Orbitel Communications outages and problems
User reports, last 24 hours
256 reports in total, counted in 15-minute windows
No problem reports came in for Orbitel Communications in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 256 reports. Most recent reports were about broadband internet (60%) and WiFi (40%). The last spike in reports was 7 h ago and lasted 15 min. These are user reports from the US, where most people report Orbitel Communications problems.
- NormalClose to the usual level21 h 45 min · 149 reports
- ElevatedMore than 1.5 times the usual level1 h 30 min · 63 reports
- OutageMore than twice the usual level and far above the day's average45 min · 44 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 256 user reports came in for Orbitel Communications. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.
The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 16 reports, about 17 hours ago.
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Elevated reports
Ended 10 h agoLasted 15 min11peak reports
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Outage
Ended 11 h agoLasted 45 min12peak reports
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Elevated reports
Ended 13 h agoLasted 15 min10peak reports
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Outage
Ended 13 h agoLasted 30 min16peak reports
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Outage
Ended 16 h agoLasted 30 min16peak reports
Orbitel Communications in November 2026
- Problem reports in November (since 11 November)
- 256
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Orbitel Communications.
Share of 5 recent reports that said what was wrong.
Where Orbitel Communications problem reports come from
The map shows where recent problem reports for Orbitel Communications came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Orbitel Communications problem spikes, last 30 days
Since 11 November, Orbitel Communications had 4 outage spikes and 2 periods of elevated reports. The longest lasted 45 min, on 11 November.
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Elevated reports
Wed 11 Nov, 21:08–21:23Lasted 15 min10peak reports
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Elevated reports
Wed 11 Nov, 17:18–17:38Lasted 21 min11peak reports
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Outage
Wed 11 Nov, 16:06–16:51Lasted 45 min15peak reports
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Outage
Wed 11 Nov, 15:06–15:21Lasted 15 min13peak reports
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Outage
Wed 11 Nov, 14:06–14:36Lasted 30 min19peak reports
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Outage
Wed 11 Nov, 11:06–11:36Lasted 30 min17peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 11 November 2026. Monthly reports for all services
How to fix Orbitel Communications not working
Orbitel Communications is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach orbitelcom.com over your own connection, right now. Nothing is sent to us or stored.
Test the Orbitel line on another device
Use a phone on cellular data or a laptop on a different network to open the service's website. If it loads there, your local Wi-Fi or this device is the problem; if it fails everywhere, the fault likely sits with the line.
Power-cycle the Orbitel router and modem
Unplug the router and the modem for 30 seconds, then plug the modem in first and the router second. Wait for the lights to stop blinking and test a wired connection before you trust Wi-Fi again.
Renew the device's network settings
On Windows 11, open Settings > Network & internet > Advanced network settings > Network reset, then restart the PC. On iPhone, use Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings, and rejoin Wi-Fi when the phone comes back.
Collect evidence for Orbitel support
Write down the time you first lost service, the device you tested, the network you tested, and the lights on the router or modem; take a photo of the lights if the pattern keeps changing. Then contact Orbitel through the contact details on its website and give support those details, because a single-address fault often needs a line test from the provider.
While Orbitel Communications is down: what to use instead
- Mobile data Use cellular data for email and messages when the home connection fails.
- Mobile hotspot Turn on your phone's hotspot to get a laptop online for work or account pages while the main line is down.
- Public Wi-Fi Use a library or cafe connection for larger downloads or browser access when you can leave the house.
- Mobile phone Make calls from a mobile phone if the home phone service stops.
Problems at the same time as Orbitel Communications
Since 11 November, all 6 of Orbitel Communications's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Orbitel Communications's spikes overlapped one of theirs.
