isitdownrightnow.app
  1. Home
  2. Services
  3. CapCut
CapCut capcut.com

Is CapCut down right now? Live status and outage tracker

No, CapCut is up.

No outage detected, and no user reports in the last hour.

Live Last spike Data refreshes every 5 minutes
Not working for you? Help centre
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

23 reports in total, counted in 15-minute windows

No problem reports came in for CapCut in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 23 reports. Worldwide, most recent reports were about website (22%) and editing / creation (22%). The last spike in reports was 67 h ago and lasted 1 h 53 min. These are user reports from the US, where most people report CapCut problems.

Around the world right now: normal in 19 other countries. Most reports in the last hour: Germany 2. By country

In the past 24 hours, 23 user reports came in for CapCut. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 3 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
3
3 reports, 23 h ago
Last 24 hours

CapCut outages and problems

In the past 24 hours, 23 user reports came in for CapCut. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for CapCut stayed at their usual level the whole time.
This month

CapCut in October 2026

Problem reports in October (since 14 October)
195

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for CapCut worldwide.

  1. Website22%
  2. Editing / Creation22%
  3. Export and rendering22%
  4. App11%
  5. Save / Sync11%
  6. AI Generation11%

Share of 9 recent reports that said what was wrong, from every country listed below.

World map

CapCut reports around the world

In the last 24 hours, 46 problem reports about CapCut came in from 9 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Germany Normal 22
The US numbers above Normal 031
The Philippines Normal 03
Belgium Normal 03
Canada Normal 02
Poland Normal 02
The Netherlands Normal 01
The UK Normal 01
Italy Normal 01
France Normal 00
Spain Normal 00
Mexico Normal 00

Each country's status compares its reports with the usual level there. 8 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

CapCut problem spikes, last 30 days

Since 14 October, CapCut had 1 outage spike.

  • Fri 2 Oct: no data
  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: 2 reports
  • Thu 15 Oct: 1 report
  • Fri 16 Oct: 1 report
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 6 reports
  • Thu 29 Oct: 135 reports (outage spike that day)
  • Fri 30 Oct: 39 reports
  • Sat 31 Oct: 11 reports
  • Outage
    Thu 29 Oct, 00:24–02:16
    Lasted 1 h 53 min
    43peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US179
  • The Philippines11
  • Belgium6
  • Japan6
  • Poland6
  • Canada4
  • Germany4
  • Italy4

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 October 2026. Monthly reports for all services

Troubleshooting

How to fix CapCut not working

CapCut is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach capcut.com over your own connection, right now. Nothing is sent to us or stored.

  1. Force quit and reopen

    Force quit it. On iPhone, swipe up from the bottom edge, pause, then swipe the app card off the screen; on Android, open recent apps and swipe it away, which clears a stuck render or upload. Launch it again and try the same edit or export.

  2. Switch networks and turn off VPN

    If templates or cloud sync fail, toggle Airplane Mode on for ten seconds and then off. Connect to a different Wi-Fi network or use cellular data. Turn off any VPN because it can block the app's servers, then retry the action that failed.

  3. Clear the app cache

    On Android, open Settings, then Apps, then CapCut, then Storage & cache, and tap Clear cache. On iPhone, open the Me tab, tap the gear icon, then tap Clear cache. This removes temporary files from failed exports or imports without deleting your drafts.

  4. Update or reinstall the app

    Update it first. Open the App Store or Google Play, go to your updates list, and install any new version because old builds can fail on export or login. If that fails, back up your drafts, then delete and reinstall the app; if you use the desktop version, uninstall it from system settings and get the current installer from the CapCut help centre.

While CapCut is down: what to use instead

  • CapCut desktop or web editor If the phone app keeps crashing or stalls on export, try the Windows or Mac version or the editor in your browser, because a fault in one version sometimes leaves the others working.
  • TikTok's built-in editor For a quick clip going straight to TikTok, you can trim, add text and pick a sound there without another app.
  • InShot On a phone, InShot handles the everyday jobs like cutting, speed changes and text over the clip, though your CapCut drafts and templates won't come with you.
  • iMovie or Clipchamp Many Apple devices already have iMovie and many Windows 11 PCs have Clipchamp, so a simple edit needs no new install.
Your device

Fix CapCut on Windows, Mac, Android and iPhone

CapCut on Windows

Fix
Clear the CapCut desktop app cache in the settings menu or update your GPU drivers. If using the web version, try clearing your browser cache or disabling hardware acceleration.
Check
Check if the CapCut web editor loads in your browser or if the desktop app shows network connection errors. You can also check CapCut's official social media for outage reports.
Command Prompt
ping capcut.comTest whether CapCut's servers reply
nslookup capcut.comCheck that CapCut's DNS resolves
tracert capcut.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

CapCut on Mac

Fix
Clear CapCut's cache files in the app's preferences or reinstall the application from the Mac App Store. Ensure your macOS is updated to prevent compatibility issues during video rendering.
Check
Verify if the CapCut web editor is accessible and check if the desktop app displays 'network anomaly' errors. Monitor community forums to see if other Mac users are experiencing similar issues.
Terminal
ping -c 4 capcut.comTest whether CapCut's servers reply
nslookup capcut.comCheck that CapCut's DNS resolves
traceroute capcut.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

CapCut on Android

Fix
Clear CapCut's app cache and data in your device settings, or update it to the latest version via the Google Play Store. If issues persist, try reinstalling the app or switching from Wi-Fi to mobile data.
Check
Check if the CapCut app fails to load templates or shows connection timeout errors on startup. You can also check recent Google Play Store reviews for reports of similar issues.

