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MyChart mychart.org

Is MyChart down right now? Live status and outage tracker

No, MyChart is up.

No widespread outage detected. 26 user reports in the last hour is within the normal range.

Live Last spike 23 min ago Updated 2 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 85 flowing 6 slow (elevated) 5 jammed (outage)

User reports, last 24 hours

466 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 26 problem reports came in for MyChart, against about 6 at this time on a usual day. Over the last 24 hours there were 466 reports, most about login (46%) and content won't load (17%), from 76 areas led by Cleveland, OH and Minneapolis, MN. The last spike in reports was 23 min ago and lasted 45 min. These are user reports from the US, where most people report MyChart problems.

Reports, last hour

18% on the hour before

Uptime, 24 h

94.79%

1 h 15 min of outage

Last outage

6 h ago

Lasted 1 h 15 min

Busiest 15 minutes

17 reports, 7 h ago

Last 24 hours

MyChart outages and problems

In the past 24 hours, 466 user reports came in for MyChart. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 94.79% uptime for the day.

The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 17 reports, about 7 hours ago.

Elevated reports

Ended 30 min ago

Lasted 30 min

12peak reports
Elevated reports

Ended 3 h ago

Lasted 15 min

11peak reports
Elevated reports

Ended 5 h ago

Lasted 15 min

12peak reports
Outage

Ended 6 h ago

Lasted 1 h 15 min

17peak reports
Elevated reports

Ended 18 h ago

Lasted 15 min

11peak reports

This month

MyChart in October 2026

Problem reports in October (since 27 October): 497

Monthly report for October 2026

What people said was wrong in recent problem reports for MyChart, as a share of those reports:

46% Login
17% Content won't load
16% App
13% Server Connection
8% Website

Report map

Where MyChart problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 76 areas. The most came from around Cleveland, OH, Minneapolis, MN and Columbus, OH. Share of recent reports by area, named after its biggest town:

32% Cleveland, OH
6% Minneapolis, MN
3% Columbus, OH
3% Detroit, MI
3% Chicago, IL
3% New York City, NY

From 462 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

MyChart problem spikes, last 30 days

Since 27 October, MyChart had 4 outage spikes and 5 periods of elevated reports. The longest lasted 1 h 22 min, on 27 October.

Outage

Wed 28 Oct, 19:57–20:42

Lasted 45 min

13peak reports
Elevated reports

Wed 28 Oct, 18:44–19:01

Lasted 18 min

11peak reports
Elevated reports

Wed 28 Oct, 17:42–18:03

Lasted 21 min

12peak reports
Elevated reports

Wed 28 Oct, 15:48–16:03

Lasted 15 min

12peak reports
Outage

Wed 28 Oct, 14:03–15:18

Lasted 1 h 15 min

19peak reports
Elevated reports

Wed 28 Oct, 12:42–12:57

Lasted 15 min

11peak reports
Outage

Wed 28 Oct, 03:03–03:18

Lasted 15 min

13peak reports
Elevated reports

Wed 28 Oct, 01:19–01:34

Lasted 15 min

10peak reports

1 earlier spike in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix MyChart not working

MyChart is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach mychart.org over your own connection, right now. Nothing is sent to us or stored.

Close MyChart and reopen it
Close MyChart from your phone's app switcher, then open it again; if the sign-in screen spins or the app sits on a blank screen, switch between Wi-Fi and cellular before you retry. A single bad session or a weak connection can look like a service failure.
Clear MyChart cache on Android
Open Settings > Apps > MyChart > Storage & cache, then tap Clear cache. If the app still crashes at launch, tap Clear storage on the same screen and sign in again.
Reset MyChart password from the sign-in screen
Tap "Forgot password?" on the MyChart sign-in screen, and complete the reset through the email or text message linked to your account. The username link sits on the same screen and sends recovery options.
Reinstall MyChart
On Android, open Settings > Apps > MyChart > Uninstall; on iPhone or iPad, touch and hold the app icon, choose Remove App, then Delete App. Install it again from Google Play or the App Store, then sign in with your username and password.

