BNL outages and problems
User reports, last 24 hours
143 reports in total, counted in 15-minute windows
No problem reports came in for BNL in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 143 reports. Most recent reports were about funds transfer (45%) and login (29%). The last spike in reports was 6 h ago and lasted 1 h 15 min. These are user reports from Italy, where most people report BNL problems.
- NormalClose to the usual level22 h 45 min · 38 reports
- ElevatedMore than 1.5 times the usual level15 min · 10 reports
- OutageMore than twice the usual level and far above the day's average1 h · 95 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 143 user reports came in for BNL. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 95.83% uptime for the day.
The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 25 reports, about 7 hours ago.
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Outage
Ended 6 h agoLasted 1 h 15 min25peak reports
BNL in November 2026
- Problem reports in November (since 3 November)
- 143
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for BNL.
Share of 49 recent reports that said what was wrong.
BNL problem spikes, last 30 days
Since 3 November, BNL had 1 outage spike.
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Outage
Wed 4 Nov, 20:08–21:23Lasted 1 h 15 min32peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix BNL not working
BNL is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bnl.it over your own connection, right now. Nothing is sent to us or stored.
Reload bnl.it cleanly
Open https://www.bnl.it from the address bar, then force a fresh load with Ctrl+F5 on Windows or Command+Shift+R on Mac. If the home page opens but login stalls, try a private window: Chrome menu > New Incognito Window, or Safari > File > New Private Window.
Change network before banking login
Turn off any VPN or private relay, since bank logins can reject masked routes. On iPhone, use Settings > Wi-Fi to switch networks, or Settings > Cellular to test mobile data; on stock Android, use Settings > Network & internet > Internet.
Clear BNL site data
In Chrome, open chrome://settings/siteData, search for bnl.it, then remove the stored site data and sign in again. On iPhone Safari, go to Settings > Apps > Safari > Advanced > Website Data, search bnl.it, then delete that entry.
Update the BNL app
Open the App Store, tap your profile icon, then check Available Updates for the app. On Android, open Play Store > profile icon > Manage apps & device > Updates available; if the problem stays, note your phone model and system version from Settings > General > About on iPhone or Settings > About phone > Android version on Android, then use the BNL help centre at http://www.bnl.it/wps/portal/bnlpublic/Footer/reclami-ricorsi-conciliazione.
While BNL is down: what to use instead
- BNL app If the website will not load, try the app for balance checks, transfers, and card controls.
- bnl.it in a browser If the app hangs at login, open the site from a browser and use the reserved customer area.
- Card or ATM For purchases or cash, use your debit or credit card at a shop or an ATM while online banking catches up.
- Branch or bank support For blocked cards, failed transfers, or account access problems, contact the bank through its usual support channels or visit a branch.
Problems at the same time as BNL
Since 3 November, BNL's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
BNL: Wed 4 Nov, 20:08 to 21:23
- Klarmobil, outage,06:08 to 23:23
- Postbank, outage,07:08 to 21:23
- Sainsbury’s, outage,07:38 to 5 Nov 00:08
- Banco do Brasil, outage,09:38 to 20:53
- GOV.BR, outage,10:08 to 23:23
- USPS, outage,10:38 to 23:53
- eCAC, outage,11:23 to 21:23
- NFSE, outage,11:53 to 22:23
132 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when BNL goes down
BNL is an Italian bank at bnl.it, part of the BNP Paribas group, with current accounts, cards, mortgages, loans, investments, and online banking for people and businesses in Italy. If it has an outage, you may lose access to the app or home banking just when you need to check a balance, make a transfer, or manage a card.
Login usually shows the first signs: the app may hang after the PIN or biometric check, while the website may loop back to the access page or show a temporary service message. Account balances and transaction lists can load late, and transfers may stop before confirmation, so avoid retrying the same payment until you can see whether it went through. Card payments in shops often keep working through the card network, but card controls, notifications, and online purchase checks can fail if the banking systems behind them are slow. Problems can be partial or regional, especially when reports cluster around mobile access while branches, ATMs, or card payments still work.
BNL IP address, servers and network
- IPv4 addresses
- 2.17.100.137
Show all 2
- 2.17.100.211
- IPv6 addresses
- 2a02:26f0:3100::1735:2b63
Show all 2
- 2a02:26f0:3100::1735:2bb8
- Network
- AS20940 · Akamai International B.V., registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- its own name servers (bnpparibas.com)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 24 Apr 2027 (169 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 209 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for bnl.it. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
BNL FAQ
Is BNL down right now?
Why can't I log in to my BNL online banking or app?
Why does the BNL app not send the push to approve a payment?
Why did my BNL card payment or PagoBANCOMAT purchase fail?
Why is my bonifico from BNL stuck or not showing as sent?
Service updates from @BNLPeople
No posts about problems from @BNLPeople in the last 14 days. The latest is from .
Contact BNL support
- Help centrebnl.it/wps/portal/bnlpublic/Footer/reclami-ricorsi-conciliazione
- Websitebnl.it
- X (Twitter)x.com/BNLPeople
- Facebookfacebook.com/372245919454054
Tip: BNL doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track BNL
The status on this page comes from user-submitted problem reports for BNL, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for BNL, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. BNL doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.