MyGov outages and problems
In the past 24 hours, 94 user reports came in for MyGov. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
MyGov in October 2026
- Problem reports in October (since 28 October)
- 113
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for MyGov.
Share of 13 recent reports that said what was wrong.
MyGov problem spikes, last 30 days
Since 28 October, MyGov had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 28 Oct, 07:49–08:09Lasted 20 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix MyGov not working
MyGov is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach my.gov.au over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not MyGov.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While MyGov is down: what to use instead
- MyGov website Use it in a desktop browser when the mobile app will not load and you can still sign in to your account.
- Service centre Go in person for Centrelink or Medicare help that cannot wait.
- Services Australia phone line Call if you need a payment or Medicare task handled and the app or site will not let you sign in.
- ATO phone line The ATO phone line covers tax or super questions when the tax section will not open through the portal and you need an answer before the service recovers.
Problems at the same time as MyGov
Since 28 October, MyGov's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
MyGov: Wed 28 Oct, 07:49 to 08:09
- ESPN Fantasy Football, outage,27 Oct 19:50 to 29 Oct 10:20
- Astound, outage,27 Oct 19:50 to 08:26
- Reddit, outage,05:56 to 07:55
- Straight Talk, outage,05:56 to 08:37
- Optimum / Cablevision, outage,05:59 to 08:34
- Destiny, outage,06:14 to 07:52
- Call of Duty, outage,06:20 to 08:15
- Southwest Airlines, outage,06:49 to 08:34
32 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report MyGov problems
The busiest hour for reports about MyGov is 08:00 to 09:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.36 reports on an average day
- 01:00 to 02:00: 0.22 reports on an average day
- 02:00 to 03:00: 0.2 reports on an average day
- 03:00 to 04:00: 0.38 reports on an average day
- 04:00 to 05:00: 0.33 reports on an average day
- 05:00 to 06:00: 0.33 reports on an average day
- 06:00 to 07:00: 0.18 reports on an average day
- 07:00 to 08:00: 0.43 reports on an average day
- 08:00 to 09:00: 0.53 reports on an average day
- 09:00 to 10:00: 0.52 reports on an average day
- 10:00 to 11:00: 0.36 reports on an average day
- 11:00 to 12:00: 0.52 reports on an average day
- 12:00 to 13:00: 0.25 reports on an average day
- 13:00 to 14:00: 0.01 reports on an average day
- 14:00 to 15:00: 0.09 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 0 reports on an average day
- 17:00 to 18:00: 0 reports on an average day
- 18:00 to 19:00: 0 reports on an average day
- 19:00 to 20:00: 0 reports on an average day
- 20:00 to 21:00: 0 reports on an average day
- 21:00 to 22:00: 0 reports on an average day
- 22:00 to 23:00: 0 reports on an average day
- 23:00 to 00:00: 0.18 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 14 reports on an average Wednesday
- Thursday: 26 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
MyGov IP address, servers and network
Checking my.gov.au from our server…
Service updates from @myGovau
No posts about problems from @myGovau in the last 14 days. The latest is from .
Put the MyGov status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/mygov/"><img src="https://isitdownrightnow.app/badge/mygov.svg" alt="MyGov status" height="20"></a>[](https://isitdownrightnow.app/services/mygov/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track MyGov
The status on this page comes from user-submitted problem reports for MyGov, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for MyGov, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. MyGov doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.