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Is Rain down right now? Live status and outage tracker

No, Rain is up.

No widespread outage detected. 4 user reports in the last hour is within the normal range.

Live Last spike 14 h ago Updated 4 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

140 reports in total, counted in 15-minute windows

In the last hour, 4 problem reports came in for Rain, against about 4 at this time on a usual day. Over the last 24 hours there were 140 reports. Most recent reports were about WiFi (74%) and broadband internet (21%). The last spike in reports was 14 h ago and lasted 15 min. These are user reports from South Africa, where most people report Rain problems.

NormalClose to the usual level24 h · 140 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

33% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

8 reports, 14 h ago

Last 24 hours

Rain outages and problems

In the past 24 hours, 140 user reports came in for Rain. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 8 reports, about 14 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Rain stayed at their usual level the whole time.

This month

Rain in October 2026

Problem reports in October (since 28 October): 155

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Rain.

WiFi74%
Broadband Internet21%
Fixed Wireless Internet5%

Share of 42 recent reports that said what was wrong.

World map

Where Rain problem reports come from

The map shows where recent problem reports for Rain came from in South Africa. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Rain problem spikes, last 30 days

Since 28 October, Rain had no outage spikes, but 1 period of elevated reports.

Elevated reports

Wed 28 Oct, 20:03–20:18

Lasted 15 min

10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Rain not working

Rain is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach rain.co.za over your own connection, right now. Nothing is sent to us or stored.

Re-register on Rain
Turn Airplane Mode on for 10 seconds, then off. That forces the phone to register with the network again; on iPhone the switch is in Settings > Airplane Mode, and Android has a quick settings tile.
Turn on mobile data for Rain
Open Settings > Mobile network and check that Mobile data is on. On iPhone, go to Settings > Cellular and make sure Cellular Data is on; if the switch is already on, toggle it off and on once.
Check your Rain account and data balance
Open the app and check the account screen. Look for an active subscription and any data left; if the app will not load, sign in from another connection and check the same details there.
Set the Rain APN and reseat the SIM
Set the APN to rain and leave username and password blank. On Android the path is Settings > Network & internet > SIMs > your SIM > Access Point Names; on iPhone use Settings > Cellular > Cellular Data Network. Then power off the phone, take out the SIM, put it back, and power on.

While Rain is down: what to use instead

Wi-Fi Switch your phone to a Wi-Fi network you trust when mobile data drops, since calls over Wi-Fi and messages can keep working while the mobile link is out.
Second SIM A prepaid MTN or Vodacom SIM gives you a separate route for calls when the signal is missing.
Web browser Open the service's website in a browser to check your account or buy a data bundle when the app will not load.
Home broadband Use home broadband for downloads when mobile data is down.

Same time

Problems at the same time as Rain

Since 28 October, Rain's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Rain: Wed 28 Oct, 20:03 to 20:18

36 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Rain problems

The busiest hour for reports about Rain is 17:00 to 18:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Rain goes down

Rain is a South African data network; phone customers and home broadband customers rely on it for mobile data and fixed 5G or 4G access, so an outage cuts web browsing and app-based account tasks. The status at the top compares visitor problem reports with the usual level in 15-minute windows over the last 24 hours.

On your phone, the first sign is often that mobile data stops passing traffic while the signal bars stay up, so pages time out and apps report no connection. A router can keep its lights on and still lose internet access. The app may fail to load usage or accept a top-up before the network recovers, and those account errors can outlast the data drop. Coverage problems are often regional or partial, so one area may lose 5G while 4G still works and nearby customers stay online.

Servers and network

Rain IP address, servers and network

Checking rain.co.za from our server…

Questions

Rain FAQ

Is Rain down right now?

The status at the top of this page shows whether user problem reports for Rain are above their usual level, counted in 15-minute windows over the last 24 hours. The site does not ping or probe the service itself. To rule out your side, try the same account on another device and network, and restart the app or router before you blame the service.

Why does my Rain 5G router show no internet when my account has data?

Start with a clean reboot. A router can keep an old session after a power cut or a tower change, so unplug it for a minute and let it reconnect. If the app still shows your account as active, move the router near a window and check the SIM seat.

The Rain app will not send my login OTP. What can I check?

OTP delivery can fail when your phone blocks short codes or the number on the account has changed. Check the SIM against the profile number, and turn off any message spam filter. Do not resend the code five times.

Why did my Rain payment fail when I tried to buy data?

A card payment can fail because of a bank block, an expired card, a name mismatch, or a one-time approval that timed out. Correct the card details in the app and approve the bank prompt before you retry.

Why does my Rain SIM show no service in a new phone?

Your new phone may not support the same 4G or 5G bands, or its SIM tray may not read the card cleanly. Reseat the SIM and check the data setting for that slot. Test the old phone in the same spot, then try another SIM in the new handset. If the old phone still gets a signal, the new handset is the likely cause.

For your site

Put the Rain status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/rain/"><img src="https://isitdownrightnow.app/badge/rain.svg" alt="Rain status" height="20"></a>

Markdown, for README files

[![Rain status](https://isitdownrightnow.app/badge/rain.svg)](https://isitdownrightnow.app/services/rain/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Rain

The status on this page comes from user-submitted problem reports for Rain, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Rain, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Rain doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.