Algar outages and problems
User reports, last 24 hours
83 reports in total, counted in 15-minute windows
In the last hour, 11 problem reports came in for Algar, against about 2 at this time on a usual day. Over the last 24 hours there were 83 reports. Most recent reports were about broadband internet (100%). There has been no spike in reports since 3 November. These are user reports from Brazil, where most people report Algar problems.
- NormalClose to the usual level24 h · 83 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAbout 2 an hour now
In the past 24 hours, 83 user reports came in for Algar. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 45 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Algar in November 2026
- Problem reports in November (since 3 November)
- 89
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Algar.
Share of 8 recent reports that said what was wrong.
Algar problem spikes, last 30 days
Since 3 November, Algar had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Algar not working
Algar is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach algartelecom.com.br over your own connection, right now. Nothing is sent to us or stored.
Reopen Minha Algar
If Minha Algar hangs on the login screen or shows a blank page, close it and start it again. On Android, open Settings > Apps > Minha Algar > Force stop, then open the app; on iPhone, swipe up from the bottom of the screen, pause, swipe the app away, and open it again.
Switch the line
Check whether the problem follows one connection. On iPhone, use Settings > Wi-Fi and Settings > Cellular to switch between home broadband and mobile data; on Android, use Settings > Network & internet > Internet to turn Wi-Fi off or pick another network.
Restart the fiber modem
For home internet that loads no pages, unplug the modem or ONT power cable from the wall socket, wait 30 seconds, and plug it back in. Give it a few minutes before testing, because the optical link and Wi-Fi radios can come back at different times.
Reset network settings
Use this last on a phone or computer that still cannot reach the service while other devices can. On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; on Android, go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
While Algar is down: what to use instead
- Mobile hotspot from another carrier If your fixed internet is out, a phone on Vivo, Claro, or TIM can cover basic work until the line comes back.
- Minha Algar app If the website will not load, try the customer app to view account details or check a bill.
- Bank app payment If you already have the bill barcode, your bank app may still let you pay without opening Algar.
- Phone support If chat or self service fails and the problem affects your connection, calling support is the better fallback.
What happens when Algar goes down
Algar Telecom is a Brazilian telecom provider for home broadband, mobile service, fixed voice, and business connectivity. Families and companies rely on it for internet access and calls, so an outage can stop work systems, card machines, streaming, and basic phone contact.
Home broadband often shows the first signs: the modem may stay lit, but pages time out and video calls freeze. On mobile, you may see no service or a data connection that sits on the screen without loading apps. Fixed phone and account access can fail in separate ways, with calls not completing or the customer area failing to load bills and support pages. Problems are often partial or regional because a local fiber cut, tower fault, or routing issue can hit one area while another keeps working.
Algar IP address, servers and network
Checking algartelecom.com.br from our server…
Algar FAQ
Is Algar down right now?
Why is my Algar fiber internet connected but pages will not load?
Why is Algar mobile data not working on my phone in Brazil?
Why can I not get the second copy of my Algar bill or finish payment?
Why does the Algar app or customer area keep saying my login is invalid?
Service updates from @algartelecom
No posts about problems from @algartelecom in the last 14 days. The latest is from .
Contact Algar support
Tip: Algar doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Algar status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/algar/"><img src="https://isitdownrightnow.app/badge/algar.svg" alt="Algar status" height="20"></a>[](https://isitdownrightnow.app/services/algar/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Algar
The status on this page comes from user-submitted problem reports for Algar, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Algar, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Algar doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.