Scratch outages and problems
In the past 24 hours, 10 user reports came in for Scratch. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Scratch in November 2026
- Problem reports in November
- 5
- Outage spikes
- 0
- Periods of elevated reports
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Scratch worldwide.
Share of 16 recent reports that said what was wrong, from every country listed below.
Scratch reports around the world
In the last 24 hours, 55 problem reports about Scratch came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Japan | Normal | 0 | 44 |
| The US numbers above | Normal | 0 | 10 |
| Australia | Normal | 0 | 1 |
| The UK | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 7 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Scratch problem spikes, last 30 days
Since 29 October, Scratch had 1 outage spike.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: no data
- Thu 29 Oct: 6 reports
- Fri 30 Oct: 180 reports (outage spike that day)
- Sat 31 Oct: 8 reports
- Sun 1 Nov: 5 reports
-
Outage
Fri 30 Oct, 16:07–18:31Lasted 2 h 24 min32peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US200
- Japan47
- The UK8
- Brazil5
- Singapore4
- Spain2
- Poland2
- Sweden2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix Scratch not working
Scratch is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach scratch.mit.edu over your own connection, right now. Nothing is sent to us or stored.
Reload Scratch in a private window
Close the tab and open it again in a normal window. If the editor stays blank or a project will not load, try a private window (Ctrl+Shift+N in Chrome, Ctrl+Shift+P in Firefox); a stale cached file or a bad extension can block the page.
Fix a blank stage
Scratch uses WebGL to draw the stage, so a browser with graphics acceleration off can show a blank stage or drop frames. In Chrome, open Settings > System and turn on 'Use graphics acceleration when available', then restart the browser. If the stage still fails, update your graphics driver.
Save a local .sb3 copy
If a project stops saving, open the File menu and choose Save now before you keep editing. Then use File > Save to your computer to download the .sb3 file, so a server or sign-in problem cannot take the work with it. Sign out and back in if Save now keeps failing.
Clear Scratch site data
Open your browser's site settings for Scratch and clear its cookies and stored data, then sign in again. In Chrome, that path is Settings > Privacy and security > Site settings > View permissions and data stored across sites. Save any open project to your computer first, because clearing site data can wipe local autosave.
Common Scratch error messages
What each message means and what to try. The wording can differ a little between app versions.
-
Whoops! Our server is Scratch'ing its head
- Means
- Scratch could not load the page or project you asked for, so it served an error page instead.
- Fix
- Reload the page after a short pause. If it keeps happening on every page rather than just one link, wait a bit and try again later, since the trouble is on their side.
While Scratch is down: what to use instead
- Offline editor If you already have it installed, you can keep coding and save projects on your device until the site works again.
- Tynker Use it when you want block-based coding lessons and projects while the browser is free.
- Snap! This browser-based block editor helps when you need a separate place to build with similar drag-and-drop pieces.
- Hopscotch On an iPad or iPhone, this block-based app lets you make games and animations without the web version.
Fix Scratch on Windows, Mac, Android and iPhone
Scratch on Windows
- Fix
- Clear your web browser's cache and cookies, or ensure Windows Defender isn't blocking the Scratch Desktop app.
- Check
- Try accessing the Scratch website in an incognito window, or check if the Scratch Desktop app displays network connection errors.
ping scratch.mit.eduTest whether Scratch's servers replynslookup scratch.mit.eduCheck that Scratch's DNS resolvestracert scratch.mit.eduTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadScratch on Mac
- Fix
- Force quit the Scratch Desktop app and clear your browser cache, or reinstall Scratch from the Mac App Store.
- Check
- Check if the Scratch website loads in Safari or if the macOS Scratch client fails to load your projects.
ping -c 4 scratch.mit.eduTest whether Scratch's servers replynslookup scratch.mit.eduCheck that Scratch's DNS resolvestraceroute scratch.mit.eduTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadScratch on Android
- Fix
- Clear the Scratch app's storage cache in your system settings, or check the Google Play Store for updates.
- Check
- See if the Scratch app shows a connection error on startup or if scratch.mit.edu fails to load in Android Chrome.
Scratch on iPhone and iPad
- Fix
- Restart the Scratch app, or clear Safari's cache and cookies in your device settings.
- Check
- Check if the Scratch app fails to load on your iPhone or iPad, or if scratch.mit.edu is unreachable in Safari.
Problems at the same time as Scratch
Since 29 October, Scratch's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Scratch: Fri 30 Oct, 16:07 to 18:31
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 10:31
- NatWest, outage,3 spikes, 09:24 to 18:43
- McDonald's App, outage,11:35 to 21:55
- Capital One, outage,12:43 to 31 Oct 06:42
- Starbucks, outage,12:54 to 23:39
- FedEx, outage,13:34 to 21:10
- Frontier, outage,13:57 to 31 Oct 00:22
- Paddy Power, outage,14:14 to 20:36
73 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Scratch goes down
Scratch is a block-based coding platform where students and teachers build games and animations in a browser or the offline editor. An outage interrupts project editing and saving, along with the community pages that classrooms and clubs use to share work.
The editor tends to fail first: a project page may load while the block palette stays empty, costumes and sounds refuse to appear, the stage hangs on a spinner, and nothing runs. Saving fails next. Your project can sit on 'Saving...' or show a generic error, and login or community pages may break in patches, with sign-in loops, comments that never load, empty studios, and shared projects missing their assets. Problems are often partial or regional; one page can work while the editor or save path fails for a subset of accounts.
Scratch IP address, servers and network
- IPv4 addresses
- 151.101.130.133
Show all 4
- 151.101.194.133
- 151.101.2.133
- 151.101.66.133
- IPv6
- Not offered
- Network
- AS54113 · Fastly, Inc., registered in the United States
- Served through
- Fastly · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Let's Encrypt, valid until 4 Dec 2026 (32 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 26 ms
Checked from our server in Frankfurt, Germany, 4 h ago, for scratch.mit.edu. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from scratch.mit.edu. Fastest from Milan (11 ms), slowest from Warsaw (125 ms). Every location connected through Fastly, Inc. (AS54113), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 18 ms | 151.101.194.133 |
| ViennaAustria | Up | 23 ms | 151.101.66.133 |
| MilanItaly | Up | 11 ms | 151.101.2.133 |
| ParisFrance | Up | 26 ms | 151.101.2.133 |
| AmsterdamNetherlands | Up | 64 ms | 151.101.194.133 |
| MadridSpain | Up | 104 ms | 151.101.66.133 |
| WarsawPoland | Up | 125 ms | 151.101.130.133 |
| Los AngelesUSA | Up | 15 ms | 151.101.194.133 |
| São PauloBrazil | Up | 19 ms | 151.101.130.133 |
| SingaporeSingapore | Up | 17 ms | 151.101.194.133 |
| TokyoJapan | Up | 18 ms | 151.101.66.133 |
Checked with check-host.net from its servers in these cities 4 h ago, for scratch.mit.edu. Time is how long each server took to load the page.
Scratch FAQ
Is Scratch down right now?
Why does the Scratch editor load to a blank page or a spinning screen?
Why won't my project save in the online editor?
Why can't I log in with my email address?
Why can't other people see my shared project?
How we track Scratch
The status on this page comes from user-submitted problem reports for Scratch, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Scratch, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Scratch doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.