Commonwealth Bank outages and problems
In the past 24 hours, 252 user reports came in for Commonwealth Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 22 hours ago. The busiest 15-minute window of the day had 12 reports, about 22 hours ago.
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Outage
Ended 22 h agoLasted 15 min12peak reports
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Elevated reports
Ended 23 h agoLasted 15 min11peak reports
Commonwealth Bank in October 2026
- Problem reports in October (since 28 October)
- 284
Monthly report for October 2026
People who report a problem with Commonwealth Bank to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Mobile banking
- Online Banking
- Funds Transfer
- Login
- App
Commonwealth Bank problem spikes, last 30 days
Since 28 October, Commonwealth Bank had 2 outage spikes and 1 period of elevated reports. The longest lasted 30 min, on 28 October.
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Elevated reports
Thu 29 Oct, 01:32–01:47Lasted 15 min10peak reports
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Outage
Wed 28 Oct, 12:30–12:50Lasted 20 min13peak reports
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Outage
Wed 28 Oct, 11:09–11:39Lasted 30 min12peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Commonwealth Bank not working
Commonwealth Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach commbank.com.au over your own connection, right now. Nothing is sent to us or stored.
Check the CommBank report gauge
The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. That gauge reflects other people's reports, so it cannot confirm a fault on your own connection.
Try mobile data in CommBank
Turn off Wi-Fi in Control Centre or Quick Settings, then open the app and sign in again; if it loads on mobile data, your router or DNS is the likely problem. Restart the router and test the same login on Wi-Fi after it comes back.
Update CommBank from the store
Open the App Store or Google Play and install any pending update for the banking app; old versions can fail at sign-in or stall on the loading screen. If the update will not install, free up storage and try again.
Clear the CommBank cache on Android
Open Settings, then Apps, then CommBank, then Storage and cache, and tap Clear cache; this removes temporary files without deleting your login. On iPhone there is no cache button, so sign in to NetBank in Safari or Chrome to check whether the problem is the app or your account, and use the help centre if it still fails: https://www.commbank.com.au/retail/complaints-compliments-form?ei=CTA-MakeComplaint.
While Commonwealth Bank is down: what to use instead
- NetBank in a browser If the app will not open or keeps failing at login, sign in to NetBank through a browser to check balances and move money.
- Your physical card If an in-app payment fails, use your debit or credit card at the terminal.
- An ATM Use an ATM for cash or a balance if the app will not load.
- Phone banking Call the phone banking line to check a transaction or block a card when the app and NetBank are unavailable.
Problems at the same time as Commonwealth Bank
Since 28 October, all 3 of Commonwealth Bank's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football3 times
- Rogers3 times
- AT&T3 times
- Character.AI2 times
- MyChart2 times
- Yahoo Mail2 times
How many of Commonwealth Bank's spikes overlapped one of theirs.
During the latest spike
Commonwealth Bank: Thu 29 Oct, 01:32 to 01:47
- ESPN Fantasy Football, outage,27 Oct 19:50 to 10:20
- Rogers, outage,28 Oct 10:09 to 02:50
- Character.AI, outage,28 Oct 12:35 to 04:05
- Fanduel, outage,28 Oct 15:50 to 05:35
- Ziply Fiber, outage,28 Oct 22:50 to 01:35
- Metronet, outage,28 Oct 23:35 to 03:50
- TikTok, outage,00:20 to 02:20
- Archive of Our Own, outage,01:05 to 02:35
35 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Commonwealth Bank problems
The busiest hour for reports about Commonwealth Bank is 12:00 to 13:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.8 reports on an average day
- 01:00 to 02:00: 0.63 reports on an average day
- 02:00 to 03:00: 0.65 reports on an average day
- 03:00 to 04:00: 0.58 reports on an average day
- 04:00 to 05:00: 0.42 reports on an average day
- 05:00 to 06:00: 0.19 reports on an average day
- 06:00 to 07:00: 0.47 reports on an average day
- 07:00 to 08:00: 0.51 reports on an average day
- 08:00 to 09:00: 1 report on an average day
- 09:00 to 10:00: 0.93 reports on an average day
- 10:00 to 11:00: 0.86 reports on an average day
- 11:00 to 12:00: 0.67 reports on an average day
- 12:00 to 13:00: 1.3 reports on an average day
- 13:00 to 14:00: 0.24 reports on an average day
- 14:00 to 15:00: 0.31 reports on an average day
- 15:00 to 16:00: 0.17 reports on an average day
- 16:00 to 17:00: 0.15 reports on an average day
- 17:00 to 18:00: 0.05 reports on an average day
- 18:00 to 19:00: 0.14 reports on an average day
- 19:00 to 20:00: 0.03 reports on an average day
- 20:00 to 21:00: 0.19 reports on an average day
- 21:00 to 22:00: 0.29 reports on an average day
- 22:00 to 23:00: 0.38 reports on an average day
- 23:00 to 00:00: 0.61 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 47 reports on an average Wednesday
- Thursday: 45 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Commonwealth Bank goes down
Commonwealth Bank is an Australian bank with a mobile app and online banking for personal and business accounts, and people rely on it to pay bills, move money, check balances, and manage cards; an outage interrupts card payments, transfers, online account access, and bill payments. The status at the top shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours, and the site does not monitor the service.
During an outage, app logins and balance checks often fail first: the screen spins or the app cannot load your accounts. Card payments can still work while transfers and BPAY payments fail, so you may get a decline at the checkout or a payment that sits pending. Problems are often partial and regional rather than a full bank outage, and reports can cluster around the app, online banking, cards, or bill payments. A second device or online banking shows whether the fault follows the app.
Commonwealth Bank IP address, servers and network
Checking commbank.com.au from our server…
Commonwealth Bank FAQ
Is Commonwealth Bank down right now?
Why does the CommBank app log me out before I finish a payment?
Why does cardless cash fail at the ATM when the app says it is ready?
Why does NetBank show a blank page after I log in?
Why does a PayID transfer stay pending in the CommBank app?
Service updates from @netbank
No posts about problems from @netbank in the last 14 days. The latest is from .
Put the Commonwealth Bank status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/commonwealth-bank/"><img src="https://isitdownrightnow.app/badge/commonwealth-bank.svg" alt="Commonwealth Bank status" height="20"></a>[](https://isitdownrightnow.app/services/commonwealth-bank/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Commonwealth Bank
The status on this page comes from user-submitted problem reports for Commonwealth Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Commonwealth Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Commonwealth Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.