Westlaw outages and problems
In the past 24 hours, 36 user reports came in for Westlaw. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 24 hours ago. The busiest 15-minute window of the day had 19 reports, about 24 hours ago.
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Outage
Ended 24 h agoLasted 15 min19peak reports
Westlaw in October 2026
- Problem reports in October (since 27 October)
- 105
Monthly report for October 2026
What people said was wrong in recent problem reports for Westlaw, as a share of those reports:
- 88% Website
- 13% Login
Where Westlaw problem reports come from
Recent reports came from 39 areas. The most came from around Los Angeles, CA, Denver, CO and Chicago, IL. Share of recent reports by area, named after its biggest town:
- 10% Los Angeles, CA
- 9% Denver, CO
- 7% Chicago, IL
- 6% New York City, NY
- 5% Philadelphia, PA
- 4% Salt Lake City, UT
From 103 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Westlaw problem spikes, last 30 days
Since 27 October, Westlaw had 1 outage spike.
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Outage
Tue 27 Oct, 20:19–21:26Lasted 1 h 7 min43peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Westlaw not working
Westlaw is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach legal.thomsonreuters.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Westlaw.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Westlaw is down: what to use instead
- LexisNexis If your firm or school has LexisNexis access, use it for case law and statutes while the main service is unavailable.
- Bloomberg Law It helps for secondary sources and dockets when your school or employer already gives you a login.
- Google Scholar A citation or party name gets you a quick look at case law if you only need a starting point.
- CourtListener It has opinions and some federal dockets for basic research when the app will not load.
Problems at the same time as Westlaw
Since 27 October, Westlaw's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Westlaw: Tue 27 Oct, 20:19 to 21:26
- Honda Link, outage,19:16 to 22:59
- Spotify, outage,19:16 to 28 Oct 01:41
- Bank of America, outage,19:50 to 21:38
- ESPN Fantasy Football, outage,19:50 to 28 Oct 21:08
- USPS, outage,19:50 to 28 Oct 01:30
- Astound, outage,19:50 to 28 Oct 08:26
- Reverb, outage,19:57 to 20:27
- Snapchat, outage,20:03 to 21:06
43 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Westlaw IP address, servers and network
Checking legal.thomsonreuters.com from our server…
Service updates from @thomsonreuters
No posts about problems from @thomsonreuters in the last 14 days. The latest is from .
Put the Westlaw status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/westlaw/"><img src="https://isitdownrightnow.app/badge/westlaw.svg" alt="Westlaw status" height="20"></a>[](https://isitdownrightnow.app/services/westlaw/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Westlaw
The status on this page comes from user-submitted problem reports for Westlaw, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Westlaw, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Westlaw doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.