US Mobile outages and problems
In the past 24 hours, 34 user reports came in for US Mobile. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
US Mobile in October 2026
- Problem reports in October (since 27 October)
- 34
Monthly report for October 2026
What people said was wrong in recent problem reports for US Mobile, as a share of those reports:
- 43% Mobile Signal
- 29% Mobile Internet
- 14% Texting / SMS
- 14% Website
Where US Mobile problem reports come from
Recent reports came from 17 areas. The most came from around Chicago, IL, New York City, NY and San Jose, CA. Share of recent reports by area, named after its biggest town:
- 9% Chicago, IL
- 9% New York City, NY
- 9% San Jose, CA
- 6% Atlanta, GA
- 6% Lakeland, FL
- 6% Sacramento, CA
From 32 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
US Mobile problem spikes, last 30 days
Since 27 October, US Mobile had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix US Mobile not working
US Mobile is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach usmobile.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not US Mobile.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While US Mobile is down: what to use instead
- Account website Use the account site when the app stalls.
- Wi-Fi calling Wi-Fi calling keeps calls and texts working if the mobile network fails, provided your Wi-Fi connection holds up and you set it up before.
- WhatsApp or Signal A messaging app like WhatsApp or Signal reaches people over Wi-Fi when SMS stops.
- A second phone line Borrow a phone on another carrier if you need to make a call and your line has no service.
US Mobile IP address, servers and network
Checking usmobile.com from our server…
Put the US Mobile status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/usmobile/"><img src="https://isitdownrightnow.app/badge/usmobile.svg" alt="US Mobile status" height="20"></a>[](https://isitdownrightnow.app/services/usmobile/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track US Mobile
The status on this page comes from user-submitted problem reports for US Mobile, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for US Mobile, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. US Mobile doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.