WhatsApp outages and problems
In the past 24 hours, 254 user reports came in for WhatsApp. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
WhatsApp in October 2026
- Problem reports in October (since 5 October)
- 3,945
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for WhatsApp worldwide.
Share of 574 recent reports that said what was wrong, from every country listed below.
WhatsApp reports around the world
In the last 24 hours, 3,833 problem reports about WhatsApp came in from 61 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Brazil | Normal | 23 | 592 |
| The Netherlands | Normal | 18 | 342 |
| The UK numbers above | Normal | 14 | 275 |
| Italy | Normal | 13 | 213 |
| Pakistan | Normal | 12 | 535 |
| Germany | Normal | 10 | 206 |
| Mexico | Normal | 8 | 135 |
| Spain | Normal | 8 | 120 |
| India | Normal | 7 | 207 |
| The US | Normal | 6 | 149 |
| Colombia | Normal | 6 | 68 |
| Portugal | Normal | 4 | 22 |
Each country's status compares its reports with the usual level there. 60 more countries had 969 reports in the last 24 hours. Map outlines: Natural Earth.
WhatsApp problem spikes, last 30 days
Since 5 October, WhatsApp had 4 outage spikes and 9 periods of elevated reports. The longest lasted 2 h 11 min, on 16 October.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 17 reports
- Tue 6 Oct: 26 reports
- Wed 7 Oct: 20 reports
- Thu 8 Oct: 41 reports
- Fri 9 Oct: 31 reports
- Sat 10 Oct: 17 reports
- Sun 11 Oct: 26 reports
- Mon 12 Oct: 40 reports
- Tue 13 Oct: 43 reports
- Wed 14 Oct: 30 reports
- Thu 15 Oct: 37 reports
- Fri 16 Oct: 2,388 reports (outage spike that day)
- Sat 17 Oct: 79 reports
- Sun 18 Oct: 27 reports
- Mon 19 Oct: 29 reports
- Tue 20 Oct: 22 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 3 reports
- Fri 23 Oct: 24 reports
- Sat 24 Oct: 24 reports
- Sun 25 Oct: 38 reports
- Mon 26 Oct: 42 reports
- Tue 27 Oct: 31 reports (elevated reports that day)
- Wed 28 Oct: 98 reports (elevated reports that day)
- Thu 29 Oct: 339 reports (outage spike that day)
- Fri 30 Oct: 263 reports (elevated reports that day)
- Sat 31 Oct: 210 reports
-
Elevated reports
Fri 30 Oct, 23:29–23:47Lasted 18 min10peak reports
-
Elevated reports
Thu 29 Oct, 23:13–23:35Lasted 22 min11peak reports
-
Elevated reports
Thu 29 Oct, 19:13–19:39Lasted 26 min12peak reports
-
Elevated reports
Thu 29 Oct, 13:26–13:52Lasted 26 min16peak reports
-
Elevated reports
Thu 29 Oct, 11:10–11:29Lasted 19 min12peak reports
-
Outage
Thu 29 Oct, 00:12–00:33Lasted 20 min13peak reports
-
Elevated reports
Wed 28 Oct, 22:41–23:04Lasted 23 min11peak reports
-
Elevated reports
Wed 28 Oct, 18:52–19:07Lasted 15 min12peak reports
5 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Brazil2,405
- Pakistan1,373
- The Netherlands1,371
- Mexico1,338
- The UK939
- Indonesia912
- Germany905
- Italy773
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix WhatsApp not working
WhatsApp is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach whatsapp.com over your own connection, right now. Nothing is sent to us or stored.
Toggle airplane mode
Swipe down the control centre or open Settings and turn airplane mode on, wait about ten seconds, then turn it off. This forces the phone to drop its current connection and grab a fresh one, which clears the stuck-sending and connecting states you see on the chat screen.
Check date and time
Open Settings, then System, then Date and time, and set it to update automatically. WhatsApp compares message timestamps with its servers; when your clock drifts more than a few minutes, messages sit on a single grey tick.
Clear the app cache
On Android, open Settings, then Apps, then WhatsApp, then Storage, and tap Clear cache. That deletes temporary files without touching your chats, and it fixes the blank chat list and media that won't load. On iPhone, delete and reinstall the app instead, since iOS has no cache button.
Reinstall and restore your backup
Delete the app, install it again from the App Store or Google Play, then sign in with the same phone number and restore from the backup you saved to iCloud or Google Drive. Use this when chats stay empty, the app crashes at launch, or verification texts never arrive; check that your backup exists before you delete anything.
