Google Workspace outages and problems
In the past 24 hours, 3 user reports came in for Google Workspace. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Google Workspace
What went wrong
What people said was wrong in recent problem reports for Google Workspace worldwide.
Share of 4 recent reports that said what was wrong, from every country listed below.
Google Workspace reports around the world
In the last 24 hours, 29 problem reports about Google Workspace came in from 2 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Brazil | Normal | 1 | 10 |
| The US numbers above | Normal | 0 | 19 |
| Egypt | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Russia | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Google Workspace problem spikes, last 30 days
Since 28 October, Google Workspace had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 11 reports
- Thu 29 Oct: 8 reports
- Fri 30 Oct: 21 reports
- Sat 31 Oct: 3 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US35
- Brazil29
- The UK5
- Japan5
- Mexico3
- Singapore3
- Germany2
- Spain2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Google Workspace not working
Google Workspace is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach workspace.google.com over your own connection, right now. Nothing is sent to us or stored.
Check the Google Workspace status page
Open the official status page. If Google reports no incident for Gmail, Drive, Docs, or Meet, the problem is local to your account, browser, device, or network, so try the next step.
Try an incognito window
Open an incognito window and sign in to your Google Account. If the same Gmail message or Drive file works there, a browser extension or saved cookie is breaking the normal window. Disable extensions or clear site data for the affected app.
Sign out and back in
Sign out of your Google Account, then sign back in. If you use 2-Step Verification, approve the prompt on your phone. A wrong device clock can make secure sign-in fail, so set date and time to automatic.
Ask your administrator
Ask your administrator to open the Admin console and check your user status under Directory > Users. A suspended account or a disabled service will block Gmail, Drive, Docs, and Meet. If your account is active, they can open Apps > Google Workspace and check that the app you need is on for your organizational unit.
Common Google Workspace error messages
What each message means and what to try. The wording can differ a little between app versions.
-
You don't have permission to access this document.
- Means
- Your account is not on the file's sharing list, so the app blocks you from opening it.
- Fix
- Click Request access to ask the owner for permission, or switch to an account that already has access.
While Google Workspace is down: what to use instead
- Microsoft 365 Use Word, Excel, Outlook, and Teams in a browser or desktop app when you need to keep writing and replying while the usual suite is unavailable.
- Zoho Workplace Move mail and team chat to Zoho Mail and Cliq if another hosted suite can carry the work.
- LibreOffice Edit the files you already downloaded in Writer or Calc, then upload them again once the service responds.
- Browser instead of the app If the mobile app throws an error or the desktop client stalls, sign in through a browser and open the same message or file there.
Fix Google Workspace on Windows, Mac, Android and iPhone
Google Workspace on Windows
- Fix
- To resolve Google Workspace issues on Windows, clear your browser's cache and cookies or try accessing the service in an Incognito window. You can also temporarily disable browser extensions that might interfere with Google Workspace.
- Check
- Check the official Google Workspace Status Dashboard to see if there is an active service outage. You can also try accessing Google Workspace from another web browser to see if the issue is browser-specific.
ping workspace.google.comTest whether Google Workspace's servers replynslookup workspace.google.comCheck that Google Workspace's DNS resolvestracert workspace.google.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGoogle Workspace on Mac
- Fix
- Fix Google Workspace on Mac by clearing your browser cache and ensuring your system date and time settings are correct to prevent SSL connection errors. Disabling ad-blockers or security extensions can also restore access to Google Workspace.
- Check
- Visit the Google Workspace Status Dashboard to verify if the service is experiencing a widespread outage. Alternatively, test if you can access Google Workspace using a different browser like Safari or Chrome.
ping -c 4 workspace.google.comTest whether Google Workspace's servers replynslookup workspace.google.comCheck that Google Workspace's DNS resolvestraceroute workspace.google.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGoogle Workspace on Android
- Fix
- Fix Google Workspace on Android by clearing the cache of the specific app (like Gmail or Drive) in your system settings, or update the Google Workspace apps from the Google Play Store.
- Check
- If Google Workspace is down on Android, look for sync errors or connection timeout messages inside the apps. You can also check if the Google Workspace web interface loads on your mobile browser.
Google Workspace on iPhone and iPad
- Fix
- Fix Google Workspace on iOS by updating the apps through the App Store or reinstalling them if they fail to open. Ensure that mobile data permissions are enabled for Google Workspace apps in your iPhone settings.
- Check
- Check if Google Workspace is down on iOS by checking for persistent connection errors inside the apps or trying to access the service via Safari. You can also check the official Google Workspace status page.
What happens when Google Workspace goes down
Google Workspace is the paid bundle of Gmail, Drive, Meet, and Docs. Companies, schools, nonprofits, and government teams rely on it for shared inboxes, file storage, video meetings, and document editing, so an outage interrupts those jobs, often for some accounts and regions while others keep working.
Sign-in and Gmail often fail first: you get stuck on a loading screen, messages fail to send, attachments refuse to upload, or the page times out. Drive and Docs can follow, with files slow to open, edits that do not save, shared links returning an error page, or search results coming back empty. Meet calls often fail. Calendar invites stop syncing, while the trouble stays partial: one app degrades while others work, and an outage can hit a region or a data center rather than every account.
Google Workspace IP address, servers and network
- IPv4 addresses
- 142.251.20.100
Show all 6
- 142.251.20.101
- 142.251.20.102
- 142.251.20.113
- 142.251.20.138
- 142.251.20.139
- IPv6 addresses
- 2a00:1450:4001:c25::64
Show all 4
- 2a00:1450:4001:c25::66
- 2a00:1450:4001:c25::71
- 2a00:1450:4001:c25::8a
- Network
- AS15169 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- its own name servers (nip.io)
- HTTPS certificate
- Issued by Google Trust Services, valid until 21 Dec 2026 (50 days)
- HTTP/3
- Supported
- Our check
- Answered in 151 ms
Checked from our server in Frankfurt, Germany, 5 days ago, for workspace.google.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from workspace.google.com. Fastest from Los Angeles (147 ms), slowest from Singapore (2,063 ms). Every location connected through Google LLC (AS15169), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 260 ms | 192.178.183.102data centre in Frankfurt |
| ViennaAustria | Up | 313 ms | 142.251.143.14data centre in Munich |
| MilanItaly | Up | 321 ms | 172.217.23.78data centre in Milan |
| ParisFrance | Up | 226 ms | 172.217.22.174data centre in Paris |
| AmsterdamNetherlands | Up | 189 ms | 142.250.27.139 |
| MadridSpain | Up | 283 ms | 142.251.168.101 |
| WarsawPoland | Up | 271 ms | 142.251.14.101 |
| Los AngelesUSA | Up | 147 ms | 142.251.45.14data centre in Ashburn |
| São PauloBrazil | Up | 1,317 ms | 142.250.218.238data centre in São Paulo |
| SingaporeSingapore | Up | 2,063 ms | 142.251.142.238data centre in Stockholm |
| TokyoJapan | Up | 1,164 ms | 172.217.221.139 |
Checked with check-host.net from its servers in these cities 5 days ago, for workspace.google.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
Google Workspace FAQ
Is Google Workspace down right now?
Why can I open Gmail but Drive, Docs and Meet fail?
Why does Google Drive show 'you need permission' on a file my team shares?
Why does Google Meet say it cannot connect to the meeting?
Why did my whole organization lose access to Gmail and Calendar at the same time?
How we track Google Workspace
The status on this page comes from user-submitted problem reports for Google Workspace, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Google Workspace, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Google Workspace's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.