While MyChart is down: what to use instead

MyChart website If the app stalls or will not load, sign in through a browser on a computer or phone to reach messages and appointments.
Clinic phone line Call your clinic's main number for appointment changes or a question that cannot wait.
Pharmacy phone For a refill or a missing prescription, call the pharmacy that fills your prescriptions; it can sort the issue without the app.
Urgent care or emergency department If symptoms need care fast, go to urgent care or an emergency department instead of waiting on the portal.

Ranked by peak

Biggest MyChart problems so far

1
Wed 28 Oct 2026, 14:03
OutageLasted 1 h 15 min

19reports in 15 min
2
Tue 27 Oct 2026, 20:25
OutageLasted 1 h 22 min

14reports in 15 min
3
Wed 28 Oct 2026, 19:57
OutageLasted 45 min

13reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Same time

Problems at the same time as MyChart

Since 27 October, all 9 of MyChart's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of MyChart's spikes overlapped one of theirs.

During the latest spike

MyChart: Wed 28 Oct, 19:57 to 20:42

38 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report MyChart problems

The busiest hour for reports about MyChart is 22:00 to 23:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when MyChart goes down

MyChart is a patient portal for health records, appointments, messages and test results. Patients and caregivers rely on it to refill prescriptions and pay bills, so an outage interrupts those tasks when a clinic visit or paperwork cannot wait.

When the service fails, sign-in breaks first because every feature sits behind the login; you may get a blank page or a message that your username and password cannot be checked. Appointment scheduling and messaging fail next, and test results may not load while prescription refill requests stall after you submit them. Video visits and billing pages can load without the data you need, and problems are often partial. One health system or clinic can go down while another works, and the mobile app can fail while the browser version loads; the status line above shows whether user problem reports for the service are above their usual level in 15 minute windows over the last 24 hours, and the site does not ping, probe, poll or monitor the service or check from multiple locations.

Servers and network

MyChart IP address, servers and network

Checking mychart.org from our server…

Questions

MyChart FAQ

Is MyChart down right now?

The status at the top of this page shows whether reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. To tell if the problem is only on your side, try the app on another device or switch from Wi-Fi to cellular data, then sign in from a private browser window. If the same page fails in every setup, your connection is not the cause.

Why does MyChart lock my account after a password reset?

Repeated failed sign-ins can lock the account even after you reset the password; the lock is tied to the account, so a new password will not clear it. Use the Forgot password link on the sign-in page once, then wait before trying again. If the account stays locked, call the support number on your clinic or hospital website.

Why can't I see my test results in MyChart?

Your clinic controls when results release to the portal, and some results stay hidden until a clinician reviews them. Check the Test Results section and your Messages folder; if both are empty, call the clinic and ask about the release delay.

Why does MyChart video visit fail when my camera works in other apps?

The browser or app needs camera and microphone permission for the visit, and a blocked permission will stop the connection before the waiting room loads. Check the site settings for your browser, close other apps that use the camera, then join the visit again. If it still fails, use the test visit link from your appointment reminder or call the clinic.

Why does the MyChart payment page keep rejecting my card?

A card payment can fail when the billing address or card details do not match what your bank has on file. Check the card number, expiration date, ZIP code, and name on the card, then try again from the Billing section. If it still fails, call the billing office on your statement and pay by phone.

For your site

Put the MyChart status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/mychart/"><img src="https://isitdownrightnow.app/badge/mychart.svg" alt="MyChart status" height="20"></a>

Markdown, for README files

[![MyChart status](https://isitdownrightnow.app/badge/mychart.svg)](https://isitdownrightnow.app/services/mychart/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track MyChart

The status on this page comes from user-submitted problem reports for MyChart, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for MyChart, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. MyChart doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.