Fi network.
- Check
- Verify if Life360 is down on macOS by visiting the login page in a private browsing window. If the page fails to load or displays a server timeout message, the website may be offline.
ping -c 4 life360.comTest whether Life360's servers replynslookup life360.comCheck that Life360's DNS resolvestraceroute life360.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadLife360 on Android
- Fix
- Fix Life360 on Android by clearing the app's cache in your device settings and ensuring location permissions are set to 'Always Allow'. You should also check the Google Play Store for any pending updates to the Life360 app.
- Check
- To see if Life360 is down on Android, check if the app fails to update your location or shows a connection error despite a strong internet signal. You can also verify if other circle members' locations fail to load.
Life360 on iPhone and iPad
- Fix
- To resolve Life360 issues on iOS, make sure Precise Location and Background App Refresh are enabled in your iPhone's settings. If problems persist, update the app via the Apple App Store or reinstall it.
- Check
- Determine if Life360 is down on iOS by checking if the app gets stuck on the loading screen or displays a network error. If your circle does not update while your internet connection is active, the service may be down.
When people report Life360 problems
The busiest hour for reports about Life360 is 20:00 to 21:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.71 reports on an average day
- 01:00 to 02:00: 0.17 reports on an average day
- 02:00 to 03:00: 0.59 reports on an average day
- 03:00 to 04:00: 0.55 reports on an average day
- 04:00 to 05:00: 0.13 reports on an average day
- 05:00 to 06:00: 0.17 reports on an average day
- 06:00 to 07:00: 0.16 reports on an average day
- 07:00 to 08:00: 0.05 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0.08 reports on an average day
- 10:00 to 11:00: 0.13 reports on an average day
- 11:00 to 12:00: 0.13 reports on an average day
- 12:00 to 13:00: 0.34 reports on an average day
- 13:00 to 14:00: 0.28 reports on an average day
- 14:00 to 15:00: 0.19 reports on an average day
- 15:00 to 16:00: 0.47 reports on an average day
- 16:00 to 17:00: 0.09 reports on an average day
- 17:00 to 18:00: 0.48 reports on an average day
- 18:00 to 19:00: 0.42 reports on an average day
- 19:00 to 20:00: 0.46 reports on an average day
- 20:00 to 21:00: 0.93 reports on an average day
- 21:00 to 22:00: 0.68 reports on an average day
- 22:00 to 23:00: 0.45 reports on an average day
- 23:00 to 00:00: 0.64 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.25 reports on an average Tuesday
- Wednesday: 9.3 reports on an average Wednesday
- Thursday: 18 reports on an average Thursday
- Friday: 17 reports on an average Friday
- Saturday: 13 reports on an average Saturday
- Sunday: 0.33 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Life360 goes down
Life360 is a family locator app: it puts each member of a circle on a shared map and carries messages, place alerts and crash detection on iPhone and Android. Parents watching a teenager's drive home, partners sorting out a pickup and adult children keeping an eye on a parent living alone all lean on it, so an outage takes the map, the alerts and the check-ins down together.
The map usually goes first: pins freeze at the last location they loaded, or the circle lists members as offline while their phones still have signal. Place alerts and arrival notifications stop coming through, and in-app messages sit unsent even though ordinary texts still go out. Crash detection and SOS ride the same connection; a silent app is a reason to call the person instead of assuming they are fine. Trouble is often partial, with one phone on a different carrier or in another region dropping out while the rest of the circle keeps updating, and the status at the top of the page reflects user reports counted in 15-minute windows over the last 24 hours rather than a check of the app itself.
Life360 IP address, servers and network
- IPv4 addresses
- 104.18.37.240
Show all 2
- 172.64.150.16
- IPv6 addresses
- 2606:4700:440b::ac40:9610
Show all 2
- 2a06:98c1:3103::6812:25f0
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 1 Jan 2027 (61 days)
- HTTP/3
- Supported
- Our check
- Answered in 432 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 29 h ago, for www.life360.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.life360.com. Fastest from Madrid (26 ms), slowest from Tokyo (412 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 45 ms | 172.64.150.16 |
| ViennaAustria | Up · HTTP 302 | 62 ms | 104.18.37.240 |
| MilanItaly | Up · HTTP 302 | 32 ms | 104.18.37.240 |
| ParisFrance | Up · HTTP 302 | 57 ms | 104.18.37.240 |
| AmsterdamNetherlands | Up · HTTP 302 | 39 ms | 172.64.150.16 |
| MadridSpain | Up · HTTP 302 | 26 ms | 104.18.37.240 |
| WarsawPoland | Up · HTTP 302 | 98 ms | 104.18.37.240 |
| Los AngelesUSA | Up | 227 ms | 172.64.150.16 |
| São PauloBrazil | Up · HTTP 302 | 46 ms | 104.18.37.240 |
| SingaporeSingapore | Up · HTTP 302 | 33 ms | 172.64.150.16 |
| TokyoJapan | Up · HTTP 302 | 412 ms | 172.64.150.16 |
Checked with check-host.net from its servers in these cities 29 h ago, for www.life360.com. Time is how long each server took to load the page.
Life360 FAQ
Is Life360 down right now?
Why does Life360 show 'Location sharing is paused' for someone in my circle?
Why is my location not updating in Life360?
I bought a Life360 membership but the app still asks me to subscribe. What should I check?
Why does Life360 say my phone number is already in use?
How we track Life360
The status on this page comes from user-submitted problem reports for Life360, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Life360, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Life360's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.