Common WhatsApp error messages
What each message means and what to try. The wording can differ a little between app versions.
-
Phone not connected Make sure your phone has an internet connection and try again.
- Means
- The web session depends on your phone staying online, but the phone is offline or asleep, so chats cannot sync.
- Fix
- Open the app on your phone, connect it to Wi-Fi or mobile data, then reload the browser tab. Keep the phone nearby and online while you use the linked device.
-
Your phone date is inaccurate Please set your clock correctly and try again.
- Means
- Your phone's clock does not match real time, so the service cannot make a secure connection.
- Fix
- Open your phone's date and time settings and turn on automatic date and time. Reopen the app, and restart the phone if the message stays.
-
Computer not connected Make sure your computer has an internet connection.
- Means
- The browser has lost its internet connection, so the linked session cannot reach the service.
- Fix
- Check your computer's Wi-Fi or Ethernet connection, then reload the page. If other sites fail too, fix the computer's connection first.
While WhatsApp is down: what to use instead
- SMS and phone calls Your phone's built-in texting and calling run over the mobile network instead of the internet, so they still get through when your messages sit on the little clock icon and never send.
- Signal Signal has encrypted chats and voice calls much like the app you're used to, and you can sign up with your phone number in a couple of minutes.
- Telegram Telegram suits group chats because you can open it on a phone, a desktop app or a browser, and your history stays in sync across all of them.
- Email Email is slow but reaches anyone, even people who won't install a new app.
Fix WhatsApp on Windows, Mac, Android and iPhone
WhatsApp on Windows
- Fix
- Restart the Whatsapp desktop app or clear your browser cache if using Whatsapp Web. Ensure the app is updated via the Microsoft Store and your internet connection is stable.
- Check
- Verify if Whatsapp displays a perpetual 'Connecting' status or fails to sync your chat history. Try accessing other websites to confirm your Windows PC has active internet access.
ping whatsapp.comTest whether Whatsapp's servers replynslookup whatsapp.comCheck that Whatsapp's DNS resolvestracert whatsapp.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadWhatsApp on Mac
- Fix
- Force quit and restart the Whatsapp app, or clear your browser's cache if using the web version. Check the Mac App Store for any pending Whatsapp updates.
- Check
- Look for a persistent 'Connecting' banner at the top of your Whatsapp chat list. Test if other web pages load in Safari to rule out local macOS network issues.
ping -c 4 whatsapp.comTest whether Whatsapp's servers replynslookup whatsapp.comCheck that Whatsapp's DNS resolvestraceroute whatsapp.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadWhatsApp on Android
- Fix
- Force stop Whatsapp and clear the app cache in your Android system settings. Make sure you have the latest version installed from the Google Play Store.
- Check
- Check if sent messages show a clock icon instead of checkmarks, indicating they are not reaching Whatsapp servers. See if the app is stuck on 'Connecting' over both Wi-Fi and mobile data.
WhatsApp on iPhone and iPad
- Fix
- Force close Whatsapp and verify that the app is fully updated in the iOS App Store. Try toggling Airplane Mode to reset your iPhone's network connection.
- Check
- Open Whatsapp and see if it is stuck on 'Connecting' or 'Updating' at the top of the screen. If messages fail to send and other apps work, Whatsapp is likely experiencing an outage.
Biggest WhatsApp problems so far
-
1
OutageLasted 2 h 11 min2,142reports in 15 min
-
2
OutageLasted 32 min30reports in 15 min
-
3
Elevated reportsLasted 26 min16reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as WhatsApp
Since 5 October, 12 of WhatsApp's 13 spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football9 times
- Fanduel8 times
- OpenAI8 times
- TalkTalk8 times
- Archive of Our Own7 times
- ADP7 times
How many of WhatsApp's spikes overlapped one of theirs.
During the latest spike
WhatsApp: Fri 30 Oct, 23:29 to 23:47
- Archive of Our Own, outage,29 Oct 07:55 to 31 Oct 21:29
- Capital One, outage,12:43 to 31 Oct 06:42
- Starbucks, outage,12:54 to 23:39
- Frontier, outage,13:57 to 31 Oct 00:22
- League of Legends, outage,18:47 to 23:41
- ITV, outage,19:20 to 31 Oct 00:07
- Fanduel, outage,19:48 to 31 Oct 00:37
- Optimum / Cablevision, outage,20:10 to 31 Oct 05:52
26 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report WhatsApp problems
The busiest hour for reports about WhatsApp is 19:00 to 20:00 Central European time, and the busiest day is Friday.
