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Is Mail.com down right now? Live status and outage tracker

No, Mail.com is up.

No widespread outage detected. 31 user reports in the last hour is within the normal range.

Live Last spike 22 min ago Updated 2 min ago Data refreshes every 5 minutes

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User reports, last 24 hours, 15 minutes a segment: 90 flowing 4 slow (elevated) 2 jammed (outage)

User reports, last 24 hours

376 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 31 problem reports came in for Mail.com, and at this time of day there are usually almost none. Over the last 24 hours there were 376 reports, most about login (92%) and website (5%), from 72 areas led by Columbia, MO and Orlando, FL. The last spike in reports was 22 min ago and lasted 27 min. These are user reports from the US, where most people report Mail.com problems.

In other countries right now: the UK, normal (5 reports in the last hour)

Reports, last hour

7% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

30 min ago

Lasted 15 min

Busiest 15 minutes

15 reports, 30 min ago

Last 24 hours

Mail.com outages and problems

In the past 24 hours, 376 user reports came in for Mail.com. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 30 minutes ago. The busiest 15-minute window of the day had 15 reports, about 30 minutes ago.

Outage

Ended 30 min ago

Lasted 15 min

15peak reports
Elevated reports

Ended 1 h ago

Lasted 15 min

11peak reports
Elevated reports

Ended 3 h ago

Lasted 15 min

10peak reports
Outage

Ended 5 h ago

Lasted 45 min

12peak reports
Elevated reports

Ended 7 h ago

Lasted 15 min

10peak reports

This month

Mail.com in October 2026

Problem reports in October (since 28 October): 375

Monthly report for October 2026

What people said was wrong in recent problem reports for Mail.com, as a share of those reports:

92% Login
5% Website
2% App

Report map

Where Mail.com problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 72 areas. The most came from around Columbia, MO, Orlando, FL and New York City, NY. Share of recent reports by area, named after its biggest town:

3% Columbia, MO
3% Orlando, FL
3% New York City, NY
3% Atlanta, GA
3% San Francisco, CA
3% Pittsburgh, PA

From 347 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Mail.com problem spikes, last 30 days

Since 28 October, Mail.com had 4 outage spikes and 3 periods of elevated reports. The longest lasted 45 min, on 28 October.

Outage

Wed 28 Oct, 20:15–20:42

Lasted 27 min

16peak reports
Elevated reports

Wed 28 Oct, 19:12–19:57

Lasted 45 min

11peak reports
Outage

Wed 28 Oct, 18:18–18:33

Lasted 15 min

13peak reports
Outage

Wed 28 Oct, 15:48–16:33

Lasted 45 min

16peak reports
Outage

Wed 28 Oct, 14:12–14:33

Lasted 21 min

12peak reports
Elevated reports

Wed 28 Oct, 04:56–05:11

Lasted 15 min

11peak reports
Elevated reports

Wed 28 Oct, 04:01–04:16

Lasted 15 min

10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Mail.com not working

Mail.com is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach mail.com over your own connection, right now. Nothing is sent to us or stored.

Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Mail.com.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Mail.com is down: what to use instead

Webmail in a browser If the app will not load, sign in through the web version in any browser, because that skips the app and gets you to the same inbox.
Gmail Gmail gives you another inbox when you need to send a message from a different address.
Outlook Outlook on the web covers mail and calendar if you need to keep plans moving while the app is unavailable.
Yahoo Mail Yahoo Mail works in a browser for basic sending and receiving.

Same time

Problems at the same time as Mail.com

Since 28 October, all 7 of Mail.com's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Mail.com's spikes overlapped one of theirs.

During the latest spike

Mail.com: Wed 28 Oct, 20:15 to 20:42

29 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Mail.com problems

The busiest hour for reports about Mail.com is 15:00 to 16:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Mail.com IP address, servers and network

Checking mail.com from our server…

For your site

Put the Mail.com status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/mail-com/"><img src="https://isitdownrightnow.app/badge/mail-com.svg" alt="Mail.com status" height="20"></a>

Markdown, for README files

[![Mail.com status](https://isitdownrightnow.app/badge/mail-com.svg)](https://isitdownrightnow.app/services/mail-com/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Mail.com

The status on this page comes from user-submitted problem reports for Mail.com, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Mail.com, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Mail.com doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.