Halo outages and problems
In the past 24 hours, 8 user reports came in for Halo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Halo
What went wrong
What people said was wrong in recent problem reports for Halo worldwide.
Share of 2 recent reports that said what was wrong, from every country listed below.
Halo reports around the world
In the last 24 hours, 10 problem reports about Halo came in from 2 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 1 | 8 |
| The Dominican Republic | Normal | 0 | 2 |
| Germany | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Halo problem spikes, last 30 days
Since 29 October, Halo had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US22
- Mexico3
- The Dominican Republic2
- The UK2
- Sweden1
- The UAE0
- Argentina0
- Austria0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix Halo not working
Halo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach halo.bungie.net over your own connection, right now. Nothing is sent to us or stored.
Restart Halo and its launcher
Close the game fully, then reopen it from the same launcher or console tile you use. On Xbox, press the Xbox button, highlight the game, open its menu, and choose Quit; on PC, end the game process in Task Manager if the window will not close.
Sign out of Xbox network and back in
A stale sign-in can block matchmaking while the rest of the console or PC works. Sign out of the Xbox app on PC or your Xbox profile on console, then sign back in. Start the game again after the profile finishes loading.
Test the network path for matchmaking
Run the console network test from Settings > General > Network settings > Test network connection, and read the NAT type it reports. On PC, plug in an Ethernet cable if you can and restart the router before you try matchmaking again.
Verify or reinstall Halo
On Steam, right-click the game in your Library, choose Properties, open Installed Files, and run Verify integrity of game files. If you installed it from the Microsoft Store, go to Settings > Apps > Installed apps > Halo > Advanced options > Repair, then reinstall the game if the repair does not fix it.
While Halo is down: what to use instead
- Call of Duty This shooter gets you into a match fast when matchmaking stalls.
- Destiny 2 If you want sci-fi gunplay and co-op missions with a separate login, this fills the gap when the usual servers won't connect.
- Apex Legends For a battle royale fix, this drops you into squads.
- Campaign mode If you own the campaign, start it from the main menu and play offline while the service is unavailable, since it does not need a connection.
Fix Halo on Windows, Mac, Android and iPhone
Halo on Windows
- Fix
- Restart the Xbox app or Steam client and verify the Halo game files for corruption. You can also check for pending Windows or graphics driver updates that might prevent the game from launching.
- Check
- Check the official Xbox Status page or SteamDB to see if Halo multiplayer servers are experiencing outages. You can also check the @HaloSupport social media account for active service alerts.
ping halo.bungie.netTest whether Halo's servers replynslookup halo.bungie.netCheck that Halo's DNS resolvestracert halo.bungie.netTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadHalo on Mac
- Fix
- If playing Halo via Xbox Cloud Gaming, clear your browser's cache and cookies or try a different browser like Chrome. Ensure your network connection is stable and your controller is properly connected.
- Check
- Visit the Xbox Status page to see if Halo cloud streaming is currently down on macOS. You can also check if the official Halo Support page reports any active server issues.
ping -c 4 halo.bungie.netTest whether Halo's servers replynslookup halo.bungie.netCheck that Halo's DNS resolvestraceroute halo.bungie.netTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadHalo on Android
- Fix
- Force stop the Halo Waypoint or Xbox app, clear the app cache in your device settings, and check the Google Play Store for updates. If streaming Halo, try switching from mobile data to a stable Wi-Fi connection.
- Check
- Check the Google Play Store to see if the Halo Waypoint companion app is down. You can also monitor the Xbox Status page for mobile cloud gaming outages affecting Halo.
Halo on iPhone and iPad
- Fix
- Restart the Halo Waypoint app or refresh Safari if you are streaming Halo via Xbox Cloud Gaming. Make sure to check the App Store for any pending updates to the companion app.
- Check
- Check the App Store to see if the Halo Waypoint app is experiencing issues. Alternatively, check the Xbox Status page to see if Halo cloud streaming is down on iOS.
What happens when Halo goes down
Halo is a first-person shooter series whose multiplayer runs through Xbox and Steam, and players rely on it for matchmaking, custom games, Forge, and co-op sessions. An outage interrupts joining a fireteam and keeping progression synced.
Matchmaking usually fails first: the search spins, then drops with a connection error, while your fireteam screen may show friends as offline. Custom game lobbies and campaign co-op can break even when solo play still works, because the service needs the network for multiplayer and progression. Problems often hit one platform or region, so Steam players may connect while Xbox players cannot, or the reverse. Reports on this page come from players; the page does not check the servers itself, so a rise in reports means others are hitting the same wall.
Halo IP address, servers and network
- IPv4 addresses
- 104.17.100.21
Show all 2
- 104.17.101.21
- IPv6 addresses
- 2606:4700::6811:6415
Show all 2
- 2606:4700::6811:6515
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (nip.io)
- HTTPS certificate
- Issued by GoDaddy.com, Inc., valid until 11 Dec 2026 (39 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 374 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for www.bungie.net. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.bungie.net. Fastest from Tokyo (153 ms), slowest from São Paulo (584 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 203 ms | 104.17.101.21 |
| ViennaAustria | Up · HTTP 301 | 213 ms | 104.17.101.21 |
| MilanItaly | Up · HTTP 301 | 281 ms | 104.17.100.21 |
| ParisFrance | Up · HTTP 301 | 537 ms | 104.17.100.21 |
| AmsterdamNetherlands | Up · HTTP 301 | 176 ms | 104.17.100.21 |
| MadridSpain | Up · HTTP 301 | 177 ms | 104.17.101.21 |
| WarsawPoland | Up · HTTP 301 | 257 ms | 104.17.101.21 |
| Los AngelesUSA | Up · HTTP 301 | 268 ms | 104.17.100.21 |
| São PauloBrazil | Up · HTTP 301 | 584 ms | 104.17.101.21 |
| SingaporeSingapore | Up · HTTP 301 | 211 ms | 104.17.101.21 |
| TokyoJapan | Up · HTTP 301 | 153 ms | 104.17.100.21 |
Checked with check-host.net from its servers in these cities 3 days ago, for www.bungie.net. Time is how long each server took to load the page.
Halo FAQ
Is Halo down right now?
Why does Halo Infinite say connection lost after a match?
Can I play Halo Infinite campaign offline if multiplayer is down?
Why did my Halo Credits not show up after purchase?
Why does Halo Waypoint say unable to sign in?
Put the Halo status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/halo/"><img src="https://isitdownrightnow.app/badge/halo.svg" alt="Halo status" height="20"></a>[](https://isitdownrightnow.app/services/halo/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Halo
The status on this page comes from user-submitted problem reports for Halo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Halo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Halo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.