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IMVU imvu.com

Is IMVU down right now? Live status and outage tracker

No, IMVU is up.

No outage detected, and no user reports in the last hour.

Live Updated 2 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

14 reports in total, counted in 15-minute windows

No problem reports came in for IMVU in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 14 reports. Most recent reports were about app (100%). There has been no spike in reports since 27 October. These are user reports from the US, where most people report IMVU problems.

NormalClose to the usual level24 h · 14 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

5 reports, 22 h ago

Last 24 hours

IMVU outages and problems

In the past 24 hours, 14 user reports came in for IMVU. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 5 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for IMVU stayed at their usual level the whole time.

This month

IMVU in October 2026

Problem reports in October (since 27 October): 26

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for IMVU.

App100%

Share of 1 recent report that said what was wrong.

World map

Where IMVU problem reports come from

The map shows where recent problem reports for IMVU came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

IMVU problem spikes, last 30 days

Since 27 October, IMVU had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix IMVU not working

IMVU is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach imvu.com over your own connection, right now. Nothing is sent to us or stored.

Check IMVU report level
Read the status line at the top of this page. It shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; it does not ping or probe the service itself.
Restart IMVU and switch networks
Close the app from the app switcher and reopen it. If it hangs on the loading screen, switch from Wi-Fi to mobile data and retry; turning off any VPN first can rule out a blocked connection.
Clear IMVU cache on Android
On Android, open Settings > Apps > IMVU > Storage & cache and tap Clear cache. If you use an iPhone, delete the app and install it again from the App Store, since iOS has no separate cache control for this app.
Update IMVU or reset login
Update the app from Google Play or the App Store, then restart your phone. If sign-in still fails, use the password reset option on the IMVU login screen and sign in with the new password; a saved password can keep failing even when the service is up.

While IMVU is down: what to use instead

Second Life Use it when you want avatar chat and user-made spaces while the app is unavailable.
VRChat It fits if you mainly want avatar-based group chat; you can join public worlds on PC or a headset and keep the same social habit.
Rec Room Try it for quick social games and voice chat with friends on phone, console, or PC.
Discord Keep your group in touch off the app: make a server, share updates, and talk by text or voice until the service is back.

About

What happens when IMVU goes down

IMVU is a social app with 3D avatars, chat rooms, direct messages, and a virtual goods catalog, and people use it to chat with friends, join themed rooms, buy avatar items, or sell creations. An outage interrupts sign-in, room entry, avatar loading, and messages to friends.

Sign-in and room entry tend to fail first, and avatar images may stay blank after the app connects. Direct messages can lag or fail to send, room chat may drop, and catalog pages or purchases can hang while other parts of the app still work. Problems can be regional or partial. A working inbox does not rule out broken room entry, and a room that opens for you can be dead for a friend on another network; the status at the top of each page comes from user problem reports counted in 15-minute windows over the last 24 hours, and this site does not ping, probe, poll, or monitor the service itself and never checks from multiple locations.

Servers and network

IMVU IP address, servers and network

IPv4 addresses: 204.225.145.54
Show all 6
204.225.145.55
204.225.145.57
204.225.145.58
204.225.145.59
204.225.145.94
IPv6: Not offered
Network: AS19225 · IMVU, Inc, registered in the United States
DNS hosted by: its own name servers (imvu.com)
HTTPS certificate: Issued by Let's Encrypt, valid until 17 Jan 2027 (79 days)
HTTP/3: Not advertised
Our check: Answered in 2,063 ms

Checked from our server in Frankfurt, Germany, 9 h ago, for secure.imvu.com. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from imvu.com. Fastest from Los Angeles (80 ms), slowest from Tokyo (1,497 ms). Every location connected through IMVU, Inc (AS19225), using 6 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 301	612 ms	204.225.145.57
ViennaAustria	Up · HTTP 301	691 ms	204.225.145.55
MilanItaly	Up · HTTP 301	660 ms	204.225.145.54
ParisFrance	Up · HTTP 301	609 ms	204.225.145.58
AmsterdamNetherlands	Up · HTTP 301	578 ms	204.225.145.57
MadridSpain	Up · HTTP 301	586 ms	204.225.145.54
WarsawPoland	Up · HTTP 301	684 ms	204.225.145.94
Los AngelesUSA	Up · HTTP 301	80 ms	204.225.145.58
São PauloBrazil	Up · HTTP 301	719 ms	204.225.145.59
SingaporeSingapore	Up · HTTP 301	718 ms	204.225.145.59
TokyoJapan	Up · HTTP 301	1,497 ms	204.225.145.59

Checked with check-host.net from its servers in these cities 9 h ago, for imvu.com. Time is how long each server took to load the page.

Questions

IMVU FAQ

Is IMVU down right now?

The status at the top of this page shows whether user problem reports for IMVU are above their usual level, counted in 15-minute windows over the last 24 hours. That count comes from user reports alone. This site does not ping, probe, poll or monitor the service itself, and it never checks from multiple locations. To rule out your side, switch between Wi-Fi and mobile data, try another device, sign out and back in, and load the service in a browser.

Why does IMVU keep saying my password is wrong?

A wrong password message can come from a typo, a keyboard set to another language, a saved login that no longer matches, or a password you changed on another device. Use the password reset on the sign in screen, then try once in a browser and once in the app. If the reset email does not arrive, check spam and the address on the account.

Why can't I send Credits or buy VIP in the IMVU app?

Payment failures often come from the app store account, card details, billing country, or a store login that needs attention. Fix the store side first, then sign out and back in before you retry. If the charge still fails, use the store's billing support because that is where the payment runs.

Why do IMVU rooms stay on a loading screen or show a connection error?

A room that never loads is usually a network or app cache problem. Close the app, switch between Wi-Fi and mobile data, reopen one room, and try a room you have used before. If the old room loads and the new one does not, the trouble is likely that room or its host rather than your account.

Why does IMVU keep crashing or logging me out on my phone?

Crashes and surprise logouts on a phone often trace to low storage, an old app build, a weak connection, or a login token the app cannot refresh. Update the app, free storage, sign in again, and test on one other device. If the logout only follows one network or one phone, treat it as a local issue and reinstall the app on that device.

For your site

Put the IMVU status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/imvu/"><img src="https://isitdownrightnow.app/badge/imvu.svg" alt="IMVU status" height="20"></a>

Markdown, for README files

[![IMVU status](https://isitdownrightnow.app/badge/imvu.svg)](https://isitdownrightnow.app/services/imvu/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track IMVU

The status on this page comes from user-submitted problem reports for IMVU, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for IMVU, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. IMVU doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.