PIN outages and problems
User reports, last 24 hours
94 reports in total, counted in 15-minute windows
No problem reports came in for PIN in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 94 reports. Most recent reports were about payments (57%) and purchases (43%). There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report PIN problems.
- NormalClose to the usual level24 h · 94 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 94 user reports came in for PIN. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
PIN in November 2026
- Problem reports in November (since 4 November)
- 95
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for PIN.
Share of 7 recent reports that said what was wrong.
PIN problem spikes, last 30 days
Since 4 November, PIN had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix PIN not working
PIN is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach pin.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not PIN.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While PIN is down: what to use instead
- Your bank app Use your own bank app to check your balance, manage your debit card, or see whether a payment left your account.
- Bank website If the app is not handy, your bank’s website can usually handle the same card and account tasks from a browser.
- iDEAL For Dutch online checkouts, iDEAL can still work through your bank when you need to pay a merchant.
- Cash or another card In a shop, cash or a second payment card helps when card payment information or acceptance is unclear.
PIN IP address, servers and network
Checking pin.nl from our server…
Contact PIN support
Tip: PIN doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the PIN status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/pin/"><img src="https://isitdownrightnow.app/badge/pin.svg" alt="PIN status" height="20"></a>[](https://isitdownrightnow.app/services/pin/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track PIN
The status on this page comes from user-submitted problem reports for PIN, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for PIN, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. PIN doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.