Inea outages and problems
User reports, last 24 hours
287 reports in total, counted in 15-minute windows
In the last hour, 4 problem reports came in for Inea, and at this time of day there are usually almost none. Over the last 24 hours there were 287 reports. The last spike in reports was 3 h ago and lasted 21 min. These are user reports from Poland, where most people report Inea problems.
- NormalClose to the usual level23 h 45 min · 269 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average15 min · 18 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 287 user reports came in for Inea. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 3 hours ago. The busiest 15-minute window of the day had 18 reports, about 3 hours ago.
-
Outage
Ended 3 h agoLasted 15 min18peak reports
Inea in November 2026
- Problem reports in November (since 3 November)
- 426
Monthly report for November 2026
People who report a problem with Inea to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Internet mobilny
- SMS
- Internet szerokopasmowy
- TV
- Połączenia głosowe
- WiFi
- Sygnał komórkowy
- Płatności Mobilne
Inea problem spikes, last 30 days
Since 3 November, Inea had 2 outage spikes and 1 period of elevated reports. The longest lasted 1 h 6 min, on 3 November.
-
Outage
Thu 5 Nov, 00:07–00:27Lasted 21 min18peak reports
-
Elevated reports
Wed 4 Nov, 15:57–16:24Lasted 27 min12peak reports
-
Outage
Tue 3 Nov, 23:59–01:04Lasted 1 h 6 min85peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Inea not working
Inea is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach inea.pl over your own connection, right now. Nothing is sent to us or stored.
Open inea.pl privately
In Chrome or Edge, press Ctrl+Shift+N, then open https://inea.pl and sign in again if the page asks. In Safari on iPhone, tap the tabs button, tap the tab group name, choose Private, and load the site there; this bypasses a bad cookie without changing your account.
Restart the Inea modem
Unplug power from the modem or optical terminal for the line, wait 60 seconds, then plug it back in. If you also use your own Wi-Fi router, start the Inea box first and wait 5 to 10 minutes before you power the router back on.
Forget your home Wi-Fi
On Windows 11, go to Settings > Network & internet > Wi-Fi > Manage known networks, select your home network, and choose Forget. Reconnect to the same network and enter the Wi-Fi password from the router label or your own saved record.
Reset network settings
On Windows 11, open Settings > Network & internet > Advanced network settings > Network reset, choose Reset now, and restart the PC. On iPhone, open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; this deletes saved Wi-Fi passwords, so have the router password ready.
While Inea is down: what to use instead
- Mobile data Use a phone hotspot from Orange, Play, T-Mobile or Plus if your home internet from Inea is out and you need email, banking or work access.
- Another fixed line If you can use broadband at work, at family, or in another place you trust, move video calls and large downloads there until the service recovers.
- Terrestrial TV For basic television during a cable TV fault, a TV with a DVB-T2 antenna can still receive free Polish channels where the signal is available.
- Bank or payment card If the customer account area will not load when a bill is due, use saved bank transfer details or try the payment again later.
Problems at the same time as Inea
Since 3 November, all 3 of Inea's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet3 times
- Sainsbury’s3 times
- USPS3 times
- Archive of Our Own3 times
- Sam's Club3 times
- Capital One3 times
How many of Inea's spikes overlapped one of theirs.
During the latest spike
Inea: Thu 5 Nov, 00:07 to 00:27
- Sainsbury’s, outage,4 Nov 07:42 to 00:12
- USPS, outage,4 Nov 10:42 to 01:57
- Facebook, outage,4 Nov 13:42 to 02:57
- Deutsche Glasfaser, outage,4 Nov 13:57 to 01:57
- Sam's Club, outage,4 Nov 13:57 to 01:12
- Capital One, outage,4 Nov 16:57 to 02:57
- Escape from Tarkov, outage,4 Nov 18:12 to 01:12
- X (Twitter), outage,4 Nov 18:12 to 00:57
55 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Inea problems
The busiest hour for reports about Inea is 14:00 to 15:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.03 reports on an average day
- 01:00 to 02:00: 0.31 reports on an average day
- 02:00 to 03:00: 0.12 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.04 reports on an average day
- 05:00 to 06:00: 0.24 reports on an average day
- 06:00 to 07:00: 0.37 reports on an average day
- 07:00 to 08:00: 0.61 reports on an average day
- 08:00 to 09:00: 0.75 reports on an average day
- 09:00 to 10:00: 0.3 reports on an average day
- 10:00 to 11:00: 0.46 reports on an average day
- 11:00 to 12:00: 0.58 reports on an average day
- 12:00 to 13:00: 0.34 reports on an average day
- 13:00 to 14:00: 0.57 reports on an average day
- 14:00 to 15:00: 0.77 reports on an average day
- 15:00 to 16:00: 0.68 reports on an average day
- 16:00 to 17:00: 0.12 reports on an average day
- 17:00 to 18:00: 0.52 reports on an average day
- 18:00 to 19:00: 0.48 reports on an average day
- 19:00 to 20:00: 0.11 reports on an average day
- 20:00 to 21:00: 0.64 reports on an average day
- 21:00 to 22:00: 0.51 reports on an average day
- 22:00 to 23:00: 0.34 reports on an average day
- 23:00 to 00:00: 0.19 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.31 reports on an average Tuesday
- Wednesday: 64 reports on an average Wednesday
- Thursday: 2.2 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Inea goes down
Inea is a Polish telecom provider at inea.pl, with home fiber internet, TV, fixed phone, and mobile services. Households and small businesses in Poland rely on it, so an outage can stop broadband access, TV viewing, calls, and account work.
Internet faults often show first as a dead router connection, pages that time out, or Wi-Fi that stays connected while nothing loads. TV problems can mean missing channels, frozen picture, or set-top box login trouble, while phone service may fail on incoming or outgoing calls. Account pages and customer apps can also stall during a wider issue, even if the line at home still works. Reports for this status come from users sending problems to a public outage-reporting service, counted in 15-minute windows over the last 24 hours, so a spike can reflect a regional or partial fault rather than every Inea service being down.
Inea IP address, servers and network
Checking inea.pl from our server…
Inea FAQ
Is Inea down right now?
Why is my Inea fiber internet connected to Wi-Fi but pages still will not load?
Why does INEA GO open but live TV will not play?
Why can't I get into Moja INEA to view invoices or payments?
Why are TV channels on my Inea decoder freezing or pixelating?
Contact Inea support
Tip: Inea doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Inea
The status on this page comes from user-submitted problem reports for Inea, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Inea, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Inea doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.