Aldi Talk outages and problems
User reports, last 24 hours
337 reports in total, counted in 15-minute windows
In the last hour, 28 problem reports came in for Aldi Talk, and at this time of day there are usually almost none. Over the last 24 hours there were 337 reports. Most recent reports were about mobile internet (39%) and website (33%). The last spike in reports was 33 min ago and lasted 15 min. These are user reports from Germany, where most people report Aldi Talk problems.
- NormalClose to the usual level23 h 30 min · 301 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average30 min · 36 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 337 user reports came in for Aldi Talk. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 30 minutes ago. The busiest 15-minute window of the day had 22 reports, about 21 hours ago.
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Outage
Ended 30 min agoLasted 15 min14peak reports
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Outage
Ended 21 h agoLasted 15 min22peak reports
Aldi Talk in November 2026
- Problem reports in November (since 3 November)
- 445
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Aldi Talk.
Share of 85 recent reports that said what was wrong.
Aldi Talk problem spikes, last 30 days
Since 3 November, Aldi Talk had 4 outage spikes. The longest lasted 1 h 21 min, on 3 November.
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Outage
Thu 5 Nov, 02:12–02:27Lasted 15 min16peak reports
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Outage
Wed 4 Nov, 05:07–05:57Lasted 51 min25peak reports
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Outage
Wed 4 Nov, 02:05–02:26Lasted 21 min13peak reports
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Outage
Tue 3 Nov, 23:47–01:08Lasted 1 h 21 min26peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Germany399
- The Netherlands0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Aldi Talk not working
When Aldi Talk itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach alditalk.de over your own connection, right now. Nothing is sent to us or stored.
Reset the ALDI TALK signal
Turn Airplane Mode on for 10 seconds, then turn it off. On iPhone, open Control Center; on Android, swipe down twice from the top and tap the Airplane mode tile, then test a call and a web page after the carrier name appears.
Check the active SIM
On iPhone with German menus, open Einstellungen > Mobilfunk and turn Mobile Daten on for the Aldi Talk line. On Android, open Einstellungen > Netzwerk & Internet > SIMs, select the ALDI TALK SIM, and switch Mobile Daten on.
Refresh the app
If the network works but the app will not load your balance or sign you in, update it from the App Store or Google Play. On Android, use Settings > Apps > ALDI TALK > Storage & cache > Clear cache; on iPhone, use Settings > General > iPhone Storage > ALDI TALK > Offload App, then install it again.
Use the contact form
If your phone still cannot register on the network, use the ALDI TALK help centre contact form: https://www.alditalk.de/talk/hilfe_service/kontakt/formular.php. Include your phone model, postcode, whether calls and mobile data fail, and the time the problem started.
While Aldi Talk is down: what to use instead
- Mein ALDI TALK on the web If the app will not load, try the customer area on the website to check credit, book options, or change account settings.
- ALDI top-up voucher If in-app payment fails, a prepaid voucher from an ALDI checkout can still help when the mobile network and voucher redemption work.
- Wi-Fi and messaging apps If mobile data is the problem, use Wi-Fi with WhatsApp, Signal, or email until the connection comes back.
- Backup prepaid SIM If you need mobile data now, a spare SIM from Telekom, Vodafone, congstar, or o2 gives you another network path.
Problems at the same time as Aldi Talk
Since 3 November, all 4 of Aldi Talk's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Aldi Talk's spikes overlapped one of theirs.
During the latest spike
Aldi Talk: Thu 5 Nov, 02:12 to 02:27
- Facebook, outage,4 Nov 13:42 to 02:57
- Capital One, outage,4 Nov 16:57 to 02:57
- Bell Canada, outage,4 Nov 19:57 to 02:57
- Koodo, outage,4 Nov 19:57 to 02:12
- Reddit, outage,4 Nov 21:12 to 02:57
- World of Warcraft, outage,4 Nov 21:57 to 02:42
- Blizzard Battle.net, outage,4 Nov 23:12 to 02:57
- Netia, outage,4 Nov 23:57 to 02:27
48 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Aldi Talk problems
The busiest hour for reports about Aldi Talk is 23:00 to 00:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.19 reports on an average day
- 01:00 to 02:00: 0.6 reports on an average day
- 02:00 to 03:00: 0.77 reports on an average day
- 03:00 to 04:00: 0.54 reports on an average day
- 04:00 to 05:00: 0.63 reports on an average day
- 05:00 to 06:00: 0.28 reports on an average day
- 06:00 to 07:00: 0.31 reports on an average day
- 07:00 to 08:00: 0.36 reports on an average day
- 08:00 to 09:00: 0.51 reports on an average day
- 09:00 to 10:00: 0.28 reports on an average day
- 10:00 to 11:00: 0.27 reports on an average day
- 11:00 to 12:00: 0.61 reports on an average day
- 12:00 to 13:00: 0.48 reports on an average day
- 13:00 to 14:00: 0.32 reports on an average day
- 14:00 to 15:00: 0.39 reports on an average day
- 15:00 to 16:00: 0.71 reports on an average day
- 16:00 to 17:00: 0.4 reports on an average day
- 17:00 to 18:00: 0.59 reports on an average day
- 18:00 to 19:00: 0.46 reports on an average day
- 19:00 to 20:00: 0.38 reports on an average day
- 20:00 to 21:00: 0.37 reports on an average day
- 21:00 to 22:00: 0.31 reports on an average day
- 22:00 to 23:00: 0.56 reports on an average day
- 23:00 to 00:00: 0.91 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 2.8 reports on an average Tuesday
- Wednesday: 75 reports on an average Wednesday
- Thursday: 4.1 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Aldi Talk goes down
Aldi Talk is a prepaid mobile service in Germany, sold under the ALDI brand and run through alditalk.de. People use it for everyday calls, texts, mobile data and prepaid top-ups, so an outage can stop both phone service and account changes.
Network trouble can hit calls, SMS, mobile data and SIM activation, with mobile data often noticed first because apps stop loading. Account problems show up differently: the Aldi Talk app may hang after login, show no booked option, reject a top-up or fail while booking a package. Some faults only affect the customer area, so your phone still has signal while balance checks and option changes fail. Other reports can be regional, especially when the local Telefónica mobile network has trouble; another town may have normal service.
Aldi Talk IP address, servers and network
Checking alditalk.de from our server…
Aldi Talk FAQ
Is Aldi Talk down right now?
Why can’t I log in to the ALDI TALK app?
Why is my top-up or voucher code not showing in my prepaid balance?
Why do calls or mobile data fail while the app still opens?
Why does my SIM activation or registration get stuck?
Contact Aldi Talk support
Tip: Aldi Talk doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Aldi Talk
The status on this page comes from user-submitted problem reports for Aldi Talk, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Aldi Talk, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Aldi Talk doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.