Broadway Bank outages and problems
User reports, last 24 hours
2 reports in total, counted in 15-minute windows
No problem reports came in for Broadway Bank in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Most recent reports were about app (50%) and mobile banking (25%). The last spike in reports was 33 h ago and lasted 1 h 7 min. These are user reports from the US, where most people report Broadway Bank problems.
- NormalClose to the usual level24 h · 2 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 2 user reports came in for Broadway Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Broadway Bank in November 2026
- Problem reports in November (since 9 November)
- 83
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Broadway Bank.
Share of 4 recent reports that said what was wrong.
Where Broadway Bank problem reports come from
The map shows where recent problem reports for Broadway Bank came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Broadway Bank problem spikes, last 30 days
Since 9 November, Broadway Bank had 1 outage spike.
-
Outage
Tue 10 Nov, 18:07–19:14Lasted 1 h 7 min12peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services
How to fix Broadway Bank not working
Broadway Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach broadway.bank over your own connection, right now. Nothing is sent to us or stored.
Reload the Broadway Bank page
Close the tab, open broadway.bank again, and load a second site you trust. If only the bank page fails, move to the next step; if every site fails, restart your router or switch from Wi-Fi to cellular data.
Open the bank site in a private window
Use Ctrl+Shift+N in Chrome on Windows or Command+Shift+N on a Mac, then load the bank page. A clean session with no extensions or saved cookies can show whether your normal browser profile is causing the failure.
Clear site data for the bank
In Chrome on desktop, open chrome://settings/content/all, search for broadway.bank, open the entry, and delete its stored data. Reload the page afterward; stale cookies or a corrupted cache can keep a bank login page from loading.
Turn off VPN and ad blockers
Disable any VPN from its menu bar or system settings, then pause ad-blocking extensions for the bank site from the extension toolbar. Reload the page once both are off; if it loads, add the site to the VPN split tunneling or blocker allowlist before you turn them back on.
While Broadway Bank is down: what to use instead
- Mobile app Open the bank's app for balances and transfers when the website will not load or sign-in fails.
- Customer service phone line Call the number printed on your statement or card for account help, transfers, and lost-card reports when you cannot get into online banking.
- Debit card Use it for purchases and ATM withdrawals while the website and app are down, then check your balance by phone if you need to.
- Branch or ATM Visit a location for cash, deposits, and account help when online access is not working and you need to speak with someone face to face.
Problems at the same time as Broadway Bank
Since 9 November, Broadway Bank's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Broadway Bank: Tue 10 Nov, 18:07 to 19:14
- IRCTC, outage,04:47 to 20:49
- Westpac, outage,05:38 to 11 Nov 08:59
- DHL, outage,05:43 to 19:38
- Caixa Econômica Federal, outage,10:19 to 20:25
- login.gov.pl, outage,11:03 to 18:16, 19:09 to 19:27
- SFR, outage,11:20 to 21:37
- Cogeco, outage,12:21 to 22:03
- Meu Inss, outage,12:49 to 11 Nov 05:37
121 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Broadway Bank goes down
Broadway Bank is a US bank with its website at broadway.bank. People use its online account tools and mobile app for balances and bill payments, so an outage interrupts those everyday banking tasks.
Sign-in trouble tends to hit first: the app opens, then login stalls or fails and balances do not load. If you get past sign-in, transfers and bill payments can fail before they confirm, leaving you unsure whether the payment went through. The outage can be partial. Some customers get into the website while others keep getting login errors in the app, and the status at the top reflects whether user problem reports sent to a public outage-reporting service are above their usual level in 15-minute windows over the last 24 hours.
Broadway Bank IP address, servers and network
- IPv4 addresses
- 104.18.16.77
Show all 2
- 104.18.17.77
- IPv6 addresses
- 2606:4700::6812:104d
Show all 2
- 2606:4700::6812:114d
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (broadway.bank)
- HTTPS certificate
- Issued by Google Trust Services, valid until 21 Jan 2027 (70 days)
- HTTP/3
- Supported
- Our check
- Answered in 120 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 32 h ago, for broadway.bank. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
11 of 12 locations got an answer from broadway.bank, 9 with a server error. 2 of the answers turned the automated check away (HTTP 403), which many sites do with bots; the site itself was up. Fastest from Warsaw (148 ms), slowest from Paris (19,791 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Server error (HTTP 522) | 19,769 ms | 104.18.16.77 |
| ViennaAustria | Server error (HTTP 522) | 19,415 ms | 104.18.16.77 |
| MilanItaly | Server error (HTTP 522) | 19,467 ms | 104.18.17.77 |
| ParisFrance | Server error (HTTP 522) | 19,791 ms | 104.18.16.77 |
| AmsterdamNetherlands | Server error (HTTP 522) | 19,710 ms | 104.18.16.77 |
| MadridSpain | No result | – | – |
| WarsawPoland | Up · HTTP 403 | 148 ms | 104.18.17.77 |
| DallasUSA | Server error (HTTP 522) | 19,333 ms | 104.18.17.77 |
| Los AngelesUSA | Server error (HTTP 522) | 19,776 ms | 104.18.17.77 |
| São PauloBrazil | Server error (HTTP 522) | 19,560 ms | 104.18.16.77 |
| SingaporeSingapore | Up · HTTP 403 | 179 ms | 104.18.16.77 |
| TokyoJapan | Server error (HTTP 522) | 19,540 ms | 104.18.16.77 |
Checked with check-host.net from its servers in these cities 32 h ago, for broadway.bank. Time is how long each server took to load the page.
Broadway Bank FAQ
Is Broadway Bank down right now?
Why does the Broadway Bank app show a blank screen after login?
Can I deposit a check with the Broadway Bank mobile app?
Why is my Broadway Bank debit card payment declined?
How do I reset my Broadway Bank online banking password?
Service updates from @broadwaybank
No posts about problems from @broadwaybank in the last 14 days. The latest is from .
Contact Broadway Bank support
Tip: Broadway Bank doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Broadway Bank status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
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The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
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<p><a href="https://isitdownrightnow.app/services/broadway-bank/">Broadway Bank status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/broadway-bank/"><img src="https://isitdownrightnow.app/share/broadway-bank.png" alt="Broadway Bank status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/broadway-bank/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Broadway Bank
The status on this page comes from user-submitted problem reports for Broadway Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Broadway Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Broadway Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.