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Zong zong.com.pk

Is Zong down right now? Live status and outage tracker

Partly. Zong has problems for some users.

Users are reporting a partial outage: 38 problem reports in the last hour, more than usual.

Problems Last spike Data refreshes every 5 minutes
What you can do
User reports, last 24 hours, 15 minutes a segment: 94 flowing, 0 slow (elevated), 2 jammed (outage)

User reports, last 24 hours

225 reports in total, counted in 15-minute windows

In the last hour, 38 problem reports came in for Zong, against about 7 at this time on a usual day. Over the last 24 hours there were 225 reports. Most recent reports were about mobile internet (51%) and mobile signal (31%). The last spike in reports was 30 min ago and lasted 15 min. These are user reports from Pakistan, where most people report Zong problems.

In the past 24 hours, 225 user reports came in for Zong. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day. The most recent spike big enough to count as an outage was 30 minutes ago. The busiest 15-minute window of the day had 16 reports, about 30 minutes ago.
Reports, last hour
38
Same as the hour before
Uptime, 24 h
97.92%
30 min of outage
Last outage
30 min ago
Lasted 15 min
Busiest 15 minutes
16
16 reports, 30 min ago
Last 24 hours

Zong outages and problems

In the past 24 hours, 225 user reports came in for Zong. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 30 minutes ago. The busiest 15-minute window of the day had 16 reports, about 30 minutes ago.

  • Outage
    Ended 30 min ago
    Lasted 15 min
    16peak reports
  • Outage
    Ended 2 h ago
    Lasted 15 min
    14peak reports
This month

Zong in October 2026

Problem reports in October (since 28 October)
234

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Zong.

  1. Mobile Internet51%
  2. Mobile Signal31%
  3. Website6%
  4. Texting / SMS6%
  5. Billing6%

Share of 35 recent reports that said what was wrong.

World map

Where Zong problem reports come from

The map shows where recent problem reports for Zong came from in Pakistan. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Zong problem spikes, last 30 days

Since 28 October, Zong had 2 outage spikes. The longest lasted 15 min, on 29 October.

  • Outage
    Thu 29 Oct, 09:35–09:50
    Lasted 15 min
    16peak reports
  • Outage
    Thu 29 Oct, 08:35–08:50
    Lasted 15 min
    14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Zong not working

When Zong itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach zong.com.pk over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Zong.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Zong is down: what to use instead

  • Phone dialer and SMS If the app will not open, make calls and send texts from your phone's built-in dialer and messaging app, which do not depend on the app loading.
  • Another network SIM Keep a second SIM from a different network for calls and mobile data when the service has no signal or data will not connect.
  • Wi-Fi Switch your phone to a Wi-Fi network for internet access while mobile data is down, then use web versions of the apps you need.
  • Retailer top-up Ask a mobile shop to top up your balance when the app or in-app payment fails.
Same time

Problems at the same time as Zong

Since 28 October, all 2 of Zong's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Zong's spikes overlapped one of theirs.

During the latest spike

Zong: Thu 29 Oct, 09:35 to 09:50

8 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Zong problems

The busiest hour for reports about Zong is 09:00 to 10:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 0.2 reports on an average day
  • 01:00 to 02:00: 0.07 reports on an average day
  • 02:00 to 03:00: 0 reports on an average day
  • 03:00 to 04:00: 0.03 reports on an average day
  • 04:00 to 05:00: 0.19 reports on an average day
  • 05:00 to 06:00: 0.77 reports on an average day
  • 06:00 to 07:00: 0.46 reports on an average day
  • 07:00 to 08:00: 0.44 reports on an average day
  • 08:00 to 09:00: 1.2 reports on an average day
  • 09:00 to 10:00: 1.5 reports on an average day
  • 10:00 to 11:00: 0.86 reports on an average day
  • 11:00 to 12:00: 0.52 reports on an average day
  • 12:00 to 13:00: 0.35 reports on an average day
  • 13:00 to 14:00: 0.26 reports on an average day
  • 14:00 to 15:00: 0.42 reports on an average day
  • 15:00 to 16:00: 0.29 reports on an average day
  • 16:00 to 17:00: 0.1 reports on an average day
  • 17:00 to 18:00: 0.23 reports on an average day
  • 18:00 to 19:00: 0.58 reports on an average day
  • 19:00 to 20:00: 0.37 reports on an average day
  • 20:00 to 21:00: 0.34 reports on an average day
  • 21:00 to 22:00: 0.16 reports on an average day
  • 22:00 to 23:00: 0.34 reports on an average day
  • 23:00 to 00:00: 0.1 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 36 reports on an average Wednesday
  • Thursday: 42 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Zong IP address, servers and network

Checking zong.com.pk from our server…

For your site

Put the Zong status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Zong status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/zong/"><img src="https://isitdownrightnow.app/badge/zong.svg" alt="Zong status" height="20"></a>
Markdown, for README files
[![Zong status](https://isitdownrightnow.app/badge/zong.svg)](https://isitdownrightnow.app/services/zong/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Zong

The status on this page comes from user-submitted problem reports for Zong, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Zong, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Zong doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.