USAA outages and problems
In the past 24 hours, 173 user reports came in for USAA. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
USAA in October 2026
- Problem reports in October (since 27 October)
- 183
Monthly report for October 2026
What people said was wrong in recent problem reports for USAA, as a share of those reports:
- 37% App
- 23% Login
- 20% Website
- 10% Mobile banking
- 10% Online Banking
Where USAA problem reports come from
Recent reports came from 40 areas. The most came from around Houston, TX, Washington, DC and San Antonio, TX. Share of recent reports by area, named after its biggest town:
- 8% Houston, TX
- 7% Washington, DC
- 6% San Antonio, TX
- 5% New York City, NY
- 5% Atlanta, GA
- 5% Philadelphia, PA
From 172 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
USAA problem spikes, last 30 days
Since 27 October, USAA had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix USAA not working
USAA is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach usaa.com over your own connection, right now. Nothing is sent to us or stored.
Try USAA on cellular data
Turn off Wi-Fi in Control Center or Quick Settings, then open the app. If it loads on cellular data, your network is the problem; if it does not, move to the next step.
Force quit and reopen USAA
On iPhone, swipe up from the bottom edge and pause, then swipe the app card up; on Android, open Settings > Apps > USAA > Force stop. Then launch it again.
Update the USAA app
Tap your profile icon in the App Store and pull down to refresh available updates; install any USAA update. On Android, open Google Play > Manage apps & device > Updates available.
Clear USAA cache or reinstall
On Android, go to Settings > Apps > USAA > Storage & cache > Clear cache. If the app still stalls, uninstall it and install it again from the App Store or Google Play.
While USAA is down: what to use instead
- USAA website Use the website when the app stalls; it can handle balance checks and transfers if the site loads.
- Phone support Call the main support line if the app and site both fail and you need to move money or check a balance.
- Debit or credit card Pay at a store or use an ATM with your card when mobile banking is unavailable.
- Saved statements and policy documents Open a recent statement or policy document from your files if you need an account number or coverage detail while online access is down.
When people report USAA problems
The busiest hour for reports about USAA is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.38 reports on an average day
- 01:00 to 02:00: 0.3 reports on an average day
- 02:00 to 03:00: 0.39 reports on an average day
- 03:00 to 04:00: 0.18 reports on an average day
- 04:00 to 05:00: 0.11 reports on an average day
- 05:00 to 06:00: 0.22 reports on an average day
- 06:00 to 07:00: 0.35 reports on an average day
- 07:00 to 08:00: 0.07 reports on an average day
- 08:00 to 09:00: 0.26 reports on an average day
- 09:00 to 10:00: 0.1 reports on an average day
- 10:00 to 11:00: 0.05 reports on an average day
- 11:00 to 12:00: 0.5 reports on an average day
- 12:00 to 13:00: 0.27 reports on an average day
- 13:00 to 14:00: 0.38 reports on an average day
- 14:00 to 15:00: 0.34 reports on an average day
- 15:00 to 16:00: 0.25 reports on an average day
- 16:00 to 17:00: 0.69 reports on an average day
- 17:00 to 18:00: 0.69 reports on an average day
- 18:00 to 19:00: 0.59 reports on an average day
- 19:00 to 20:00: 0.47 reports on an average day
- 20:00 to 21:00: 0.93 reports on an average day
- 21:00 to 22:00: 0.3 reports on an average day
- 22:00 to 23:00: 0.24 reports on an average day
- 23:00 to 00:00: 0.47 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 7.9 reports on an average Tuesday
- Wednesday: 53 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when USAA goes down
USAA is a financial services company for military families, with banking, insurance, investments, and loan tools in one account. Military families rely on it for daily banking and insurance, so an outage interrupts app or website login and blocks balances, transfers, bill pay, and claims.
Login and app loading usually fail first, with a spinning screen or a generic error that sends you back to sign-in. If you get in, balances and recent transactions may stall; transfers, bill pay, mobile check deposit, and card controls can stop before confirmation. Insurance claim uploads can also fail and leave a claim stuck halfway. Trouble is often partial: the app may fail while the website loads; one feature can break while others work, and regional spikes can look like a full outage from your side.
USAA IP address, servers and network
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USAA FAQ
Is USAA down right now?
Why did my mobile check deposit fail in the USAA app?
Why does the USAA app keep signing me out?
Why does the USAA app say my transfer cannot be completed?
Why did my USAA debit card get locked after I used it online?
Service updates from @USAA
No posts about problems from @USAA in the last 14 days. The latest is from .
Put the USAA status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/usaa/"><img src="https://isitdownrightnow.app/badge/usaa.svg" alt="USAA status" height="20"></a>[](https://isitdownrightnow.app/services/usaa/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track USAA
The status on this page comes from user-submitted problem reports for USAA, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for USAA, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. USAA doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.