Plus outages and problems
User reports, last 24 hours
747 reports in total, counted in 15-minute windows
In the last hour, 18 problem reports came in for Plus, against about 2 at this time on a usual day. Over the last 24 hours there were 747 reports. Most recent reports were about mobile internet (36%) and broadband internet (23%). The last spike in reports was 49 min ago and lasted 1 h. These are user reports from Poland, where most people report Plus problems.
- NormalClose to the usual level23 h · 666 reports
- ElevatedMore than 1.5 times the usual level45 min · 43 reports
- OutageMore than twice the usual level and far above the day's average15 min · 38 reports
- Usual levelWhat a usual day sees at that timeAbout 2 an hour now
In the past 24 hours, 747 user reports came in for Plus. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 38 reports, about 2 hours ago.
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Outage
Ended 45 min agoLasted 1 h38peak reports
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Elevated reports
Ended 3 h agoLasted 15 min16peak reports
Plus in November 2026
- Problem reports in November (since 3 November)
- 1,002
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Plus.
Share of 244 recent reports that said what was wrong.
Plus problem spikes, last 30 days
Since 3 November, Plus had 2 outage spikes and 3 periods of elevated reports. The longest lasted 2 h 9 min, on 3 November.
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Outage
Thu 5 Nov, 01:07–02:07Lasted 1 h39peak reports
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Elevated reports
Thu 5 Nov, 00:07–00:22Lasted 15 min18peak reports
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Elevated reports
Wed 4 Nov, 22:35–22:55Lasted 21 min14peak reports
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Elevated reports
Wed 4 Nov, 09:11–09:30Lasted 18 min23peak reports
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Outage
Tue 3 Nov, 23:59–02:08Lasted 2 h 9 min94peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Plus not working
Plus is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach plus.pl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Plus.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Plus is down: what to use instead
- plus.pl in a browser If the app will not load, try the customer area on the website for bills, payments, and account changes.
- Bank app top-up For prepaid, a bank app top-up can help when the service’s own payment path is stuck.
- Wi-Fi Calling If mobile signal drops but your account already has Wi-Fi Calling set up, use a trusted Wi-Fi network for calls and texts.
- Another Polish network Orange, Play, or T-Mobile can work as a backup for urgent calls or data if you have a second SIM or access to someone else’s hotspot.
Problems at the same time as Plus
Since 3 November, all 5 of Plus's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Plus's spikes overlapped one of theirs.
During the latest spike
Plus: Thu 5 Nov, 01:07 to 02:07
- USPS, outage,4 Nov 10:37 to 02:07
- Facebook, outage,4 Nov 13:51 to 02:51
- Capital One, outage,4 Nov 16:52 to 02:52
- Bell Canada, outage,4 Nov 19:52 to 02:52
- Koodo, outage,4 Nov 19:52 to 02:07
- Reddit, outage,4 Nov 21:22 to 02:52
- Pix, outage,4 Nov 21:22 to 02:52
- Blizzard Battle.net, outage,4 Nov 21:51 to 02:51
82 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Plus problems
The busiest hour for reports about Plus is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.47 reports on an average day
- 01:00 to 02:00: 0.78 reports on an average day
- 02:00 to 03:00: 0.32 reports on an average day
- 03:00 to 04:00: 0.04 reports on an average day
- 04:00 to 05:00: 0.09 reports on an average day
- 05:00 to 06:00: 0.43 reports on an average day
- 06:00 to 07:00: 0.66 reports on an average day
- 07:00 to 08:00: 0.8 reports on an average day
- 08:00 to 09:00: 0.84 reports on an average day
- 09:00 to 10:00: 0.58 reports on an average day
- 10:00 to 11:00: 1.2 reports on an average day
- 11:00 to 12:00: 2.1 reports on an average day
- 12:00 to 13:00: 1.5 reports on an average day
- 13:00 to 14:00: 0.66 reports on an average day
- 14:00 to 15:00: 1.7 reports on an average day
- 15:00 to 16:00: 1.7 reports on an average day
- 16:00 to 17:00: 1.4 reports on an average day
- 17:00 to 18:00: 1.5 reports on an average day
- 18:00 to 19:00: 1.3 reports on an average day
- 19:00 to 20:00: 1.4 reports on an average day
- 20:00 to 21:00: 0.87 reports on an average day
- 21:00 to 22:00: 1.3 reports on an average day
- 22:00 to 23:00: 0.6 reports on an average day
- 23:00 to 00:00: 1.1 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 3.1 reports on an average Tuesday
- Wednesday: 158 reports on an average Wednesday
- Thursday: 12 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Plus IP address, servers and network
Checking plus.pl from our server…
Service updates from @Plus_Polska
No posts about problems from @Plus_Polska in the last 14 days. The latest is from .
Contact Plus support
- Help centrebok.plusgsm.pl/Scripts/rightnow.cfg/php.exe/enduser/ask.php
- Websiteplus.pl
- X (Twitter)x.com/Plus_Polska
- Facebookfacebook.com/105695739472295
Tip: Plus doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Plus
The status on this page comes from user-submitted problem reports for Plus, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Plus, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Plus doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.