During the latest spike
Orbitel Communications: Wed 11 Nov, 21:08 to 21:23
- Meu Inss, outage,09:51 to 21:36
- Salt, outage,10:20 to 23:20
- McDonald's App, outage,11:51 to 12 Nov 03:06
- Archive of Our Own, outage,13:06 to 12 Nov 03:51
- Medicare, outage,15:06 to 23:06
- Pix, outage,16:06 to 22:21
- Vanguard, outage,17:06 to 22:51
- ZDF, outage,18:06 to 21:21
57 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Orbitel Communications problems
The busiest hour for reports about Orbitel Communications is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.07 reports on an average day
- 01:00 to 02:00: 0.11 reports on an average day
- 02:00 to 03:00: 0.08 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0.11 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0.59 reports on an average day
- 11:00 to 12:00: 0.45 reports on an average day
- 12:00 to 13:00: 0.18 reports on an average day
- 13:00 to 14:00: 0.26 reports on an average day
- 14:00 to 15:00: 0.36 reports on an average day
- 15:00 to 16:00: 0.58 reports on an average day
- 16:00 to 17:00: 0.25 reports on an average day
- 17:00 to 18:00: 0.55 reports on an average day
- 18:00 to 19:00: 0.2 reports on an average day
- 19:00 to 20:00: 0.17 reports on an average day
- 20:00 to 21:00: 0.22 reports on an average day
- 21:00 to 22:00: 0.35 reports on an average day
- 22:00 to 23:00: 0.11 reports on an average day
- 23:00 to 00:00: 0.05 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 32 reports on an average Wednesday
- Thursday: 2.2 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Orbitel Communications goes down
Orbitel Communications is a US telecom provider that runs orbitelcom.com. Households and businesses that depend on its service see calls fail and internet connections drop when the network has trouble.
A voice outage can show up first as calls that won't connect or drop mid-call; data trouble follows as pages stall and messages sit unsent. The website orbitelcom.com can fail to load as well, which leaves the service's own pages out of reach. Problems are often partial, so one neighborhood can lose service while another stays up, and voice may fail while data still works. The status shown for it comes from user reports in 15-minute windows over the last 24 hours, not from monitoring, so a quiet page does not prove the network is fine.
Orbitel Communications IP address, servers and network
- IPv4 address
- 198.12.93.67
- IPv6
- Not offered
- Network
- AS36352 · HostPapa, registered in the United States
- DNS hosted by
- its own name servers (america.net)
- HTTPS certificate
- Issued by Let's Encrypt, valid until 16 Jan 2027 (64 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 851 ms
Checked from our server in Frankfurt, Germany, 12 h ago, for www.orbitelcom.com. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from orbitelcom.com. Fastest from Dallas (160 ms), slowest from Singapore (954 ms). Every location connected to the same address, on HostPapa (AS36352).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 407 ms | 198.12.93.67 |
| ViennaAustria | Up · HTTP 301 | 459 ms | 198.12.93.67 |
| MilanItaly | Up · HTTP 301 | 547 ms | 198.12.93.67 |
| ParisFrance | Up · HTTP 301 | 507 ms | 198.12.93.67 |
| AmsterdamNetherlands | Up · HTTP 301 | 402 ms | 198.12.93.67 |
| MadridSpain | Up · HTTP 301 | 514 ms | 198.12.93.67 |
| WarsawPoland | Up · HTTP 301 | 581 ms | 198.12.93.67 |
| DallasUSA | Up · HTTP 301 | 160 ms | 198.12.93.67 |
| Los AngelesUSA | Up · HTTP 301 | 252 ms | 198.12.93.67 |
| São PauloBrazil | Up · HTTP 301 | 922 ms | 198.12.93.67 |
| SingaporeSingapore | Up · HTTP 301 | 954 ms | 198.12.93.67 |
| TokyoJapan | Up · HTTP 301 | 833 ms | 198.12.93.67 |
Checked with check-host.net from its servers in these cities 12 h ago, for orbitelcom.com. Time is how long each server took to load the page.
Orbitel Communications FAQ
Is Orbitel Communications down right now?
Why does orbitelcom.com load on mobile data but not on my home Wi-Fi?
Does a problem with orbitelcom.com mean the Orbitel Communications network in my area is down?
What should I check on my router before I report an Orbitel Communications outage?
Why do Orbitel Communications reports show a spike for only part of the day?
Service updates from @OrbitelComm
No posts about problems from @OrbitelComm in the last 14 days. The latest is from .
Contact Orbitel Communications support
Tip: Orbitel Communications doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Orbitel Communications
The status on this page comes from user-submitted problem reports for Orbitel Communications, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Orbitel Communications, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Orbitel Communications doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.