CapCut on iPhone and iPad

Fix
Offload and reinstall CapCut from the App Store to clear temporary files while preserving your project drafts. Ensure your device has enough free storage space and a stable internet connection.
Check
Look for persistent loading wheels or export failures within the CapCut iOS app. Check the App Store for recent updates or user reviews indicating a widespread outage.
Same time

Problems at the same time as CapCut

Since 14 October, CapCut's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

CapCut: Thu 29 Oct, 00:24 to 02:16

83 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when CapCut goes down

CapCut is a video editing app for phones and desktops, and it has templates, captions, effects, and export tools that creators, students, editors, and small teams use every day. An outage interrupts editing, template loading, project loading, and export.

Templates often go first. The feed loads, but you tap a template and get a blank screen or a network error. On phones, the app may hang on the splash screen or fail to sign in, while desktop projects can open but preview playback stutters and export stalls at the processing step. Saved projects may fail to load, and problems tend to be partial and regional; you can still trim clips while export or template loading stays broken, and reports can cluster by country or by platform.

Servers and network

CapCut IP address, servers and network

IPv4 addresses
2.16.110.67
Show all 4
  • 2.16.110.81
  • 2.16.110.82
  • 2.16.110.90
IPv6
Not offered
Network
AS20940 · Akamai International B.V., registered in the Netherlands
Served through
Akamai
DNS hosted by
Akamai
HTTPS certificate
Issued by DigiCert Inc, valid until 25 Apr 2027 (175 days)
HTTP/3
Not advertised
Our check
Answered in 577 ms

Checked from our server in Frankfurt, Germany, 28 h ago, for www.capcut.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.capcut.com. Fastest from Singapore (191 ms), slowest from São Paulo (949 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp360 ms104.126.37.177
ViennaAustriaUp399 ms95.101.23.49
MilanItalyUp559 ms23.61.250.20
ParisFranceUp313 ms96.16.248.168
AmsterdamNetherlandsUp351 ms104.110.240.123
MadridSpainUp457 ms23.211.15.158
WarsawPolandUp569 ms2.16.110.90
Los AngelesUSAUp220 ms23.210.216.159
São PauloBrazilUp949 ms88.221.0.239
SingaporeSingaporeUp191 ms104.88.71.99
TokyoJapanUp284 ms23.53.3.141

Checked with check-host.net from its servers in these cities 28 h ago, for www.capcut.com. Time is how long each server took to load the page.

Questions

CapCut FAQ

Is CapCut down right now?
The status at the top of this page shows whether user problem reports for CapCut are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or monitor the service itself. Not a direct test. To check whether the problem is only on your side, try another network, another device, or the same account on a different connection; if the app works there, the trouble is local.

Why does CapCut say export failed when I finish a video?
Export failures often hit when a clip uses a codec your phone cannot encode or when storage is nearly full. Storage may be full. Free up space and try exporting at 1080p instead of 4K; if that works, the original settings were too heavy for the device. If every project fails, restart the phone and update the app from your app store, then send the details through the help centre at https://www.capcut.com/help.

Why does CapCut keep crashing on Android or iPhone?
Crashes usually trace to a specific edit: a heavy effect, a long 4K clip, a template with many layers, or too many tracks can push an older phone past its memory limit. Start with the edit. Save your project and restart the device, then open the app again to see if the crash follows one clip. If it does, split that clip into smaller pieces or lower the preview resolution; if it crashes on launch every time, delete and reinstall the app, then sign back in.

I paid for CapCut Pro but the app still locks features. What should I check?
Check the account first. Make sure you are signed into the same CapCut account and the same Apple ID or Google account you used for the purchase. Then look for a restore purchases option in the app and tap it; if the Pro badge still does not appear, the payment may be tied to a different account. Send your receipt and the account email through the help centre at https://www.capcut.com/help so support can match the purchase.

Why won't CapCut load my videos from Photos or Gallery?
Check permissions first. This usually happens when the app lacks permission to read your media, or when the video sits in a cloud library that has not downloaded to the phone yet. Open your phone settings and allow CapCut access to photos and videos; on iPhone, check that the clip is not only in iCloud. If the file is a format the app cannot import, convert it to MP4 on another device and try again.
For your site

Put the CapCut status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

CapCut status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/capcut/"><img src="https://isitdownrightnow.app/badge/capcut.svg" alt="CapCut status" height="20"></a>
Markdown, for README files
[![CapCut status](https://isitdownrightnow.app/badge/capcut.svg)](https://isitdownrightnow.app/services/capcut/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track CapCut

The status on this page comes from user-submitted problem reports for CapCut, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CapCut, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CapCut doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.