Valley Bank outages and problems
In the past 24 hours, 15 user reports came in for Valley Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Valley Bank in October 2026
- Problem reports in October (since 27 October)
- 16
Monthly report for October 2026
What people said was wrong in recent problem reports for Valley Bank, as a share of those reports:
- 67% Mobile banking
- 33% Online Banking
Where Valley Bank problem reports come from
Recent reports came from 5 areas. The most came from around New York City, NY, Paterson, NJ and Newark, NJ. Share of recent reports by area, named after its biggest town:
- 67% New York City, NY
- 7% Paterson, NJ
- 7% Newark, NJ
- 7% Charlotte, NC
- 7% Hialeah, FL
From 15 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Valley Bank problem spikes, last 30 days
Since 27 October, Valley Bank had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Valley Bank not working
Valley Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach valley.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Valley Bank.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Valley Bank is down: what to use instead
- Online banking website Open the bank's website in a browser when the app will not load and you need balances or statements.
- Debit card Pay with your debit card directly if an app transfer or bill payment will not go through.
- Customer service phone line Call the number on your card or statement when you need a person.
- Cash or another bank's card Use cash or a card from another bank for urgent purchases if the service's app is down and your card is declined.
Valley Bank IP address, servers and network
Checking valley.com from our server…
Service updates from @ValleyBank
No posts about problems from @ValleyBank in the last 14 days. The latest is from .
Put the Valley Bank status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/valleybank/"><img src="https://isitdownrightnow.app/badge/valleybank.svg" alt="Valley Bank status" height="20"></a>[](https://isitdownrightnow.app/services/valleybank/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Valley Bank
The status on this page comes from user-submitted problem reports for Valley Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Valley Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Valley Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.