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WhatsApp Business whatsapp.com

Is WhatsApp Business down right now? Live status and outage tracker

No, WhatsApp Business is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

2 reports in total, counted in 15-minute windows

No problem reports came in for WhatsApp Business in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Worldwide, most recent reports were about app (33%) and internet (17%). There has been no spike in reports since 12 October. These are user reports from the UK, where most people report WhatsApp Business problems.

Around the world right now: normal in 43 other countries. Most reports in the last hour: Brazil 2. By country

In the past 24 hours, 2 user reports came in for WhatsApp Business. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 23 h ago
Last 24 hours

WhatsApp Business outages and problems

In the past 24 hours, 2 user reports came in for WhatsApp Business. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for WhatsApp Business stayed at their usual level the whole time.
This month

WhatsApp Business in November 2026

Problem reports in November
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for WhatsApp Business worldwide.

  1. App33%
  2. Internet17%
  3. Phone17%
  4. Email17%
  5. Total blackout17%

Share of 6 recent reports that said what was wrong, from every country listed below.

World map

WhatsApp Business reports around the world

In the last 24 hours, 106 problem reports about WhatsApp Business came in from 18 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Brazil Normal 253
Pakistan Normal 013
India Normal 08
Mexico Normal 07
The US Normal 03
France Normal 03
The UK numbers above Normal 03
The Netherlands Normal 02
Colombia Normal 02
Indonesia Normal 02
Spain Normal 02
Turkey Normal 02

Each country's status compares its reports with the usual level there. 32 more countries had 6 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

WhatsApp Business problem spikes, last 30 days

Since 12 October, WhatsApp Business had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: 1 report
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 5 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 1 report
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 1 report
  • Thu 29 Oct: 4 reports
  • Fri 30 Oct: 2 reports
  • Sat 31 Oct: 2 reports
  • Sun 1 Nov: 0 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • Brazil217
  • Pakistan34
  • Mexico30
  • The UK12
  • Argentina11
  • Spain11
  • France10
  • Indonesia10

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 12 October 2026. Monthly reports for all services

Troubleshooting

How to fix WhatsApp Business not working

WhatsApp Business is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach whatsapp.com over your own connection, right now. Nothing is sent to us or stored.

  1. Restart the app and test your connection

    Force stop the app and open it again; on Android that's Settings > Apps > WhatsApp Business > Force stop. Then switch between Wi-Fi and mobile data. A blocked network or a weak signal stops messages from sending while everything else looks normal, so test both.

  2. Set the phone clock to automatic

    A clock that drifts a few minutes off breaks the connection to the servers, so open the date and time settings on your phone and switch on Set automatically (on stock Android it sits under Settings > System > Date & time). Do the same for the time zone, then reopen the app.

  3. Clear the app cache

    On Android, go to Settings > Apps > WhatsApp Business > Storage & cache and tap Clear cache, which drops temporary files without touching your chats. Don't tap Clear storage, since that wipes the account data held on the phone. iPhone has no cache option at all, so jump to the reinstall step instead.

  4. Update or reinstall the app

    Check the Play Store or App Store for an update first. If that doesn't help, back up chats under Settings > Chats > Chat backup, uninstall the app, then install it again and restore the backup when you register with the same number. A verification code that never arrives usually clears up after a reinstall, so request it once more.

While WhatsApp Business is down: what to use instead

  • Phone call Call the customer's regular number if a stuck chat is holding up an order and you need a spoken answer.
  • SMS Send a text when you only need a quick confirmation and the other person may not have another chat app installed.
  • Signal Switch to Signal if both sides already use it and the conversation must stay private while the app is unavailable.
  • Email Email the order detail or invoice when the reply can wait and you want a written record.
Your device

Fix WhatsApp Business on Windows, Mac, Android and iPhone

WhatsApp Business on Windows

Fix
Restart the WhatsApp Business desktop app or try accessing it via your web browser. Ensure that Windows Defender Firewall is not blocking the app's network access.
Check
Look for a persistent 'Connecting' status or a yellow banner at the top of the WhatsApp Business desktop app. You can also check if the web version fails to load your chats.
Command Prompt
ping whatsapp.comTest whether WhatsApp Business's servers reply
nslookup whatsapp.comCheck that WhatsApp Business's DNS resolves
tracert whatsapp.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

WhatsApp Business on Mac

Fix
Force quit the WhatsApp Business app and reopen it, or clear your browser cache if using the web version. Check your macOS System Settings to ensure the app has permission to access the network.
Check
Verify if the WhatsApp Business Mac app is stuck on 'Connecting' or fails to sync your QR code. Try opening other websites to see if the issue is specific to the service.
Terminal
ping -c 4 whatsapp.comTest whether WhatsApp Business's servers reply
nslookup whatsapp.comCheck that WhatsApp Business's DNS resolves
traceroute whatsapp.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

WhatsApp Business on Android

Fix
Clear the WhatsApp Business app cache in your Android settings and check the Google Play Store for updates. Toggle your Wi-Fi or mobile data off and on to refresh your connection.
Check
Check if your sent messages in WhatsApp Business are stuck on a clock icon instead of showing checkmarks. A persistent 'Connecting...' banner at the top of your chat list also indicates a connection issue.

