UnitedHealthcare outages and problems
In the past 24 hours, 54 user reports came in for UnitedHealthcare. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
UnitedHealthcare in October 2026
- Problem reports in October (since 27 October)
- 55
Monthly report for October 2026
What people said was wrong in recent problem reports for UnitedHealthcare, as a share of those reports:
- 50% Login
- 40% Website
- 10% App
Where UnitedHealthcare problem reports come from
Recent reports came from 30 areas. The most came from around Milwaukee, WI, Dallas, TX and Tucson, AZ. Share of recent reports by area, named after its biggest town:
- 7% Milwaukee, WI
- 7% Dallas, TX
- 6% Tucson, AZ
- 6% Philadelphia, PA
- 6% Cincinnati, OH
- 6% Seattle, WA
From 54 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
UnitedHealthcare problem spikes, last 30 days
Since 27 October, UnitedHealthcare had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix UnitedHealthcare not working
UnitedHealthcare is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach uhc.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not UnitedHealthcare.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While UnitedHealthcare is down: what to use instead
- Member ID card Show the card at a doctor's office or pharmacy when you need proof of coverage and the app will not load.
- Member website Open the member site in a browser when the app hangs at sign-in or claims lookup.
- Member services phone line Call the number on your ID card for claim help or provider questions when the app and site both fail.
- Pharmacy counter Ask the pharmacist to check coverage at the counter when a prescription is ready and the app will not show your plan details.
UnitedHealthcare IP address, servers and network
Checking uhc.com from our server…
Service updates from @UHC
No posts about problems from @UHC in the last 14 days. The latest is from .
Put the UnitedHealthcare status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/unitedhealthcare/"><img src="https://isitdownrightnow.app/badge/unitedhealthcare.svg" alt="UnitedHealthcare status" height="20"></a>[](https://isitdownrightnow.app/services/unitedhealthcare/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track UnitedHealthcare
The status on this page comes from user-submitted problem reports for UnitedHealthcare, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for UnitedHealthcare, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. UnitedHealthcare doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.