GOV.UK outages and problems
In the past 24 hours, 97 user reports came in for GOV.UK. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 7 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
GOV.UK in October 2026
- Problem reports in October (since 28 October)
- 137
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for GOV.UK.
Share of 16 recent reports that said what was wrong.
Where GOV.UK problem reports come from
The map shows where recent problem reports for GOV.UK came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
GOV.UK problem spikes, last 30 days
Since 28 October, GOV.UK had 1 outage spike.
-
Outage
Wed 28 Oct, 07:49–08:20Lasted 32 min16peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix GOV.UK not working
GOV.UK is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach gov.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not GOV.UK.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While GOV.UK is down: what to use instead
- Department website If you know the body handling your task, try its own site for tax or vehicle jobs, such as HMRC or DVLA, because those pages can still work when the main site will not load.
- Council website Use your council's own site for council tax or parking permits when the task is local and you do not need the main site to find it.
- Phone line Call the department or council directly if you need to confirm a deadline or sort a payment problem and can wait on hold.
- Paper form Use a paper form where the service offers one, for a licence or benefit application, if you can post it and wait for a reply.
Problems at the same time as GOV.UK
Since 28 October, GOV.UK's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
GOV.UK: Wed 28 Oct, 07:49 to 08:20
- ESPN Fantasy Football, outage,27 Oct 19:50 to 29 Oct 10:20
- Astound, outage,27 Oct 19:50 to 08:26
- Reddit, outage,05:56 to 07:55
- Straight Talk, outage,05:56 to 08:37
- Optimum / Cablevision, outage,05:59 to 08:34
- Destiny, outage,06:14 to 07:52
- Call of Duty, outage,06:20 to 08:15
- Southwest Airlines, outage,06:49 to 08:34
36 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report GOV.UK problems
The busiest hour for reports about GOV.UK is 14:00 to 15:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.01 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0.04 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.05 reports on an average day
- 08:00 to 09:00: 0.6 reports on an average day
- 09:00 to 10:00: 0.38 reports on an average day
- 10:00 to 11:00: 0.28 reports on an average day
- 11:00 to 12:00: 0.05 reports on an average day
- 12:00 to 13:00: 0.29 reports on an average day
- 13:00 to 14:00: 0.25 reports on an average day
- 14:00 to 15:00: 0.92 reports on an average day
- 15:00 to 16:00: 0.7 reports on an average day
- 16:00 to 17:00: 0.75 reports on an average day
- 17:00 to 18:00: 0.31 reports on an average day
- 18:00 to 19:00: 0.12 reports on an average day
- 19:00 to 20:00: 0.05 reports on an average day
- 20:00 to 21:00: 0.12 reports on an average day
- 21:00 to 22:00: 0.36 reports on an average day
- 22:00 to 23:00: 0.09 reports on an average day
- 23:00 to 00:00: 0.04 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 37 reports on an average Wednesday
- Thursday: 2.2 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
GOV.UK IP address, servers and network
Checking gov.uk from our server…
How we track GOV.UK
The status on this page comes from user-submitted problem reports for GOV.UK, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for GOV.UK, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. GOV.UK doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.