AliExpress outages and problems
In the past 24 hours, 13 user reports came in for AliExpress. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
AliExpress in October 2026
- Problem reports in October (since 28 October)
- 14
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for AliExpress worldwide.
Share of 6 recent reports that said what was wrong, from every country listed below.
AliExpress reports around the world
In the last 24 hours, 40 problem reports about AliExpress came in from 15 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| France | Normal | 1 | 3 |
| The US numbers above | Normal | 0 | 13 |
| The UK | Normal | 0 | 4 |
| Italy | Normal | 0 | 3 |
| The Netherlands | Normal | 0 | 2 |
| Brazil | Normal | 0 | 2 |
| Canada | Normal | 0 | 2 |
| Germany | Normal | 0 | 2 |
| Poland | Normal | 0 | 2 |
| Saudi Arabia | Normal | 0 | 2 |
| Japan | Normal | 0 | 1 |
| Peru | Normal | 0 | 1 |
Each country's status compares its reports with the usual level there. 11 more countries had 3 reports in the last 24 hours. Map outlines: Natural Earth.
AliExpress problem spikes, last 30 days
Since 28 October, AliExpress had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix AliExpress not working
AliExpress is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach aliexpress.com over your own connection, right now. Nothing is sent to us or stored.
Retry AliExpress on mobile data
Swipe down from the top of an Android phone and tap the Wi-Fi icon, or open Control Center on iPhone and tap the Wi-Fi button, then load an item page on mobile data. If the page opens, restart the router or forget the network and join it again.
Open AliExpress in a private window
In Chrome, use the three-dot menu and pick New Incognito tab; in Safari, tap the tabs button and pick Private. Sign in and load the same item page. If the page works there, clear cookies and site data for the normal session, then sign in again.
Clear the AliExpress app cache
Open Settings, tap Apps, choose AliExpress, then Storage and cache, and tap Clear cache; leave Clear storage alone unless you want to sign in again. Reopen the app and load an item page. If the app still crashes or stalls on the splash screen, install the pending update from Play Store.
Reinstall the AliExpress app
Uninstall AliExpress, restart the phone, then install it again from App Store or Play Store. Sign back in and load the order history page, not just the home screen. If checkout still fails, try the same account on the website in a desktop browser so you can tell whether the problem is the app or the account.
While AliExpress is down: what to use instead
- Browser version Open the site in a browser on your phone or laptop when the app sticks on the splash screen or will not load the home feed.
- PayPal or a card Checkout stalls on in-app payment more often than on the web, so paying with PayPal or typing card details into the browser checkout can push the order through.
- Order emails Confirmation and tracking emails still show what shipped and where it is, which covers you while the app will not open.
- Amazon or eBay If the thing you want cannot wait out a long delivery window, a local marketplace or a shop near you fills the gap.
What happens when AliExpress goes down
AliExpress is an online marketplace where sellers list products and shoppers buy them through the website or mobile app, and it covers product search and checkout. Small resellers and everyday shoppers rely on it, so an outage interrupts browsing and payment.
When AliExpress has trouble, product pages and search results often stall first, with images that never load and a spinner that hangs on the category screen. You may get through browsing and then find the cart drops items or checkout fails when you try to pay, while order history and tracking pages can return errors or show stale status. The app can log you out or refuse to load the home feed even when the website still opens, and seller messages may fail to send. These failures are often partial: one region or one part of checkout can be hit while the rest of the service works; the status at the top only shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; the site does not ping or probe the service, and it never checks from multiple locations.
AliExpress IP address, servers and network
Checking aliexpress.com from our server…
AliExpress FAQ
Is AliExpress down right now?
Why does the AliExpress app show a blank screen or crash when I open it?
Why did my AliExpress payment fail at checkout?
Why does AliExpress say my item cannot be shipped to my address?
Why is my AliExpress order stuck on 'Awaiting shipment'?
Service updates from @AliExpress_EN
No posts about problems from @AliExpress_EN in the last 14 days. The latest is from .
How we track AliExpress
The status on this page comes from user-submitted problem reports for AliExpress, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for AliExpress, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. AliExpress doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.