WhatsApp Business on iPhone and iPad

Fix
Update WhatsApp Business through the App Store and ensure cellular data permissions are enabled in your iOS settings. Restart your iPhone or toggle Airplane Mode to reset your network connection.
Check
Look for the 'Connecting...' status bar at the top of the WhatsApp Business chat screen. If your messages fail to send and display a red exclamation mark or a clock icon, the service may be down.
About

What happens when WhatsApp Business goes down

WhatsApp Business is a messaging app for shops, salons, repair services, and online sellers who answer customers from a phone or the web. An outage cuts replies, order confirmations, catalog shares, and business profile details.

Messages often stall first: you hit send and the clock icon sits there, or the chat shows 'Waiting for this message' while the customer sees nothing. Voice notes fail to upload, calls do not ring, catalog images open blank, and the business profile can load without its photo. Quick replies still show; sending one can hang. Trouble is often partial or regional, since one phone, one network, one account, or one country can break while another works, and the status at the top shows whether problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; this site does not ping or monitor the service itself.

Servers and network

WhatsApp Business IP address, servers and network

IPv4 address
57.144.245.32
IPv6
2a03:2880:f37c:120:face:b00c::167
Network
AS32934 · Facebook, Inc., registered in Ireland
DNS hosted by
its own name servers (whatsapp.net)
HTTPS certificate
Issued by DigiCert Inc, valid until 6 Nov 2026 (5 days)
HTTP/3
Supported
Our check
Answered in 398 ms

Checked from our server in Frankfurt, Germany, 2 days ago, for www.whatsapp.com. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.whatsapp.com. Fastest from Frankfurt (319 ms), slowest from Singapore (495 ms). Every location connected through Facebook, Inc. (AS32934), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp319 ms57.144.155.32
ViennaAustriaUp424 ms31.13.84.51
MilanItalyUp325 ms31.13.86.51
ParisFranceUp477 ms157.240.196.60
AmsterdamNetherlandsUp330 ms57.144.223.32
MadridSpainUp373 ms57.144.119.32
WarsawPolandUp427 ms57.144.111.32
Los AngelesUSAUp341 ms57.144.5.32
São PauloBrazilUp323 ms57.144.233.32
SingaporeSingaporeUp495 ms57.144.187.32
TokyoJapanUp367 ms57.144.45.32

Checked with check-host.net from its servers in these cities 4 days ago, for www.whatsapp.com. Time is how long each server took to load the page.

Questions

WhatsApp Business FAQ

Is WhatsApp Business down right now?

The status at the top of this page shows whether user problem reports for the app are above their usual level, counted in 15-minute windows over the last 24 hours. To rule out your side, switch between Wi-Fi and mobile data, open a normal website, try the same account on WhatsApp Web, and test a second phone on the same network. If other apps work and another device gets through, the trouble is local to your phone or connection.

Why does WhatsApp Business say my phone number is already registered when I try to set it up?

That message usually means the number still has an active WhatsApp or WhatsApp Business account, or a verification attempt is stuck on another device. Delete the old account from the app or finish verification on the device that has the SIM, then request the code again. If you moved the SIM to a new phone, turn off the old phone first so the code reaches the new one.

Why won't my WhatsApp Business catalog load for customers?

A catalog can fail to load when the phone has a weak connection, the app is out of date, the business profile has a pending review, or the catalog was never saved after an edit. Open the catalog on your own phone first; if products show there but customers see an empty catalog, check the business profile visibility and resave the catalog. Switching to mobile data and updating the app clears most local loading faults.

Why does WhatsApp Business Web keep logging me out?

Linked devices drop when the phone loses its connection for too long, when you clear the app's data, when battery saver kills background sync, or when you remove the computer from the Linked devices list. Keep the phone online and open the app once, then pair the computer again from Linked devices. If it logs out a second time, delete the old entry in that menu before you link it.

What does the clock icon next to a WhatsApp Business message mean?

A clock icon means the message is waiting for a connection or for the app to finish syncing with your phone. Check that mobile data or Wi-Fi is on and that your phone has storage free. On a linked device, reopen the phone app so the session can refresh, then send the message again.
For your site

Put the WhatsApp Business status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

WhatsApp Business status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/whatsapp-business/"><img src="https://isitdownrightnow.app/badge/whatsapp-business.svg" alt="WhatsApp Business status" height="20"></a>
Markdown, for README files
[![WhatsApp Business status](https://isitdownrightnow.app/badge/whatsapp-business.svg)](https://isitdownrightnow.app/services/whatsapp-business/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track WhatsApp Business

The status on this page comes from user-submitted problem reports for WhatsApp Business, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for WhatsApp Business, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. WhatsApp Business doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services