StudentAid.gov outages and problems
In the past 24 hours, 4 user reports came in for StudentAid.gov. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
StudentAid.gov in October 2026
- Problem reports in October (since 27 October)
- 4
Monthly report for October 2026
People who report a problem with StudentAid.gov to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- Payments
- App
- Updates
- Forms & Applications
StudentAid.gov problem spikes, last 30 days
Since 27 October, StudentAid.gov had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix StudentAid.gov not working
StudentAid.gov is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach studentaid.gov over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not StudentAid.gov.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While StudentAid.gov is down: what to use instead
- Federal Student Aid Information Center Call the center when the site will not load and you need a person to answer a general question about federal aid.
- Your loan servicer Your servicer's site or phone line can answer payment and account questions because that company manages your federal loan.
- Your school's financial aid office The office can help with FAFSA verification or school aid questions while the federal site is unavailable.
- Your state's student aid agency Use the state agency for grant or scholarship questions that concern state aid rather than federal aid.
StudentAid.gov IP address, servers and network
Checking studentaid.gov from our server…
Service updates from @FAFSA
No posts about problems from @FAFSA in the last 14 days. The latest is from .
How we track StudentAid.gov
The status on this page comes from user-submitted problem reports for StudentAid.gov, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for StudentAid.gov, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. StudentAid.gov doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.