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SolarWinds solarwinds.com

Is SolarWinds down right now? Live status and outage tracker

No, SolarWinds is up.

No outage detected, and no user reports in the last hour.

SolarWinds's own status page: status.cloud.solarwinds.com

Live Updated 1 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for SolarWinds in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 29 October. These are user reports from the US, where most people report SolarWinds problems.

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

SolarWinds outages and problems

No user reports came in for SolarWinds in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for SolarWinds stayed at their usual level the whole time.

Official status

What SolarWinds's status page says

Checking status.cloud.solarwinds.com…

Report categories

What people can report about SolarWinds

People who report a problem with SolarWinds to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Login
App
Save / Sync
Integrations
Automation & Workflows

World map

Where SolarWinds problem reports come from

The map shows where recent problem reports for SolarWinds came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

SolarWinds problem spikes, last 30 days

Since 29 October, SolarWinds had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

Troubleshooting

How to fix SolarWinds not working

SolarWinds is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach solarwinds.com over your own connection, right now. Nothing is sent to us or stored.

Check the report level
The status at the top of this page shows if user problem reports for the service are above their usual level. Counts use 15-minute windows over the last 24 hours; this site does not ping or test anything. If the level is normal, open https://status.cloud.solarwinds.com before you change anything on your machine.
Try a private window
Open the SolarWinds web console in a private or incognito window. If it loads there, clear the site's cookies and cached files in your normal browser, then sign in again. A stale session can cause login loops or a blank page even when the service is fine.
Check your account
If you see an invalid username or password message, confirm you're using the right login and that your account isn't locked. An admin can open Settings > All Settings > User Accounts in the Orion Web Console to check your access. Ask them to verify your role and whether your account is disabled.
Rule out your network
Disconnect from your VPN, then try the console again; some networks block the console or break the session. On Windows, open Command Prompt and run ipconfig /flushdns to clear a stale DNS record. If it still fails, sign in from another device on a different network to see if the problem follows your account or your machine.

While SolarWinds is down: what to use instead

Official status page Check it first, because it tells you whether the problem is on the SolarWinds side and which of its cloud products are affected.
Help centre ticket Open a support case through the help centre when the status page looks clean but your dashboards stay blank or alerts stop arriving.
Ping and traceroute by hand You can test a router or server you care about from your own machine with ping or traceroute until the monitoring views load again.
Logs on the host itself If Papertrail or Loggly stops showing new lines, read the logs on the server with journalctl on Linux or Event Viewer on Windows.

Your device

Fix SolarWinds on Windows, Mac, Android and iPhone

SolarWinds on Windows

Fix: Clear your browser cache, or restart the SolarWinds Orion Module Engine and administration services in the Windows Services manager if you are hosting the platform locally.
Check: Verify if the SolarWinds Orion Web Console loads in your browser, or check if the local SolarWinds services are running in your Windows system diagnostics.

Command Prompt

ping solarwinds.comTest whether SolarWinds's servers reply

nslookup solarwinds.comCheck that SolarWinds's DNS resolves

tracert solarwinds.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

SolarWinds on Mac

Fix: Clear your browser's cookies and cache for the SolarWinds domain, and ensure that any active VPN or network firewall is not blocking the SolarWinds console port.
Check: Try accessing the SolarWinds cloud portal or local web console address using Safari or Chrome to see if the login page loads.

Terminal

ping -c 4 solarwinds.comTest whether SolarWinds's servers reply

nslookup solarwinds.comCheck that SolarWinds's DNS resolves

traceroute solarwinds.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

SolarWinds on Android

Fix: Force stop the SolarWinds Service Desk or Mobile Admin app, clear the application cache in your settings, and check the Google Play Store for updates.
Check: Open the SolarWinds app to see if it loads your dashboard, or try reaching the SolarWinds portal using a mobile web browser.

SolarWinds on iPhone and iPad

Fix: Restart the SolarWinds app, switch between Wi-Fi and cellular data, or reinstall the SolarWinds application from the App Store if it fails to connect.
Check: Check if the SolarWinds app successfully logs in and syncs data, or attempt to connect to the SolarWinds console via Safari.

About

What happens when SolarWinds goes down

SolarWinds is monitoring software that IT teams like you use to watch servers, devices, logs and uptime from Orion Platform, Observability and Service Desk tools. So you lose visibility.

You notice it first when the web console hangs on login or shows blank dashboards while polling keeps running behind. Because polling and alerting depend on that console, you miss new alerts and you cannot drill into node details or Service Desk tickets until access returns. Failures stay partial often. One region or tenant loses Observability SaaS while on-prem Orion keeps collecting because your own server still polls the core local network.

Servers and network

SolarWinds IP address, servers and network

IPv4 addresses: 104.126.37.138
Show all 2
104.126.37.168
IPv6 addresses: 2a02:26f0:3500:18::1724:a28a
Show all 2
2a02:26f0:3500:18::1724:a294
Network: AS20940 · Akamai International B.V., registered in the United States
Served through: Akamai
DNS hosted by: Akamai
HTTPS certificate: Issued by DigiCert Inc, valid until 12 Nov 2026 (11 days)
HTTP/3: Supported
Our check: Answered in 964 ms

Checked from our server in Frankfurt, Germany, 6 days ago, for www.solarwinds.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Questions

SolarWinds FAQ

Is SolarWinds down right now?

The status at the top of this page shows whether reports are above their usual level, counted in 15-minute windows over the last 24 hours. If one is listed above, the official status page is the better source for outages the vendor confirms. To see if the problem is only on your side, try the same login or dashboard on another network and a different device; if a colleague on a separate connection hits the same error, the service is likely at fault, but if only you see it, clear your browser cache or check your local firewall.

Why does the Orion Web Console keep signing me out?

Orion sessions can expire after a period of inactivity, and a short session timeout setting can end the session sooner. Test the same account in a private window and a second browser; if the sign-out follows only that account, ask your administrator to check the session timeout and single sign-on settings. If it happens for everyone, look at the Orion server side.

Why does Network Performance Monitor show nodes as unreachable when the devices are up?

SNMP polling is the usual cause. Check the node's SNMP credentials and whether the Orion polling engine can reach the device on the management network. If other nodes on the same subnet also go unreachable, the polling engine or a firewall rule is the likely cause; the devices themselves may be fine.

Can I still log in to the SolarWinds customer portal if the main site is down?

The customer portal and the product status page are separate from the Orion web console you host on your own servers. They run on different systems. If the vendor's cloud services have trouble, your on-premise Orion console may keep working while license or download pages fail; try the help centre and official status page links above before opening a support ticket.

Why do my SolarWinds Observability alerts arrive late or not at all?

Late alerts often point to the destination. A slow webhook target or a maintenance window can delay or suppress notifications. Check the alert's trigger condition and the destination service, then send a test alert to a different contact method; if the delay follows one region or one cloud service, compare it with the official status page before changing thresholds.

For your site

Put the SolarWinds status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/solarwinds/"><img src="https://isitdownrightnow.app/badge/solarwinds.svg" alt="SolarWinds status" height="20"></a>

Markdown, for README files

[![SolarWinds status](https://isitdownrightnow.app/badge/solarwinds.svg)](https://isitdownrightnow.app/services/solarwinds/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track SolarWinds

The status on this page comes from user-submitted problem reports for SolarWinds, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SolarWinds, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from SolarWinds's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.