By hour of the day
- 00:00 to 01:00: 1.5 reports on an average day
- 01:00 to 02:00: 1.2 reports on an average day
- 02:00 to 03:00: 0.59 reports on an average day
- 03:00 to 04:00: 0.16 reports on an average day
- 04:00 to 05:00: 0.13 reports on an average day
- 05:00 to 06:00: 0.24 reports on an average day
- 06:00 to 07:00: 0.7 reports on an average day
- 07:00 to 08:00: 1.6 reports on an average day
- 08:00 to 09:00: 2.4 reports on an average day
- 09:00 to 10:00: 3.3 reports on an average day
- 10:00 to 11:00: 3.3 reports on an average day
- 11:00 to 12:00: 4.4 reports on an average day
- 12:00 to 13:00: 3.3 reports on an average day
- 13:00 to 14:00: 2.8 reports on an average day
- 14:00 to 15:00: 3.8 reports on an average day
- 15:00 to 16:00: 3.6 reports on an average day
- 16:00 to 17:00: 3.7 reports on an average day
- 17:00 to 18:00: 3.4 reports on an average day
- 18:00 to 19:00: 4.2 reports on an average day
- 19:00 to 20:00: 88 reports on an average day
- 20:00 to 21:00: 4.1 reports on an average day
- 21:00 to 22:00: 4.4 reports on an average day
- 22:00 to 23:00: 3.4 reports on an average day
- 23:00 to 00:00: 2.6 reports on an average day
By day of the week
- Monday: 38 reports on an average Monday
- Tuesday: 30 reports on an average Tuesday
- Wednesday: 42 reports on an average Wednesday
- Thursday: 116 reports on an average Thursday
- Friday: 612 reports on an average Friday
- Saturday: 85 reports on an average Saturday
- Sunday: 30 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when WhatsApp goes down
WhatsApp is a messaging and calling app for Android, iPhone, web, and desktop. Friends and small teams rely on it for chats, voice notes, video calls, and file sharing, so an outage interrupts conversations, group updates, media uploads, and work check-ins.
When the service has trouble, sent messages can sit with a clock icon or a single gray check, and group chats stop updating because new messages do not arrive. Calls fail to connect. Text sending and media uploads tend to break first, while voice and video calls drop during wider disruptions. Problems are often regional or partial, since one country, carrier, network, or data center can struggle while the rest of the service works.
WhatsApp IP address, servers and network
- IPv4 address
- 57.144.245.32
- IPv6
- 2a03:2880:f37a:120:face:b00c::167
- Network
- AS32934 · Facebook, Inc., registered in Ireland
- DNS hosted by
- its own name servers (whatsapp.net)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 7 Nov 2026 (6 days)
- HTTP/3
- Supported
- Our check
- Answered in 397 ms
Checked from our server in Frankfurt, Germany, 32 h ago, for www.whatsapp.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.whatsapp.com. Fastest from Warsaw (285 ms), slowest from Frankfurt (1,346 ms). Every location connected through Facebook, Inc. (AS32934), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 1,346 ms | 57.144.155.32 |
| ViennaAustria | Up | 628 ms | 31.13.84.51 |
| MilanItaly | Up | 421 ms | 31.13.86.51 |
| ParisFrance | Up | 1,246 ms | 157.240.196.60 |
| AmsterdamNetherlands | Up | 544 ms | 57.144.223.32 |
| MadridSpain | Up | 365 ms | 57.144.119.32 |
| WarsawPoland | Up | 285 ms | 57.144.245.32 |
| Los AngelesUSA | Up | 302 ms | 57.144.203.32 |
| São PauloBrazil | Up | 750 ms | 57.144.233.32 |
| SingaporeSingapore | Up | 1,032 ms | 157.240.15.60 |
| TokyoJapan | Up | 923 ms | 157.240.31.60 |
Checked with check-host.net from its servers in these cities 44 h ago, for www.whatsapp.com. Time is how long each server took to load the page.
WhatsApp FAQ
Is WhatsApp down right now?
Why are my WhatsApp messages stuck on one gray check?
Why does WhatsApp show 'Connecting...' and fail to send messages?
Why can't I receive the six-digit code to verify my phone number?
Why does WhatsApp Web log out or fail to link with my phone?
Service updates from @WhatsApp
No posts about problems from @WhatsApp in the last 14 days. The latest is from .
How we track WhatsApp
The status on this page comes from user-submitted problem reports for WhatsApp, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for WhatsApp, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. WhatsApp doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.