Jio jio.com

Is Jio down right now? Live status and outage tracker

No, Jio is up.

No widespread outage detected. 68 user reports in the last hour is within the normal range.

Live Last spike 2 h ago Updated 3 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 91 flowing 5 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

1,310 reports in total, counted in 15-minute windows

In the last hour, 68 problem reports came in for Jio, against about 56 at this time on a usual day. Over the last 24 hours there were 1,310 reports. Most recent reports were about mobile internet (72%) and mobile signal (18%). The last spike in reports was 2 h ago and lasted 15 min. These are user reports from India, where most people report Jio problems.

NormalClose to the usual level22 h 45 min · 1,168 reports
ElevatedMore than 1.5 times the usual level1 h 15 min · 142 reports
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAbout 56 an hour now

Reports, last hour

8% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

37 reports, 17 h ago

Last 24 hours

Jio outages and problems

In the past 24 hours, 1,310 user reports came in for Jio. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 37 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Elevated reports

Ended 2 h ago

Lasted 15 min

27peak reports
Elevated reports

Ended 14 h ago

Lasted 15 min

19peak reports
Elevated reports

Ended 15 h ago

Lasted 15 min

28peak reports
Elevated reports

Ended 17 h ago

Lasted 15 min

37peak reports
Elevated reports

Ended 18 h ago

Lasted 15 min

31peak reports

This month

Jio in October 2026

Problem reports in October (since 28 October): 1,465

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Jio.

Mobile Internet72%
Mobile Signal18%
Billing3%
Website3%
Voice calls2%
Texting / SMS2%

Share of 355 recent reports that said what was wrong.

World map

Where Jio problem reports come from

The map shows where recent problem reports for Jio came from in India. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Jio problem spikes, last 30 days

Since 28 October, Jio had no outage spikes, but 10 periods of elevated reports. The longest lasted 22 min, on 28 October.

Elevated reports

Thu 29 Oct, 08:15–08:30

Lasted 15 min

27peak reports
Elevated reports

Thu 29 Oct, 04:18–04:39

Lasted 21 min

19peak reports
Elevated reports

Wed 28 Oct, 20:00–20:15

Lasted 15 min

19peak reports
Elevated reports

Wed 28 Oct, 19:00–19:15

Lasted 15 min

30peak reports
Elevated reports

Wed 28 Oct, 17:52–18:14

Lasted 22 min

31peak reports
Elevated reports

Wed 28 Oct, 17:00–17:15

Lasted 15 min

41peak reports
Elevated reports

Wed 28 Oct, 16:00–16:15

Lasted 15 min

34peak reports
Elevated reports

Wed 28 Oct, 15:09–15:24

Lasted 15 min

29peak reports

2 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Jio not working

Jio is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach jio.com over your own connection, right now. Nothing is sent to us or stored.

Refresh the Jio data connection
Turn on airplane mode from the Quick Settings shade or Control Center, leave it for 10 seconds, then turn it off. Open Settings and check that mobile data is on and the Jio SIM is the data line; on Android that sits under Network & internet > SIMs, and on iPhone under Cellular.
Set the Jio SIM to 5G or LTE
On iPhone, go to Settings > Cellular > Cellular Data Options > Voice & Data and pick 5G Auto or LTE. On Android, open Settings > Network & internet > SIMs > Jio > Preferred network type and choose 5G or LTE; Samsung phones use Connections > SIM manager.
Reboot the JioFiber router
If the trouble is home broadband, unplug the JioFiber router from the wall socket, wait 30 seconds, and plug it back in. Give it a few minutes to reconnect, then test a website on a device wired to the router and on Wi-Fi.
Reset network settings for the Jio line
On iPhone, open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; this wipes saved Wi-Fi passwords, so have them handy. On Android, open Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth, then reconnect and confirm the Jio APN is set to jionet under Network & internet > SIMs > Jio > Access Point Names.

While Jio is down: what to use instead

Airtel or Vi SIM If calls or mobile data fail on the Jio network, a spare SIM from Airtel or Vi gives you a working line for calls or a hotspot.
Trusted Wi-Fi or hotspot When the home broadband drops, join a Wi-Fi network you trust or ask someone nearby for a hotspot so you can keep working.
UPI app or card A UPI app or a debit card covers a payment when the app will not load at the counter.
Spotify or YouTube Music For music, open Spotify or YouTube Music while the service recovers.

Same time

Problems at the same time as Jio

Since 28 October, all 10 of Jio's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Jio's spikes overlapped one of theirs.

During the latest spike

Jio: Thu 29 Oct, 08:15 to 08:30

18 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Jio problems

The busiest hour for reports about Jio is 08:00 to 09:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Jio goes down

Jio is an Indian telecom service with mobile data, calls, SMS, and home broadband. You may rely on it for work calls, school, payments, and streaming, so an outage interrupts several parts of your day at once.

Mobile data goes first. Pages stall and apps time out even when the signal bar looks normal; calls may fail before they connect or drop mid-sentence, while SMS can arrive late or not at all. Home broadband can go down too, taking streaming and video calls with it, and the MyJio app may show a blank screen or refuse to log in because it needs a working connection to load account details. Problems are often regional or partial, so one area or one service can fail while the rest keeps working.

Servers and network

Jio IP address, servers and network

Checking jio.com from our server…

Questions

Jio FAQ

Is Jio down right now?

The status at the top of this page shows whether user problem reports for Jio are above their usual level, counted in 15-minute windows over the last 24 hours. Treat that report level as a signal, not a live check of the service. To test your side, try the same app on another device and switch between Wi-Fi and mobile data. If the problem follows one connection or one device, the fault is likely local.

Why does MyJio fail to load my account after I log in?

MyJio can fail when the app has stale login data or the connection drops during the account fetch. Force close MyJio, restart your phone, toggle Wi-Fi or mobile data, then sign in again over a stable link. If the account still will not load, open the same number in a browser on another device to separate an app fault from a network fault.

Why does JioFiber Wi-Fi drop while the Ethernet connection stays up?

A JioFiber router can keep Ethernet working while Wi-Fi drops because the wireless radio or range is the weak point. Move closer to the router, test another Wi-Fi band if the router has one, restart the router once, then retest in the same spot. If only one room loses signal, the issue is coverage rather than the fiber line.

Why does a Jio recharge payment fail in MyJio?

A recharge payment can fail when your bank declines the transaction or the app loses its data link during the payment step. Check that your card or UPI app has enough balance, try a different payment method, close other apps, then retry on a stable connection. Do not repeat the payment many times if your bank shows a pending debit; wait for the bank status to clear before you try again.

Why does JioTV stop playing when I switch from Wi-Fi to mobile data?

JioTV can stall when the app keeps a stale Wi-Fi session after your phone moves to mobile data. Close the app, toggle mobile data off and on, reopen the stream, then check the same channel again. If playback still fails, check whether other apps use mobile data and confirm the app has data access in your phone settings.

For your site

Put the Jio status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/jio/"><img src="https://isitdownrightnow.app/badge/jio.svg" alt="Jio status" height="20"></a>

Markdown, for README files

[![Jio status](https://isitdownrightnow.app/badge/jio.svg)](https://isitdownrightnow.app/services/jio/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Jio

The status on this page comes from user-submitted problem reports for Jio, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Jio, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Jio doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.