Is UPS down right now? Live status and outage tracker

UPS outages and problems

In the past 24 hours, 154 user reports came in for UPS. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 9 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

UPS in October 2026

Problem reports in October (since 27 October)

162

Monthly report for October 2026

What people said was wrong in recent problem reports for UPS, as a share of those reports:

• 39% Website
• 22% App
• 22% Checkout
• 13% Tracking
• 4% Login

Where UPS problem reports come from

Recent reports came from 53 areas. The most came from around Los Angeles, CA, New York City, NY and Chicago, IL. Share of recent reports by area, named after its biggest town:

• 10% Los Angeles, CA
• 6% New York City, NY
• 4% Chicago, IL
• 4% San Jose, CA
• 3% Atlanta, GA
• 3% Minneapolis, MN

From 145 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

UPS problem spikes, last 30 days

Since 27 October, UPS had no outage spikes, but 1 period of elevated reports.

• Elevated reports
  Wed 28 Oct, 16:50–17:05

  Lasted 15 min
  10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix UPS not working

UPS is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not UPS.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While UPS is down: what to use instead

• FedEx It takes urgent parcels.
• DHL You can choose DHL for an international parcel if its drop-off point is easier to reach than the counter you use, because a different carrier can keep a shipment moving while the app is unavailable.
• USPS Use USPS for a small domestic package when a post office is closer than any parcel counter.
• UPS website Open the website in a browser for tracking or label printing when only the app is failing, because the desktop pages can work even if the mobile login screen does not.

Problems at the same time as UPS

Since 27 October, UPS's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report UPS problems

The busiest hour for reports about UPS is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

UPS IP address, servers and network

Service updates from @UPS

No posts about problems from @UPS in the last 14 days. The latest is from .