Juno outages and problems
User reports, last 24 hours
5 reports in total, counted in 15-minute windows
No problem reports came in for Juno in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 5 reports. Most recent reports were about email (89%) and WiFi (11%). The last spike in reports was 39 h ago and lasted 34 min. These are user reports from the US, where most people report Juno problems.
- NormalClose to the usual level24 h · 5 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 5 user reports came in for Juno. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Juno in November 2026
- Problem reports in November (since 9 November)
- 59
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Juno.
Share of 9 recent reports that said what was wrong.
Where Juno problem reports come from
The map shows where recent problem reports for Juno came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Juno problem spikes, last 30 days
Since 9 November, Juno had 1 outage spike.
-
Outage
Tue 10 Nov, 12:16–12:50Lasted 34 min18peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US53
- Canada0
Country history starts on 9 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services
How to fix Juno not working
Juno is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach juno.com over your own connection, right now. Nothing is sent to us or stored.
Test Juno webmail first
Open a private browser window, go to juno.com, and sign in to the webmail page to see whether the inbox itself loads. If it loads, your normal browser profile or an extension is the likely fault. That test is quick.
Allow juno.com past blockers
Disable any VPN or ad blocker that applies to juno.com, then reload the sign-in page and try the login again. If it works, add the domain to the allow list before turning the tool back on. A blocked script can break the form.
Reset the Juno password
Go to the sign-in page and choose the password recovery link. Follow the prompts sent to your recovery address, then sign in with the new password and retry the mail app. Check spam if nothing arrives.
Re-add Juno in iPhone Mail
In iPhone Mail settings, open Mail Accounts, select the Juno account, and tap Delete Account. Add the account again with the same address and password. This clears a broken local mailbox cache without touching your inbox on the server.
While Juno is down: what to use instead
- Gmail You can open Gmail when the sign-in page stalls or the inbox will not load.
- Yahoo Mail Yahoo Mail helps if the app keeps failing to sync and you need to send a message from a browser.
- AOL Mail Use AOL Mail for a short note when you cannot get past the login screen.
- Phone Mail app Your phone's built-in Mail app can keep another account working while the service is unreachable, though it will not fix a forgotten password.
Problems at the same time as Juno
Since 9 November, Juno's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Juno: Tue 10 Nov, 12:16 to 12:50
- IRCTC, outage,04:47 to 20:49
- Westpac, outage,05:38 to 11 Nov 08:59
- DHL, outage,05:43 to 19:38
- PlayStation Network, outage,05:54 to 14:43
- GCash, outage,06:00 to 17:27
- Orange, outage,08:55 to 12:28, 12:49 to 14:32
- Aruba.it, outage,09:23 to 12:34
- Commonwealth Bank, outage,09:28 to 14:56
60 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Juno goes down
Juno is a US telecom service best known for email and dial-up internet access. People who keep a Juno address or still use dial-up rely on it, and an outage interrupts mail sign-in and dial-up sessions.
Mail sign-in tends to fail first, with a password prompt loop or a server timeout before webmail stops loading altogether. Dial-up breaks differently. The modem may connect with no page opening, or the session drops before authentication finishes. Trouble is often partial: one mail server or one access number can fail while other parts work, and regional cutoffs mean a neighbor stays online while your line does not.
Juno IP address, servers and network
Checking juno.com from our server…
Juno FAQ
Is Juno down right now?
Why did Juno put a message from my bank in the spam folder?
Why do I get 'Invalid username or password' on the Juno sign-in page when my password is right?
My Juno dial-up connection keeps dropping. What can I check on my end?
How do I cancel Juno and make sure the billing stops?
Contact Juno support
Tip: Juno doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Juno
The status on this page comes from user-submitted problem reports for Juno, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Juno, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Juno doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.