UniFi - Ubiquiti outages and problems
In the past 24 hours, 13 user reports came in for UniFi - Ubiquiti. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
UniFi - Ubiquiti in October 2026
- Problem reports in October (since 27 October)
- 13
Monthly report for October 2026
What people said was wrong in recent problem reports for UniFi - Ubiquiti, as a share of those reports:
- 100% Login
Where UniFi - Ubiquiti problem reports come from
Recent reports came from 8 areas. The most came from around Louisville, KY, Aurora, IL and San Jose, CA. Share of recent reports by area, named after its biggest town:
- 18% Louisville, KY
- 18% Aurora, IL
- 18% San Jose, CA
- 9% Boston, MA
- 9% New York City, NY
- 9% Philadelphia, PA
From 11 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
UniFi - Ubiquiti problem spikes, last 30 days
Since 27 October, UniFi - Ubiquiti had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix UniFi - Ubiquiti not working
UniFi - Ubiquiti is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ui.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not UniFi - Ubiquiti.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While UniFi - Ubiquiti is down: what to use instead
- Local console If you are on the same network as the UniFi console or gateway, open its local management page in a browser and change settings there instead of waiting on cloud access.
- Wired connection Plug a laptop straight into the switch or gateway when Wi-Fi or remote access is the failing part, because local wired access can still reach the Network application.
- Mobile hotspot Use a phone hotspot to get one workstation online when the gateway or WAN link is the problem, then work from that connected device.
- TP-Link Omada If the site already has Omada access points and a controller, use that separate management path for those devices and leave the UniFi gear alone until access returns.
UniFi - Ubiquiti IP address, servers and network
Checking ui.com from our server…
Service updates from @Ubiquiti
No posts about problems from @Ubiquiti in the last 14 days. The latest is from .
How we track UniFi - Ubiquiti
The status on this page comes from user-submitted problem reports for UniFi - Ubiquiti, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for UniFi - Ubiquiti, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. UniFi - Ubiquiti doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.