Webtoon outages and problems
In the past 24 hours, 4 user reports came in for Webtoon. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Webtoon
What went wrong
What people said was wrong in recent problem reports for Webtoon worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
Webtoon reports around the world
In the last 24 hours, 7 problem reports about Webtoon came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 3 |
| Belgium | Normal | 0 | 3 |
| The Philippines | Normal | 0 | 1 |
| The UK | Normal | 0 | 0 |
| The UAE | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
| Pakistan | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
| Ireland | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 32 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Webtoon problem spikes, last 30 days
Since 29 October, Webtoon had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US12
- Belgium3
- The UK2
- Mexico2
- Canada1
- France1
- Indonesia1
- Malaysia1
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix Webtoon not working
Webtoon is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach webtoons.com over your own connection, right now. Nothing is sent to us or stored.
Close and reopen the app
Swipe the app away in your recent apps view, then open it again. That clears a reader stuck on a loading spinner, and it fixes a home feed that will not refresh.
Switch from Wi-Fi to data
Turn off Wi-Fi and pull up an episode over cellular data. If it loads, your network is the problem. If it hangs the same way, the fault sits with the app or the service.
Update the app
Open Google Play or the App Store, find the app, and install any pending update. An old build often fails to load images once the service changes how it serves them. Restart the phone if the reader still hangs.
Reinstall it, then contact support
Delete the app, then install a fresh copy from your store. On Android, Settings > Apps > Webtoon > Storage > Clear cache is worth a try first. If only you are having trouble, the help centre at https://help.webtoons.com takes bug reports.
While Webtoon is down: what to use instead
- Website in a browser When the app hangs on a blank screen but the website loads, sign in there with the same account and your subscribed series will be waiting for you.
- Downloaded episodes Episodes you saved earlier for offline reading often still open from your downloads, even when the home feed refuses to refresh.
- Tapas Tapas has its own big library of comics and novels with plenty of free episodes, so it works well if you just want something to read while your usual series is stuck.
- Help centre If coins left your account but the episode stayed locked, file a report through the WEBTOON help centre so support can match it to your purchase later.
Fix Webtoon on Windows, Mac, Android and iPhone
Webtoon on Windows
- Fix
- Clear your browser's cache and cookies, or disable conflicting extensions to resolve Webtoon loading issues on Windows. You can also try accessing the Webtoon site in an Incognito window.
- Check
- Attempt to load the Webtoon website in a private browsing window to rule out local browser issues. If the page fails to load, check Webtoon's official social media channels for outage updates.
ping webtoons.comTest whether Webtoon's servers replynslookup webtoons.comCheck that Webtoon's DNS resolvestracert webtoons.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadWebtoon on Mac
- Fix
- To fix Webtoon access on macOS, clear your browser's history and ensure your browser is updated. Temporarily disabling content blockers or VPNs can also restore your connection to Webtoon.
- Check
- Check if the Webtoon website loads on another device on the same network to see if it is a Mac-specific issue. You can also check online status tools for reported Webtoon outages.
ping -c 4 webtoons.comTest whether Webtoon's servers replynslookup webtoons.comCheck that Webtoon's DNS resolvestraceroute webtoons.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadWebtoon on Android
- Fix
- Force stop the Webtoon app, clear its cache in your Android settings, and ensure you have the latest update from the Google Play Store. Reinstalling the Webtoon app can also resolve persistent issues.
- Check
- Check if you can access the Webtoon website via a mobile browser to see if the outage is limited to the Android app. You can also check the Webtoon Play Store page for recent user reviews.
Webtoon on iPhone and iPad
- Fix
- Restart the Webtoon app on your iOS device and check the App Store for any pending updates. If Webtoon still won't load, try reinstalling the app or checking your internet connection.
- Check
- Verify if the Webtoon app is down by checking for official outage announcements on Webtoon's social media accounts. You can also test if the Webtoon mobile site loads in Safari.
What happens when Webtoon goes down
Webtoon is a comic and manga reading app for serialized episodes from Originals and Canvas creators, and you might use it for daily updates and a library of favorites. An outage interrupts new chapters and offline reading.
The status shown here comes from user problem reports counted in 15-minute windows over the last 24 hours; the page does not ping, probe, poll or monitor the service itself, and it never checks from multiple locations. Episode loads usually fail first. The home feed can stall, panels may stay blank or gray, your library and downloads may not sync, and comments or likes can hang. Problems are often partial, so one series or one region can break while everything else works.
Webtoon IP address, servers and network
- IPv4 address
- 203.104.162.225
- IPv6
- Not offered
- Network
- AS23576 · nhn-AS-KR-KR - NAVER Cloud Corp., registered in Singapore
- DNS hosted by
- its own name servers (naver.com)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 29 Jan 2027 (89 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 3,056 ms
Checked from our server in Frankfurt, Germany, 5 days ago, for www.webtoons.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.webtoons.com. Fastest from Singapore (339 ms), slowest from Tokyo (2,072 ms). Every location connected through nhn-AS-KR-KR - NAVER Cloud Corp. (AS23576), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 896 ms | 203.104.162.225 |
| ViennaAustria | Up · HTTP 301 | 1,693 ms | 203.104.162.225 |
| MilanItaly | Up · HTTP 301 | 968 ms | 203.104.162.225 |
| ParisFrance | Up · HTTP 301 | 1,861 ms | 203.104.162.225 |
| AmsterdamNetherlands | Up · HTTP 301 | 892 ms | 203.104.162.225 |
| MadridSpain | Up · HTTP 301 | 1,014 ms | 203.104.162.225 |
| WarsawPoland | Up · HTTP 301 | 1,744 ms | 203.104.162.225 |
| Los AngelesUSA | Up · HTTP 301 | 472 ms | 203.104.167.129 |
| São PauloBrazil | Up · HTTP 301 | 1,132 ms | 110.234.246.33 |
| SingaporeSingapore | Up · HTTP 301 | 339 ms | 203.104.174.129 |
| TokyoJapan | Up · HTTP 301 | 2,072 ms | 203.104.162.225 |
Checked with check-host.net from its servers in these cities 5 days ago, for www.webtoons.com. Time is how long each server took to load the page.
Webtoon FAQ
Is Webtoon down right now?
What do I do when an episode won't load or stops partway through?
I paid for Coins but they never arrived. Where did they go?
Why can't I post a comment or see anybody else's comments?
Why is my Library or reading history out of sync between my phone and the website?
How we track Webtoon
The status on this page comes from user-submitted problem reports for Webtoon, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Webtoon, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Webtoon doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.