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Is Instacart down right now? Live status and outage tracker

No, Instacart is up.

No widespread outage detected. 12 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

215 reports in total, counted in 15-minute windows

  • Normal
  • Elevated
  • Outage
  • Usual level

In the last hour, 12 problem reports came in for Instacart, against about 23 at this time on a usual day. Over the last 24 hours there were 215 reports, most about app (90%) and checkout (3%), from 65 areas led by Lakeland, FL and Orlando, FL. The last spike in reports was 1 h ago and lasted 15 min. These are user reports from the US, where most people report Instacart problems.

In the past 24 hours, 215 user reports came in for Instacart. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 10 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
12
66% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
10
10 reports, 2 h ago
Last 24 hours

Instacart outages and problems

In the past 24 hours, 215 user reports came in for Instacart. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 10 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Instacart stayed at their usual level the whole time.
This month

Instacart in October 2026

Problem reports in October (since 27 October)
236

Monthly report for October 2026

What people said was wrong in recent problem reports for Instacart, as a share of those reports:

  • 90% App
  • 3% Checkout
  • 3% Ordering
  • 3% Website
Report map

Where Instacart problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 65 areas. The most came from around Lakeland, FL, Orlando, FL and Los Angeles, CA. Share of recent reports by area, named after its biggest town:

  • 4% Lakeland, FL
  • 4% Orlando, FL
  • 4% Los Angeles, CA
  • 3% Minneapolis, MN
  • 3% Philadelphia, PA
  • 3% New York City, NY

From 219 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Instacart problem spikes, last 30 days

Since 27 October, Instacart had no outage spikes, but 1 period of elevated reports.

  • Elevated reports
    Wed 28 Oct, 19:44–19:59
    Lasted 15 min
    15peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Instacart not working

Instacart is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach instacart.com over your own connection, right now. Nothing is sent to us or stored.

  1. Refresh the Instacart cart

    If an item will not add or the checkout button stays grey, close the app from the app switcher and open it again. Remove that item from the cart. Add it back from the store aisle; a stale cart can keep the old total.

  2. Recheck payment

    Open Account, then Payments, and switch to another saved card or re-enter the same card when checkout says it cannot process your payment. Check that the billing ZIP and card expiry match; a mismatch can block the order before it reaches the store.

  3. Reset delivery address

    In Account, open Addresses and confirm the apartment or suite number is on the default delivery address, since a missing unit can hide delivery windows. If no slots show, add the address again and set the new copy as default. The older copy can stay until the new one works.

  4. Clear Instacart app data

    On iPhone, open Settings, scroll to Instacart, and turn on Cellular Data if the app fails only on mobile data; then delete and reinstall the app to clear a damaged cache. On Android, open Settings > Apps > Instacart > Storage and tap Clear cache. Use Clear storage only after you know you can sign back in because it removes saved carts and local data.

While Instacart is down: what to use instead

  • Instacart website Use the browser version when the app stalls; your account and saved addresses still work there.
  • DoorDash DoorDash handles grocery and convenience delivery from local stores.
  • Uber Eats Try Uber Eats when a nearby store appears in its grocery section and you can wait for a different courier.
  • Walmart Grocery Use Walmart Grocery for pickup when the store is close and you can collect the order yourself.
Same time

Problems at the same time as Instacart

Since 27 October, Instacart's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Instacart problems

The busiest hour for reports about Instacart is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.37 reports on an average day
  • 01:00 to 02:00: 0.1 reports on an average day
  • 02:00 to 03:00: 0.02 reports on an average day
  • 03:00 to 04:00: 0.25 reports on an average day
  • 04:00 to 05:00: 0.08 reports on an average day
  • 05:00 to 06:00: 0.03 reports on an average day
  • 06:00 to 07:00: 0.16 reports on an average day
  • 07:00 to 08:00: 0.14 reports on an average day
  • 08:00 to 09:00: 0 reports on an average day
  • 09:00 to 10:00: 0 reports on an average day
  • 10:00 to 11:00: 0 reports on an average day
  • 11:00 to 12:00: 0.14 reports on an average day
  • 12:00 to 13:00: 0.4 reports on an average day
  • 13:00 to 14:00: 0.55 reports on an average day
  • 14:00 to 15:00: 0.71 reports on an average day
  • 15:00 to 16:00: 0.28 reports on an average day
  • 16:00 to 17:00: 0.89 reports on an average day
  • 17:00 to 18:00: 0.88 reports on an average day
  • 18:00 to 19:00: 0.93 reports on an average day
  • 19:00 to 20:00: 1.2 reports on an average day
  • 20:00 to 21:00: 1.6 reports on an average day
  • 21:00 to 22:00: 0.73 reports on an average day
  • 22:00 to 23:00: 0.8 reports on an average day
  • 23:00 to 00:00: 0.27 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 15 reports on an average Tuesday
  • Wednesday: 58 reports on an average Wednesday
  • Thursday: 0 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Instacart goes down

Instacart is a grocery delivery and pickup service that you use through its app or website, and people rely on it for weekly groceries, household basics, and last-minute needs; an outage interrupts browsing stores, building a cart, and getting an order delivered. The status at the top of each page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours, and the site does not ping, probe, poll, or monitor the service itself or check from multiple locations.

Store availability and delivery time slots tend to break first, so you may open the app to an empty store list or no times available for your address. Checkout can stall on payment or address steps, and a failed order may clear from the cart or leave you on a generic error screen. Problems are often partial: one platform or one metro fails while the website still works. Order tracking and shopper chat go quiet after checkout, which leaves you without replacement approvals or delivery updates.

Servers and network

Instacart IP address, servers and network

Checking instacart.com from our server…

Questions

Instacart FAQ

Is Instacart down right now?

The status at the top of this page shows whether problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor the service. To check whether the problem is only on your side, open the app on a different device or switch to mobile data, then sign out and back in. If another site loads on the same connection and the app still fails, the trouble is probably local to your account or device.

Why does the Instacart app say my payment could not be processed at checkout?

A card can fail because the billing address is wrong or your bank flagged the charge. Update the card details in Payment Methods, then try a different card if the first one still fails. A pending hold from an earlier order can also block the new charge until it clears.

Why is my order stuck on 'Finding a shopper'?

That label means the store has not matched your order with a shopper yet. Demand can outrun available shoppers, and a delivery window with fewer open slots makes the wait longer. Try a different window or a nearby store, then cancel and reorder if the status stays stuck.

Why does Instacart keep asking me to verify my phone number?

The app uses a text code to confirm it is you, so a changed number, a blocked short code, too many login tries, or a new device can trigger the prompt. Use the number on your account and request a fresh code. Check that your phone is not blocking automated texts, then wait a few minutes before you try again.

Why did my Instacart shopper replace an item I marked as no replacements?

Stock changes while a shopper fills the order, and a replacement can slip through if the item setting did not save or the shopper missed it. Use chat during the shop to reject the swap and ask for a refund instead. Review the final receipt, then report a charge that does not match the order through the app's help option.
For your site

Put the Instacart status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Instacart status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/instacart/"><img src="https://isitdownrightnow.app/badge/instacart.svg" alt="Instacart status" height="20"></a>
Markdown, for README files
[![Instacart status](https://isitdownrightnow.app/badge/instacart.svg)](https://isitdownrightnow.app/services/instacart/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Instacart

The status on this page comes from user-submitted problem reports for Instacart, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Instacart, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Instacart doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services