LILA Connect outages and problems
User reports, last 24 hours
21 reports in total, counted in 15-minute windows
No problem reports came in for LILA Connect in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 21 reports. Most recent reports were about broadband internet (67%) and WiFi (33%). The last spike in reports was 2 h ago and lasted 15 min. These are user reports from the UK, where most people report LILA Connect problems.
- NormalClose to the usual level23 h 45 min · 5 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average15 min · 16 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 21 user reports came in for LILA Connect. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 16 reports, about 2 hours ago.
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Outage
Ended 2 h agoLasted 15 min16peak reports
LILA Connect in November 2026
- Problem reports in November (since 5 November)
- 22
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for LILA Connect.
Share of 6 recent reports that said what was wrong.
Where LILA Connect problem reports come from
The map shows where recent problem reports for LILA Connect came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
LILA Connect problem spikes, last 30 days
Since 5 November, LILA Connect had 1 outage spike.
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Outage
Fri 6 Nov, 05:58–06:13Lasted 15 min18peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 November 2026. Monthly reports for all services
How to fix LILA Connect not working
LILA Connect is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach lilaconnect.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not LILA Connect.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as LILA Connect
Since 5 November, LILA Connect's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
LILA Connect: Fri 6 Nov, 05:58 to 06:13
- Reddit, outage,5 Nov 08:22 to 08:28
- Archive of Our Own, outage,5 Nov 17:13 to 08:28
- Zelle, outage,02:28 to 07:28
- Vivo, outage,02:58 to 06:28
- IRCTC, outage,03:43 to 08:28
- Destiny, outage,04:13 to 07:58
- Battlefield, outage,04:43 to 07:13
- ADP, outage,05:13 to 08:28
17 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
LILA Connect IP address, servers and network
Checking lilaconnect.co.uk from our server…
Contact LILA Connect support
Tip: LILA Connect doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the LILA Connect status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/lila-connect/"><img src="https://isitdownrightnow.app/badge/lila-connect.svg" alt="LILA Connect status" height="20"></a>[](https://isitdownrightnow.app/services/lila-connect/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/lila-connect/" title="LILA Connect status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/lila-connect/">LILA Connect status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/lila-connect/"><img src="https://isitdownrightnow.app/share/lila-connect.png" alt="LILA Connect status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/lila-connect/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track LILA Connect
The status on this page comes from user-submitted problem reports for LILA Connect, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for LILA Connect, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. LILA Connect doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.